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Tribal Lottery Guest Services Clerk - Emerald Queen Hotel & Casinos

Job ID:

59327

Job Title:

Tribal Lottery Guest Services Clerk

Company:

Emerald Queen Hotel & Casinos

Location:

Fife, Washington 98424
United States

Date Posted:

Apr 08, 2021

Ending Date:

Jun 15, 2021

Type of Position:

Full Time

Category:

Marketing

Job Description

The Tribal Lottery Guest Services Clerk is responsible for providing superior guest service to casino patrons by accurately entering player information into our tracking system for comp purposes. Duties include answering questions pertaining to the Tribal Lottery Guest Services department, updates player information and works closely with other departments as needed. Performs additional job duties as assigned by the department manager. 

Requirements

Education:

  • High School Diploma or GED equivalent required

Experience & Requirements:

  • Good guest relations skills a must
  • Must be computer literate and be able to keep accurate records with paperwork provided
  • Must be able to transfer information from written documents to the computer data base accurately

Physical Requirements:

  • Must be able to stand and sit for extended lengths of time
  • Good manual and finger dexterity for operation of personal computer and routine paperwork is required
  • Must be able to tolerate a smoke filled environment

Additional Requirements:

  • Must be able to pass a pre-employment drug screen
  • Upon offer must obtain a Class IIIA Gaming License ($273 - $335)
  • Must be able to work all scheduled shifts to  include day, swing, graveyard and holidays
Additional Information

Salary: $15.66 Hourly

 

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information

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Emerald Queen Casino & Hotel
2920 East R Street
Tacoma, WA 98404
Phone: 253-594-7777
Web Site:  http://emeraldqueen.com/ourcasinos/tacoma 
***
Click Here to see our beautiful location!***
 
Emerald Queen Hotel & Casino
5700 Pacific Highway East
Fife, WA 98424
Phone: (888) 831-7655
Web Site: http://emeraldqueen.com/ourcasinos/fife
 
Both establishments of the Emerald Queen Hotel & Casinos are located between Seattle and Olympia, Washington. The main casino is located in Tacoma and the second casino is in Fife.

Emerald Queen Casino & Hotel in Tacoma features Las Vegas style gaming including 54 Table Games including Let It Ride, Blackjack, Spanish 21, Fortune Pai Gow, Craps and Roulette. This property also has 1,640 video slots, including Progressive Jackpot machines.

Dining options include our International Restaurant & Buffet, Asian Café and the Palace Deli. Guests can enjoy nationally acclaimed entertainers and comedians and live professional boxing events in our Showroom. Local entertainment is offered nightly in the Bridge Nightclub which hosts local bands every Friday and Saturday night with music selections from country, rock, oldies, to jazz and top 40 with popular local DJ's.

The Emerald Queen Hotel & Casino in Fife features 104 hotel rooms and 2,060 video slot and Progressive Jackpot machines. Dining options include our award winning Tatoosh Grill, the Pacific Rim Buffet and Paradise Deli. The property also has a guest gift shop, casino shuttle bus to transport guests to and from both casino locations and an outdoor pool for hotel guests.