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Lead Food Server - Yaamava' Resort & Casino at San Manuel

Job ID:


Job Title:

Lead Food Server


Yaamava' Resort & Casino at San Manuel


Highland, California 92346
United States

Date Posted:

Aug 11, 2022

Ending Date:

Sep 14, 2022

Type of Position:

Full Time


Food and Beverage

Job Description

The Lead Food Server is responsible for the functional supervision of a team of Food Servers providing training, monitoring, and assistance with operational issues. This position is primarily mobile, proactively visiting food stations and guests, providing direction and support to team members and ensuring excellent customer service.


Essential Duties & Responsibilities

1. Conducts daily shift meetings in the absence of the Supervisor.  Monitors team members for quality service standards, service delivery standards, level of professionalism, personal appearance and adherence to proper procedures standardized by management.  Oversees the assignment of team member sections and ensures that all sections are sufficiently covered; enforces a daily rotation including breaks making sure to maintain adequate coverage on the floor at all times.

2. Promotes and provides exemplary food service to San Manuel guests using proper serving techniques according to Department policies and procedures.

3. Provides training to team members on departmental policies and procedures as well as, the necessary training on Point of Sale system to familiarize with the fundamentals of the system. 

4. Cleans, organizes and prepares immediate workspace and adjacent areas before, during and after the shift.  Enforces all San Manuel and Health Department safety, health and security rules, and ensures exceptional customer service standards are being consistently being met; immediately informs Supervisor of all safety, security, customer, or employee concerns or incidents.  Monitors and maintains the cleanliness of facility and confirms that all appropriate side work duties are being performed.

5. Performs other duties as assigned to support the efficient operation of the Department.



  • High School Diploma or GED required.
  • A minimum of two (2) or more years recent experience as a Food Server; some leadership training helpful.
  • Demonstrative leadership skills and the ability to lead by example required.


  • At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
  • Must obtain and maintain a current Food Handlers Card within 90 days of employment.
  • Will be required to obtain and maintain T.I.P.S Certification.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information

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Yaamava’ Resort & Casino at San Manuel
777 San Manuel Boulevard
Highland, CA 92346
Why you’ll want to work on our Team:
After 35 years, long time Yaamava Resort & Casino at San Manuel employees still love their jobs

Yaamava’ Resort & Casino at San Manuel – San Manuel Casino is now Yaamava’ Resort & Casino at San Manuel.

We are located just 60 minutes from downtown Los Angeles in the city of Highland, CA, Our gaming resort is owned and operated by the San Manuel Entertainment Authority. 
Phase 1 of our expansion opened July 24 with an expanded casino space offering more than 6,500 slots, five high-limit gaming rooms, live entertainment, a full array of dining options which include The Pines Modern Steakhouse, the Hong Bao Kitchen, Just Barbeque, the Serrano Vista Cafe, Rock & Brews, the Chingon Kitchen, Quick Bikes, the Big Mo’ Cafe, the TuTu’s Food Court and six cocktail lounges and bars.

Our luxury resort features a 17-floor hotel tower with 432 guest rooms and suites, an elevated pool deck experience, a lavish full-service spa and salon, expanded dining options, convenient 24-hour in-room dining. Our gaming resort offers sweeping views of the San Bernardino Mountains.

Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry. At San Manuel, our team members define us.

Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be. 

We value our employees and offer a comprehensive Benefits Program:
Apply today to join our team!