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Surveillance Systems Engineer - Four Winds Casinos

Job ID:


Job Title:

Surveillance Systems Engineer


Four Winds Casinos


New Buffalo, Michigan 49117
United States

Date Posted:

Nov 06, 2020

Ending Date:

Jan 06, 2021

Type of Position:

Full Time



Job Description

The Surveillance Systems Engineer is responsible for the installation, maintenance, and repair of all Surveillance equipment at the Four Winds Casinos.  We are currently hiring Surveillance Systems Engineers at our South Bend, IN and New Buffalo, MI properties.

Essential Duties and Responsibilities

  • Maintains a working knowledge of all rules and regulations of the Gaming Commission and ensures strict adherence to same throughout the property.
  • Installation and Maintenance of all Analog/IP Cameras, DVR/NVR, Surveillance Workstations, and Monitors. Wiring, labeling, and installing connectors on various types of cabling and cross connect panels.
  • Consults with a Systems Engineer II and above on specific tools and materials needed for assigned projects.
  • Adheres to preventative maintenance programs designed to minimize system failures.
  • Maintains surveillance system devices by supporting workstations, decoders and cameras within the system.
  • Inspects wiring to all surveillance equipment, identifying and correcting any potential problems or hazards. Candidate must be able to communicate such discrepancies effectively to leadership.
  • Documents and reports inventory of equipment and supplies to ensure spare equipment is on hand at all times.
  • Attends regularly scheduled departmental meetings.
  • Held accountable for the accuracy and thoroughness of departmental records and reports.
  • Ability to maintain a neat and organized workspace, to include Surveillance Storage Spaces and IDF Closets located throughout each property

Promotes the following within the department and among all employees

  • Creates an atmosphere of fun for all casino guests.
  • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.



Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • High School diploma or general education degree (GED) required.
  • 1 year casino surveillance technical experience, or Two (2) year degree in a related field (Electronics, Electrical or Network engineering) or military electronics training is preferred.
  • Must successfully complete Dallmeier Systems training program within 6 months of hire or transfer date.

Special Qualifications

  • Knowledge of, and experience with, closed circuit television equipment preferred.
  • Must possess excellent technical and communication skills.
  • Experience in gaming surveillance technology, and knowledge of cabling standards is preferred.
  • This position requires a Level 2 Gaming License.

Language Skills
Ability to read, analyze, and interpret the most complex of documents, such as Technical Reports, Schematics, and CAD drawings. Ability to respond to common inquiries, complaints from guests or regulatory agencies. Ability to effectively present information in one-on-one and small group situations.

Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference. Ability to proficiently understand and utilize Ohm's Law.

Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to leverage technical expertise to fully understand and meet the Surveillance department's technical and reporting needs and requirements. Ability to develop and maintain a strong relationship with Surveillance department staff. Ability to communicate technical information to non-technical personnel. Ability to specify and develop queries/reports using a range of software. Ability to think logically and follow detailed instructions.


Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. The employee is sometimes required to work in high, precarious places. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly exposed to danger of electrical shock. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment is typically smoky.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Four Winds Casinos
Hartford | Dowagiac
New Buffalo | South Bend
Four Winds Casinos
 are owned by the Pokagon Band of Potawatomi Indians.

Four Winds New Buffalo is located 75 miles east of Chicago. The 125,000 square foot casino contains over 3,000 slots, 50 table games, retail shops, restaurants include the Copper Rock Steakhouse, The Buffet, Timbers and White Birch Market. Guests can enjoy cocktails in the restaurants and the Martini Bar and The C Bar. The facility also offers a hotel with 415 rooms, suites and celebrity suites, an outdoor pool and bar, as well as a full service events center.

Four Winds Hartford features 560 slot machines and nine table games, including blackjack and roulette. Guests can dine at the Timbers Fast Food Deli, featuring a 74 seat restaurant and an attached 15 seat bar.

Four Winds Dowagiac features 300 slot machines and four table games, including blackjack and Mississippi Stud. Four Winds Dowagiac offers the Timbers Fast Food & Deli, featuring a 30 seat restaurant and an attached 15 seat bar.

Four Winds South Bend
is conveniently located off Exit 23 on the 31 bypass. The 55,000 square foot casino features 1,600 slot machines including progressives which are linked to games in other casinos around the country and ten live Poker tables.
Four Winds South Bend offers six restaurant venues including signature favorites such as Copper Rock Steakhouse, The Buffet and the Kankakee Grille. In addition to all the diverse food venues, guests can enjoy cocktails at three bars.
Four Winds' philosophy is to create an environment that encourages and rewards team effort and to develop a culture that is goal-oriented, success driven, and consistently fair to employees, guests, and community members. We're an Equal Opportunity Employer that strives to give the right people unparalleled opportunities for employment.
Friendliness at Four Winds sets us apart from the rest. Our employees provide a level of service and respect that exceeds anything a Midwest gamer has ever received or imagined. We ask our employees to pay attention to every detail:

  • Appreciate the Guest
  • Consistently Deliver Quality
  • Exceed Expectations
  • Strive to Build Loyalty

 We listen to our customers, and in turn we listen to and reward our employees. At Four Winds, we maintain our values of:

  • Teamwork
  • Respect
  • Integrity
  • Fun 

We offer a comprehensive benefits package that gives you even more reason to make Four Winds Casino a choice employer.
Employee Benefits & Programs

  • 401(k) Plans
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Flexible Spending Accounts
  • Long and Short Term Disability
  • Employee Dining Room
  • Life Insurance
  • EAP (Employee Assistance Program)
  • Paid Time Off
  • Uniforms Provided
  • Recognition & Rewards
  • Personal Development Opportunities