Description
Starting Wage $11.50 Per Hour
Essential Duties And Responsibilities
Welcomes each guest with a smile and personalized greeting
Acknowledges each guest, as they are leaving, with genuine appreciation
Ability to assist the servers with the dining room prep work as needed
Maintains a high standard of personal hygiene and appearance
Maintains a businesslike, professional attitude at all items
Has a working knowledge of the menu, promotions, special events and other property information
Answers telephone inquiries as per company policies
Helps server set and clear tables
Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail.
Helping guest’s with Special Occasion arrangements e.g. Birthdays, Anniversaries, etc.
Promotes special In House events e.g. VIP Dinners, Cocktail Parties, Tasting sessions, etc.
Contributes to general cleaning in such areas as the floor in foyer; windows/glass in front; Host(ess) stand area; maintenance checklist; menus and menu covers
Follows restaurant procedures for seating guests including understanding and following station charts and maintaining guest flow and introduction of server.
Follows the Thoughtful Service model at all times
Knowledgeable of the Indiana Gaming regulations as well as Tropicana Evansville’s internal controls, policies and procedures
Must be available for regularly scheduled work. Ability to work a variety of hours, holidays and weekends
May be required to perform other duties as assigned
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience
High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience. Restaurant experience preferred. Must be at least 18 years of age.
Certificates, Licenses, Registrations
Language Skills
Must be able to read, write and communicate in English. Exceptional communication and presentational skills. Ability to read and comprehend simple instructions, short correspondence, and memos.
Mathmatical Skills
Ability to add, subtract, multiply, and divide.
Computer Skills
Ability to learn and utilize computerized reservation/Seating/paging system. Must be able to learn and operate a Point of Sale system (POS).
Access To Gaming Facility
Gaming floor accessed to move between or work in food outlets
Access To Sensitive Materials
No