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Restaurant Shift Manager - Emerald Queen Hotel & Casinos

Job ID:


Job Title:

Restaurant Shift Manager


Emerald Queen Hotel & Casinos


Fife, Washington 98424
United States

Date Posted:

Feb 26, 2021

Ending Date:

Jan 08, 2022

Type of Position:

Full Time


Food and Beverage

Job Description

The Restaurant Shift Manager is responsible for assisting with all duties pertaining to front of the house operations for the casino during the absence of the Restaurant Manager. Duties include assisting with secretarial and administrative work, handling of interviews for the department and selecting new hires and handling training and development of all new staff. Also ensures the quality of food in the restaurant and deli establishments are exceeding the needs of our casino patrons while ensuring compliance with all established policies and procedures. Delegates work as needed, prepares daily reports as directed, makes menu recommendations and offerings and monitors food temperatures as needed. Also provides superior guest service while assisting guests of the casino with any dining inquiries and may assist with Food Server, Hostess and Busser duties as needed. Performs other job related duties as assigned by the department manager.



  • High School Diploma or GED equivalent is required

Experience & Requirements:

  • Must have a minimum of two years management experience working in a high-volume restaurant environment
  • Must have knowledge in all aspects of front and back of the house operations
  • Must have good verbal and written communication skills
  • Must have experience with computers and POS systems
  • Must be able to demonstrate superior guest service

Physical Requirements:

  • Must have the mobility to climb stairs on a routine basis
  • Must have the ability to stand for extended periods of time
  • Must have good manual and finger dexterity
  • Must be able to tolerate a smoke filled environment

Additional Requirements:

  • Must be able to pass a pre-employment drug screen
  • Upon offer must obtain Class IIIA Gaming License ($273 - $335)
  • Must be able to work all scheduled shifts to include day, swing, graveyard and holidays
Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Emerald Queen Casino & Hotel
2920 East R Street
Tacoma, WA 98404
Phone: 253-594-7777
Web Site: 
Click Here to see our beautiful location!***
Emerald Queen Hotel & Casino
5700 Pacific Highway East
Fife, WA 98424
Phone: (888) 831-7655
Web Site:
Both establishments of the Emerald Queen Hotel & Casinos are located between Seattle and Olympia, Washington. The main casino is located in Tacoma and the second casino is in Fife.

Emerald Queen Casino & Hotel in Tacoma features Las Vegas style gaming including 54 Table Games including Let It Ride, Blackjack, Spanish 21, Fortune Pai Gow, Craps and Roulette. This property also has 1,640 video slots, including Progressive Jackpot machines.

Dining options include our International Restaurant & Buffet, Asian Café and the Palace Deli. Guests can enjoy nationally acclaimed entertainers and comedians and live professional boxing events in our Showroom. Local entertainment is offered nightly in the Bridge Nightclub which hosts local bands every Friday and Saturday night with music selections from country, rock, oldies, to jazz and top 40 with popular local DJ's.

The Emerald Queen Hotel & Casino in Fife features 104 hotel rooms and 2,060 video slot and Progressive Jackpot machines. Dining options include our award winning Tatoosh Grill, the Pacific Rim Buffet and Paradise Deli. The property also has a guest gift shop, casino shuttle bus to transport guests to and from both casino locations and an outdoor pool for hotel guests.