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Table Games Dealer (Craps Experience) **Relocation and Hiring Bonus** - Harrah's Cherokee Casino Resort

Job ID:

57975 | Gaming Industry Experience Required

Job Title:

Table Games Dealer (Craps Experience) **Relocation and Hiring Bonus**


Harrah's Cherokee Casino Resort


Cherokee, North Carolina 28719
United States

Date Posted:

Apr 12, 2021

Ending Date:

Jul 16, 2021

Type of Position:

Full Time


Casino Tables, Slots, Sports, & Online Gaming

Job Description

The Table Games Dealer is responsible for dealing table games as assigned in order to provide a courteous and entertaining experience for Harrah’s Cherokee Casino guests.


Job Essential Duties and Responsibilities

  • Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values

  • Deal one or more games in order to provide guests with courteous and accurate service and promotes an entertaining environment; maintain department standards of games productivity

  • Provide gaming instructions to guests when requested or as assigned in order to encourage gaming activity

  • Demonstrate superior customer service skills by displaying outlined service behaviors at all times

  • Maintain an upbeat and positive attitude, create positive energy with gestures and sustain enthusiasm from one interaction to the next

  • Initiate courteous and friendly conversations with guests

  • Informed of daily information; build relationships by greeting guests with a warm, friendly verbal greeting

  • Possess money-handling skills, count large sums of cash and exchange for table chips

  • Possess a thorough working knowledge of all casino games certified to deal

  • Documented strong knowledge of department policies and procedures including those pertaining to Federal and Regulatory laws and guidelines

  • Check for satisfaction and effectively resolve service breakdowns when they exist

  • Exercise appropriate discretion in identifying situations that require management attention

  • Provide game protection by keeping visual contact of all guests and game layout, and reporting any suspicious activity to the immediate supervisor

  • Promote Caesars Rewards programs and card membership

  • Create an atmosphere of luck and celebrates guest’s wins

  • Provide a warm farewell and thanks guests for visiting

  • Delight our guests with outstanding service

  • Adhere to regulatory, departmental and company policies/procedures in an ethical manner



Minimum Qualifications

  • High school diploma or GED required

  • Proficient in Blackjack and at least 1 other major game (Craps, Roulette, or Baccarat) required

  • Six months live dealing experience required

  • Excellent oral communication skills

  • Must be able to communicate with coworkers, supervisors and guests

  • Ability to add, subtract, multiply, or divide quickly and correctly

  • Ability to talk to others to convey information effectively

  • Attention to detail

  • Neat, professional appearance with excellent personal hygiene

Physical, Mental and Environmental Demands

  • Must be able to operate in stressful situations

  • Must be able to operate in smoke-filled environment

  • Must be able to lift 30 pounds and carry 5 pounds

  • Must be able stand for long periods of time

  • Must be able to maneuver to all areas of casino

  • Must be able to stoop, bend, reach, kneel, twist and grip items

  • Must be able to respond to visual and aural cues

  • Must be able to read, write, speak and understand English

Additional Information

$1,000 Relocation ~ $1,000 Hiring Bonus

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All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information

Please click on the Apply Now button to submit your Casino Careers resume. You’ll be redirected to our company Employment Application which must also be completed.

Harrah's Cherokee Casino Resort
777 Casino Drive
Cherokee, NC 28719
Phone: 828-497-7777

Harrah's Cherokee Casino Resort
is located in the heart of the Great Smoky Mountains of Western North Carolina, and is a gaming enterprise of the Eastern Band of the Cherokee Nation.

The resort includes over 1,100 luxury guest rooms, 4,000 games including traditional slots and table games,  9 restaurants, shopping, A-list entertainment and the Mandara Spa.

Officials broke ground on a new $250 million expansion to the Harrah's Cherokee Casino Resort in late June 2018. The project is expected to add over 700 hotel rooms, a new parking garage, and 83,000 square feet of meeting space.