Front Desk Agent - Emerald Queen Hotel & Casinos
Front Desk Agent
Emerald Queen Hotel & Casinos
Fife, Washington 98424
Feb 26, 2021
Jun 15, 2021
Type of Position:
The Front Desk Agent is responsible for providing superior guest service to patrons of our hotel casino by greeting and assisting with the registration process and answering questions pertaining to the hotel operations. Additional duties include responsible for handling of cash and credit transactions, selling of gift shop items and maintaining accurate guest information. Performs additional job duties as assigned by the department manager.
- High School Diploma or GED equivalent required
Experience & Requirements:
- Minimum one year experience in hotel industry is required
- Working knowledge of MS Office Suite
- Cash handling required
- PMS experience (preferred)
- Must know and use proper English including grammar, spelling, punctuation, vocabulary, and have basic arithmetic skills
- Must be able to stand for longer than 8 hours
- The ability to lift up to 40 pounds
- Mobility to climb stairs on a routine basis
- Must be able to tolerate a smoke filled environment
- Must be able to pass a pre-employment drug screen
- Upon offer must obtain Class IIIA Gaming License ($273 - $335)
- Must be able to work all scheduled shifts to include day, swing, graveyard and holidays
Salary: $15.75 Hourly
All applicants must be able to demonstrate their US work authorization during the employment verification process.
Please click on the Apply Now button to submit your Casino Careers resume in our database. If you are redirected to our Company Online Application, it must also be completed for you to be considered. You may also submit a resume/cover letter if an Email Employer button is visible.
Emerald Queen Casino & Hotel
2920 East R Street
Tacoma, WA 98404
Web Site: http://emeraldqueen.com/ourcasinos/tacoma
***Click Here to see our beautiful location!***
5700 Pacific Highway East
Fife, WA 98424
Phone: (888) 831-7655
Web Site: http://emeraldqueen.com/ourcasinos/fife
Emerald Queen Casino & Hotel in Tacoma features Las Vegas style gaming including 54 Table Games including Let It Ride, Blackjack, Spanish 21, Fortune Pai Gow, Craps and Roulette. This property also has 1,640 video slots, including Progressive Jackpot machines.
Dining options include our International Restaurant & Buffet, Asian Café and the Palace Deli. Guests can enjoy nationally acclaimed entertainers and comedians and live professional boxing events in our Showroom. Local entertainment is offered nightly in the Bridge Nightclub which hosts local bands every Friday and Saturday night with music selections from country, rock, oldies, to jazz and top 40 with popular local DJ's.
The Emerald Queen Hotel & Casino in Fife features 104 hotel rooms and 2,060 video slot and Progressive Jackpot machines. Dining options include our award winning Tatoosh Grill, the Pacific Rim Buffet and Paradise Deli. The property also has a guest gift shop, casino shuttle bus to transport guests to and from both casino locations and an outdoor pool for hotel guests.