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Security Manager - Little Creek Casino Resort

Job ID:

73466

Job Title:

Security Manager

Company:

Little Creek Casino Resort

Location:

Shelton, Washington 98584
United States

Date Posted:

Jul 18, 2022

Ending Date:

Aug 18, 2022

Type of Position:

Full Time

Category:

Security

Job Description

Under direct supervision of the Security Director, the Security Manager oversees the personnel and operations of the Security Department, and ensures compliance with applicable Tribal, and Federal Laws, rules, regulations, processes, procedures, and general safety of all team members, vendors and guests. In addition, this position plans and establishes operational procedures for fire prevention, health safety, traffic-control, guarding and patrolling physical property. Orienting and monitoring of personnel involved with confidential information, investigations of incidents and accidents, emergency drills and evacuations.

 

Essential Duties and Responsibilities

  • Reports any situations promptly to the Director of Security that may adversely affect Resort operations.
  • May be required to assist and collaborate with Squaxin Island Tribal Gaming Agency in certain matters.
  • Assists in supervising and training department employees.
  • Loss prevention for team members, vendors and guests.
  • Assist in preparation and monitoring of departmental budget.
  • Responsible for knowing all events in the property.
  • Attend all mandatory meetings and training.
  • Maintain confidentiality.
  • Display sensitivity to Native American Culture.
  • Operate within the parameters of the Little Creek Human Resource Policies, Departmental Policies and all other applicable regulations.
  • Other duties may be assigned.

Supervisory Responsibilities

  • Directly supervises Security Supervisors on all three shifts, assists and guides them with the decision-making process pertaining to organizational policies and procedures, personnel issues and applicable laws.
  • Supervising Security staff when the Director is not available.
  • Helping with scheduling for vacations, sick and other circumstances that may arise.
  • Discipline or rewarding employees as necessary to maintain a fully functional department.
  • Development, implementation and management of all safety, security programs, policies & procedures/practices, including collaboration on risk management practices.
  • When requested, collaborates and assists with the investigations of criminal and civil violations and incidents.
  • The hiring, coaching and development & discipline of Security team members within the Security department, providing ongoing recognition and motivation for team members.
  • Conducts performance evaluations for all subordinate staff members, to include Security Supervisors.
  • Evaluations must be timely, accurate and complete. Performance evaluations are to be done on a one-on-one basis with subordinate personnel; soliciting input and feedback from them to ensure a fair and accurate appraisal. Performance evaluations will outline goals that the employee is expected to achieve.
  • Addresses complaints from subordinates and resolves problems that may arise among or between them, giving each member equal time and opportunity to express themselves. Listens to both sides and makes a decision based on the totality of the information available.
  • Exemplifies the 7 Waterways of Guest Service Standards, Mission and Vision Statements and Core values. Develops and maintains ongoing Safety and Security training programs (including emergency protocols).
  • Reviews and approves reports submitted by subordinates checking for accuracy, neatness, spelling and completeness of the information presented within.
  • Maintains and updates all safety devices throughout the casino; Fire extinguishers, Fire alarms, biohazard containers, first aid kits, two-way radios, defibrillator, CPR masks, flash lights, oxygen tanks and other safety equipment that may be added to the casino's inventory and coordinates inspections, maintenance and updating of same.
  • Maintains key security ensuring that proper procedures are in compliance with the Internal Controls of the organization.
  • Promotes positive public relations. Speaks to subordinates in a way that reflects patience and respect. Take every opportunity to speak to the public and offer assistance whenever possible. Maintains
  • a positive attitude and portray a warm disposition at all times.
  • Other duties may be assigned by Director of Security
Requirements

GAMING INDUSTRY EXPERIENCE IS PREFERRED

Knowledge, Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Language Skills

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of an organization.

Mathematical Skills

  • The Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability

  • Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Must have the ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Other

  • Sets high standards for self and others.
  • Diplomatic and tactful.
  • Ability to manage conflict effectively and with resolution.
  • Open to feedback (Skilled listener).
  • Consultative decision-making style.
  • Able to manage and handle stress well.
  • Appropriately persistent in seeking information and skills.
  • Friendly and approachable
  • Results oriented
  • Drive: motivation and energy
  • Team orientation/Good with teams and mutual accountability.
  • Adaptable to change.
  • Attend courses in specific areas of leadership and security management and other areas defined as key to Security’s departmental operations.
  • Stay informed with all current changes in the Security industry.
  • Ability to review manuals for clear understanding of employee’s job requirements within that department.
  • Willing to attend training programs as assigned.

Education and/or Experience

  • Associates degree in criminal justice, business administration, management or related field required
  • Minimum Five (5) years’ experience managing security operations required.
  • Experience with investigations, surveillance, and security procedures in high volume business or industry.
  • Bachelor’s degree preferred.
  • FEMA training required OR training to be completed within 6 months of hire.
  • Must have or be able to obtain a First Aid/CPR Card within 90 days of hire.
  • Experience in customer service and employee relations is highly desired.

Certificates, Licenses, Registrations

  • Class III Gaming License issued from the Squaxin Island Gaming Commission
  • Requires a Valid Washington State Driver License and must be insurable on the Tribe’s insurance
  • Copy of your Driving Abstract required

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.
  • The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell.
  • The employee must frequently lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • While performing the duties of this job, the employee is frequently exposed to tobacco fumes. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.
Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information

Please click on Apply Now to submit your Casino Careers resume and also to be redirected to our company online Employment Application, which must also be completed.  You may use the Email Employer button to submit your resume/cover letter or any other inquiries.
 
Little Creek Casino
West 91 Highway 108
Shelton, WA 98584
Phone: 800-667-7711
Website: https://www.little-creek.com/

Little Creek Casino located in Shelton, Washington just minutes north of Olympia on Highway 101, features 1220 slot machines, a poker room, and table games which include blackjack, poker, roulette, craps, and many others.  

The Creek offers resort accommodations with 190 rooms, 6 dining options, concerts & entertainment, meeting & convention space and many casino amenities. The facility also features an RV park with 44 spaces, a Golf Club, and a Spa.