Bell Staff Attendant - Agua Caliente Casinos
Bell Staff Attendant
Agua Caliente Casinos
Rancho Mirage, California 92270
Apr 06, 2021
Jun 15, 2021
Type of Position:
Job Description Summary
Accommodates guest of the Agua Caliente Resort Casino Spa Rancho Mirage by performing the following duties.
Essential Duties and Responsibilities (other duties may be assigned)
- Greet customers immediately with a friendly and sincere welcome using a positive and clear speaking voice, Use positive body language.
- Answer the telephones using appropriate greeting.
- Process guest telephone request in a timely manner, if busy ask permission to place caller on hold. Guest must be addressed by their last name through out the reservation call.
- Understand and implementing new and existing front office procedures.
- Help train new and existing employees for the efficient operation of the department.
- Assists the Valet attendants with welcoming and greeting guests
- Provides escorts to guest rooms.
- Provide excellent guest service to both guest and internal guests.
- Must adhere to all Tribal Ordinance, Regulations, and the ACRM System of Internal Controls, and Standard Operating Procedures.
Access to Sensitive Areas and Information (ACRM
As per the ACGC Access Matrix
Required Education and/or Experience
High School Diploma, GED, or equivalent combination of education and experience
Working Conditions/Physical Demands
To perform this job successfully, the individual must me able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Also may be subjected to a smoke filled environment. Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.
Salary: $13.00 Per Hour
All applicants must be able to demonstrate their US work authorization during the employment verification process.
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Agua Caliente Casinos
Rancho Mirage • Palm Springs • Cathedral City, CA
Agua Caliente Casinos are owned and operated by the Agua Caliente Band of Cahuilla Indians, which also owns the world-famous Indian Canyons and Tahquitz Canyon hiking trails, and Indian Canyons Golf Resort.
Agua Caliente Casino Resort Spa, a four-diamond resort in Rancho Mirage, and Spa Resort Casino in downtown Palm Springs offer the hottest slots, a variety of table games, and high-limit gaming, plus fine dining, shopping, relaxing spas and luxurious hotel rooms, all in a gorgeous resort setting.
Agua Caliente Casino Resort Spa in Rancho Mirage, California has been repeatedly voted "Best Casino" in reader's polls. It’s home to more than a thousand slots, a variety of table games, and a wildly popular 18-table non-smoking Poker room. The casino offers exciting lounge entertainment plus award-winning dining, adjacent to its luxury resort hotel. Guests can stay in style in 340 deluxe rooms and suites; enjoy a relaxing spa, pool and cabana complex, as well as a state-of-the-art conference center. The Show, a 2,000 seat entertainment venue completes this world-class destination.
Spa Resort Casino is located in the heart of downtown Palm Springs, California. The resort’s boutique hotel offers 229 newly remodeled guest rooms, and the world-famous Spa which offers natural hot mineral springs. Spa Resort Casino also offers the best in gaming with slots, table games and a private high-limit gaming room. The property features fine dining, live entertainment and dancing, all just steps away from the downtown shops and restaurants that make Palm Springs one of the America’s most adored resorts.
Agua Caliente Cathedral City is slated to open in the fall of 2020. The gaming floor will have 536 slot machines and 8 table games. The casino features several food and beverage venues, 360 Sports Cathedral City, Café One Eleven, and the classic coffee-house, Java Caliente which is open 24 hours a day.
The Agave Caliente Tequila Bar, which is attached to the 12,000-square-foot outdoor entertainment pavilion known as Agua Caliente Pavilion, overlooks the mountainous desert landscape. The Pavilion will host reoccurring live entertainment and events, and can be reserved year-round for private parties, weddings, charitable functions, etc.