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Soft Count Attendant

Wind Creek Casino & Hotel Montgomery
Montgomery, AL
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SHIFT: 4:30am-2:30pm (Shift subject to change based on business needs)

Job Overview:

The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling currency transactions. Must be competent, dependable, and trustworthy.


Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

  • Conducts the drop and fills kiosk machines
  • Generates End of Day reports used to balance kiosk machines
  • Troubleshoots issues with Kiosk while performing the Kiosk Drop and Fill to ensure they are online
  • Maintains the gaming floor and kiosk drop at irregular hours of the day
  • Safeguards company assets when performing the Kiosk and Gaming Floor Drop and Count
  • Operates the Drop Tracking System to accurately record assets
  • Operates the currency counter to accurately record assets from the gaming floor and Kiosk Count
  • Operates the coin counter to accurately record assets
  • Prepares diverse reports in an accurate and timely manner as required
  • Confers regularly with the Soft Count Supervisor to keep informed of all aspects of financial matters, operating procedures, and seeks direction as needed
  • Organizes count processes quickly and records transactions correctly and efficiently
  • Abides by procedures that comply with all applicable laws, policies, and procedures regulating accounting principles including Tribal, Federal, and State requirements
  • Ensures that all applicable operating policies and procedures are adhered to at all times without deviation and be extremely knowledgeable of the Minimum Internal Control Standards and Fiscal Policies and Procedures
  • Other duties and responsibilities as assigned


Job Requirements: (please ensure you meet the listed requirements prior to applying)

  • High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
  • Must be twenty-one (21) years of age or older
  • One (1) year of high volume cash handling experience is required (skills test will be administered)- required
  • Must successfully pass a timed math skills test
  • Should possess experience with accurately handling large monetary transactions and machinery affiliated with the process
  • Must be able to stand for entire shift
  • Must be able to lift 50 pounds with no assistance
  • Must be able to work in bent position for extended periods of time
  • Must be able to push/pull large Drop Cages on wheels weighing 1,100 pounds
  • Must be able to work at a fast and physical pace
  • Demonstrated ability to work in a team oriented atmosphere
  • Demonstrated ability to complete task accurately in allotted time
  • Demonstrated ability to communicate effectively in English, both verbally and in writing
  • Willing and able to work odd or irregular hours including nights, weekends, and holidays
  • Willing to travel and participate in training as recommended or required
  • Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
  • Must have willingness and ability to work in a smoke/secondary smoke environment


On-line applications are accepted at http://www.windcreekhospitality.com/Careers.  For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

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Wind Creek Montgomery has a ‘Beale Street Memphis’ vibe, featuring the acclaimed entertainment of BB King’s Blues Club and his signature Itta Bena restaurant, an upscale dining experience with a southern twist. Its five-story, stylish hotel includes 123 luxury rooms and 11 suites, with a 65,000 square foot casino offering over 2,200 of the most popular electronic games.

As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.

Our Employee Perks and Benefits
• Blue Cross Blue Shield medical plan*
• Dental plan
• VSP vision plan
• 401(k) savings plan
• Life and disability insurance
• Paid time off
• Employee dining rooms
• Career training and planning
• Quarterly incentive bonuses
• Employee fitness centers with on-staff trainers*
     * Not available at every location