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Senior Beverage Manager - Yaamava' Resort & Casino at San Manuel

Job ID:

64945

Job Title:

Senior Beverage Manager

Company:

Yaamava' Resort & Casino at San Manuel

Location:

Highland, California 92346
United States

Date Posted:

May 13, 2022

Ending Date:

Sep 15, 2022

Type of Position:

Full Time

Category:

Food and Beverage

Job Description

Under the direction of the Director of Beverage Operations, the Senior Beverage Manager is responsible for the overall operation and profitability of assigned venue(s). The Senior Beverage Manager ensures the development and maintenance of well performing teams, achieving financial and enterprise objectives, maintaining proper inventory control including equipment and supplies, maintaining consistent, high quality customer service, and ensures compliance with all health and safety regulations. Responsibilities also include interviewing, scheduling and staffing plans; preparing sales, inventory and personnel reports; providing dedicated leadership to the outlet(s) and maximizing team member morale through leading by example. Areas of responsibility include all bars and restaurants within the Casino.

 

Essential Duties & Responsibilities

1. Supervises operation of bars to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations.  Adheres to Department policies and procedures and ensures team members are trained in all requirements.  Continuously evaluates operations to determine if efficiencies would be beneficial.  Makes recommendations for policy/procedure modifications when required in advance of implementing changes.

2. Monitors changes in law or regulations in order to stay in compliance with alcohol service.  Assists in development of security infrastructures and policies in accordance with existing organizational policies and procedures to support the newly established security functions.  Acts as a thought leader and innovator by identifying, developing and continuously improving security and training practices.

3. Manages assigned headcount to ensure: expenses remain within budget, overtime is minimal, all team members are properly trained to perform their duties, adequate staff is hired, trained and reports to work for all shifts, all required ServSafe, Food Handlers are maintained by assigned staff and all HACCP procedures and Health and Safety regulations are adhered to.

4. Creates guidelines to sustain highly energized culture and engaged and enthusiastic work environment that ensures optimal restaurant and entertainment experience. Maintains complete knowledge of all liquor brands, beers and non-alcoholic selections available in outlets, the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list, designated glassware and garnishes for drinks, all bar menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.  Implements training programs that ensure high quality service including training in service, and food and beverage products that are offered.  Acts as role model to other team members and always presents his or her self to be seen as a credit to San Manuel Casino, and encourages others to do the same.

5. Manages budgeted revenue, beverage cost, expense, headcount, and profit for assigned venue.  Provides explanation of any unfavorable variance on a monthly basis and prepares and implements action plan to track favorably to budget by end of fiscal year.  Prepares budget forecasts as necessary.  Responsible and accountable for Profit and Loss (P&L) statements.  Performs research and analysis of sales, trends, and expenses to prepare budgets and establish business plans.  Maintains projected relationship between revenue and other items (expense, headcount, salaries, food cost, etc.) in order to maintain margin percentage if actual revenue tracks below budget.  Maintains, coordinates, and maximizes labor based on nightly changes in sales/business volume. Collaborates with venue chef to ensure: food cost remains within budget, menu items remain attractive to customers as measured by customer satisfaction and revenue generated, and presentation meets Food & Beverage standards.

6. Closely monitors customer satisfaction, and addresses and resolves customer complaints promptly.

7. Directs internal and external investigations in conjunction with Human Resources to gather, analyze and document factual information regarding incidents and losses, identify responsible parties, and identify gaps or failures in internal control processes.

8. Performs other duties as assigned to support the efficient operation of the department.

 

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the enterprise’s policies and applicable laws.   Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

Education/Experience/Qualifications

  • Bachelor’s degree in restaurant management or related field preferred.

  • Minimum five (5) years beverage service supervisory/management in a high volume entertainment bar restaurant with high quality food, extensive beer and spirits offering, with a high energy atmosphere with live entertainment.

  • Minimum of four (4) years’ progressive supervisory and managerial experience in a beverage environment, directing, leading and coaching others to exceed organizational standards; must have experience in a high-volume, multi-venue or casino facility.
  • Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational/experience requirements indicated above.

  • Must possess advanced knowledge of liquor/beer/wine product and mixology.
  • Must possess knowledge of current OSHA and Alcoholic Beverage Control (ABC) regulations. 

  • Intermediate proficiency in Microsoft (Word, Excel, Power Point and Outlook) is required.

  • Proficiency in point-of-sale and inventory systems such as InfoGenesis and Eatec is required.

  • Must be self-motivated and able to work in a collaborative environment.

  • Strong analytical skills (understanding of variances - actual vs. forecast).

  • Demonstrated ability for people development by mentoring, motivating, coaching, consistently providing feedback, and holding them accountable.

Certificates/Licenses/Registrations

  • At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.

  • A qualified candidate/employee must have and maintain a valid driver’s license with an acceptable driving record as determined by the enterprise’s insurance carrier.

  • Must obtain and maintain a current Food Handler’s Card, TIPS certification, and ServSafe certification within 90 days of employment.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information

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Yaamava’ Resort & Casino at San Manuel
777 San Manuel Boulevard
Highland, CA 92346
Website: 
https://www.yaamava.com
Why you’ll want to work on our Team:
After 35 years, long time Yaamava Resort & Casino at San Manuel employees still love their jobs


Yaamava’ Resort & Casino at San Manuel – San Manuel Casino is now Yaamava’ Resort & Casino at San Manuel.

We are located just 60 minutes from downtown Los Angeles in the city of Highland, CA, Our gaming resort is owned and operated by the San Manuel Entertainment Authority. 
Phase 1 of our expansion opened July 24 with an expanded casino space offering more than 6,500 slots, five high-limit gaming rooms, live entertainment, a full array of dining options which include The Pines Modern Steakhouse, the Hong Bao Kitchen, Just Barbeque, the Serrano Vista Cafe, Rock & Brews, the Chingon Kitchen, Quick Bikes, the Big Mo’ Cafe, the TuTu’s Food Court and six cocktail lounges and bars.

Our luxury resort features a 17-floor hotel tower with 432 guest rooms and suites, an elevated pool deck experience, a lavish full-service spa and salon, expanded dining options, convenient 24-hour in-room dining. Our gaming resort offers sweeping views of the San Bernardino Mountains.

Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry. At San Manuel, our team members define us.

Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be. 

We value our employees and offer a comprehensive Benefits Program:
https://www.sanmanuelcareers.com/our-benefits
Apply today to join our team!