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Chip Runner - Philadelphia - Live! Casino & Hotel Philadelphia

Job ID:

56815

Job Title:

Chip Runner - Philadelphia

Company:

Live! Casino & Hotel Philadelphia

Location:

Philadelphia, Pennsylvania 19148
United States

Date Posted:

Oct 23, 2020

Ending Date:

Dec 27, 2020

Type of Position:

Full Time

Category:

Casino Tables, Slots, Sports, & Online Gaming

Job Description

Enhance the operation of the room by providing exemplary customer service by assisting with the redemption and sale of chips to guests, internal and external.

 

Responsibilities

Core Service Standards

  • CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
  • SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
  • FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
  • FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
  • FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

  • Providing exemplary customer service with a professional demeanor.
  • Redemption and sale of cash and chips to guests.
  • Assisting guest with seating and chip distribution.
  • Filling dealer trays.
  • Assisting dealers and supervisors in the starting, combining, and breaking of games.
  • Complying with company policies and procedures, internal controls, and Title 31.
  • Ensuring the safety and security of internal and external guests by notifying management of any suspicious or unusual activities.
  • Attending training and meetings when required.
  • Living the Live! 5 core values daily.
  • Maintaining the cleanliness of work area, including the collection of chip trays and returning them to designated areas.
  • Other duties as assigned.
Requirements

Job Requirements

  • Providing exemplary customer service with a professional demeanor.
  • Redemption and sale of cash and chips to guests.
  • Assisting guest with seating and chip distribution.
  • Filling dealer trays.
  • Assisting dealers and supervisors in the starting, combining, and breaking of games.
  • Complying with company policies and procedures, internal controls, and Title 31.
  • Ensuring the safety and security of internal and external guests by notifying management of any suspicious or unusual activities.
  • Attending training and meetings when required.
  • Living the Live! 5 core values daily.
  • Maintaining the cleanliness of work area, including the collection of chip trays and returning them to designated areas.
  • Other duties as assigned.

Educational Requirements

  • A high school diploma or GED equivalent
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements

  • Standing 50%
  • Walking 50%
  • Repetitive hand motions
  • Use of stairs and elevators

Working Conditions

  • 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 2000 employees
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.
  • Office environment
Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information

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Live! Casino & Hotel Philadelphia
900 Packer Avenue
Philadelphia, PA 19148
Website: 
https://philadelphia.livecasinohotel.com

Live! Casino & Hotel Philadelphia, opening in 2021, is a world-class gaming, hotel, dining and entertainment destination being developed by Stadium Casino, RE, LLC, an affiliate of The Cordish Companies. Located in the heart of the South Philadelphia Stadium Entertainment District, Live! Casino & Hotel Philadelphia will set a new standard for development in the City in the areas of economic opportunity and inclusivity for local residents.
 
The opening of the casino resort destination will transform the Philadelphia Stadium Entertainment District into the only place in the country to experience big league action from four major professional sports teams, best-in-class dining and entertainment, and world-class gaming and hotel accommodations. Live! Casino & Hotel Philadelphia will feature more than 1.5 million square-feet of gaming, hotel, dining and entertainment space, 2,200 slots and electronic table games and 150+ live action table games, including Poker, a FanDuel Sportsbook, an upscale, 12-story, 200+ room hotel, a structured parking facility, plus new dining and entertainment venues.
 
Live! Casino & Hotel Philadelphia is projected to generate $2 billion in annual economic impact, with an additional $100 million in tax revenues for the City in its first five years of operation, including $25 million to Philadelphia’s School District, plus over 5,000 new construction and permanent jobs for local and regional residents.

Pending Pennsylvania Gaming Control Board final approval.