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Entertainment Technician - Osage Casinos

Job ID:

51379

Job Title:

Entertainment Technician

Company:

Osage Casinos

Location:

Tulsa, Oklahoma 74127
United States

Date Posted:

Apr 15, 2019

Ending Date:

Jun 30, 2019

Type of Position:

Full Time

Category:

Entertainment

Job Description

Under general supervision of the Entertainment Manager, employee is responsible for the setup, break down, and clean up before, during, and after all events, as well as the general maintenance of event center.  

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

 

COMMUNICATION:

 

  • Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.

  • Effectively communicates concerns and information to supervisor and listens to communication from supervisor.

  • Effectively relates ideas for improvements to supervisor and management in accordance with chain of command.

  • Observes and reports any and all unsafe behavior displayed by internal and external guests.

DEPARTMENT OPERATIONS:

  • Maintains and cleans all assigned areas within the physical structure of the building, outside grounds, parking areas, casino floor space, public areas space, and utility systems.

  • Performs all related duties that include but are not limited to moving of tables, chairs, stages, and serving guest requests as needed.

  • Sets up tables, chairs, stages, etc. in accordance with layouts.

  • Uses equipment and supplies as required to ensure cleanliness and maintenance of the casino Event Center.

  • Sets up and breaks down all events being conducted in the Event Center and other properties, as needed for Entertainment.

  • Driving large trucks, loading and unloading heavy equipment, and transporting equipment between properties.

  • Ushers guests and collects tickets at Entertainment events across properties as assigned.

  • Transport of food items, supplies, for Entertainment events.

  • Cleans, maintains, and transports entertainment equipment.

  • Performs various similar duties as required by circumstances at specific events, such as clearing trash from facilities before, during and after Entertainment Events.

  • Contributes to a team effort and accomplishes related results as required.

  • Performs all other related and compatible duties as assigned

GUEST SERVICE:

  • Provides excellent internal and external guest services, treating all guests with courtesy and consideration at all times.

  • Cooperates and communicates with all employees, always exhibiting mutual respect and consistently projecting a positive, helpful image and attitude.

  • Monitors production and service levels by interacting with guest and staff

REGULATORY COMPLIANCE:

  • Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.

  • Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.

Requirements

MINIMUM QUALIFICATIONS:

  • Must be 18 years of age or older.
  • Six months customer service experience preferred.

  • Previous event setup experience preferred.
  • Required to pass a pre-employment drug screening and obtain and maintain a gaming license issued from the Osage Nation.

  • Required to maintain a valid Driver’s License.

  • Required to provide documents to show the applicant is eligible to work in the United States.

  • Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.

  • Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.

PHYSICAL DEMANDS:

  • The employee is also regularly required to stand for extensive periods of time, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.

  • Ability to sit, stoop, kneel, crawl, balance, or crouch while performing duties.

  • Ability to use hands to finger, handle, or feel.

  • Ability to use arms to reach and lift above shoulders.

  • Must have normal auditory and good verbal communication.

  • Must be able to endure heights.

  • Ability to lift 75 lbs; Drag, push, and pull 100lbs.

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

  • Work is typically performed within Casino and event setting.

  • Exposure to second-hand smoke.

  • Evening and weekend shifts may be required. Extended hours and irregular shifts may be required. Ability to work nights and weekends required.

  • Noise level in the work environment is moderate to high.

  • The employee may be exposed to risks associated with travel between properties and back and forth to other areas as may be required due to business demands.

  • The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult people.

  • Employee may be exposed to chemicals and hazardous material.

  • The employee may be exposed to risks associated with the use of tools/machinery.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of event set up and tear down.
  • Skill in interpersonal and customer relations.
  • Skill in following diagrams for events.
  • Ability to follow instructions and work in a stressful and busy environment.
  • Read, write, speak and understand the English language. Read Company or departmental reports, newsletters, and documents.
  • Protect the Company’s value by keeping information confidential.
  • Perform assigned tasks under frequent supervision. Follow written and verbal instructions.
  • Establish and maintain positive relationships with managerial staff, co-workers, guests, and the general public. Work well alone or within a team.
  • Communicate information and suggestions in oral and written form. Prepare written documents and complete reports as required.
  • Exercise reasonable judgment and seek guidance for decisions in a manner consistent with the essential job duties and responsibilities.
  • See problems and avoid situations that could be deemed illegal or represent a safety hazard to fellow employees or guests.
  • Respond to inquiries or complaints from employees, guests, regulatory agencies, and others.
  • Travel locally, or between properties as needed.
  • Maintain physical condition and stamina appropriate to performance of assigned duties.
  • Update job knowledge by participating in educational opportunities; attending expos or conventions; and developing or maintaining professional networks.
Additional Information

Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Oklahoma.

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Company Information


Please click on the Apply Now button and you will be redirected to our Career Page.  To be considered for this position you must complete our Company Employment Application.

Osage Casino – Human Resources
1211 W 36th St N
Tulsa, OK  74127
Web Site: http://www.osagecasinos.com


Osage Casinos are the largest economic enterprise of the Osage Nation. Osage Casinos operate in Tulsa, Sand Springs, Bartlesville, Skiatook, Ponca City, Hominy and Pawhuska. Osage Casinos has 3,042 electronic games at 7 locations. Guests 18 and over are welcome.
 
Osage Casino – Tulsa, 951 W. 36 Street North is the nearest gaming and entertainment location to downtown Tulsa. Open 24 hours, 7 days a week, the 45,000 square-foot gaming floor offers 1,067 electronic games, 11 table games, and a 5-table poker room. Eat at Che Buono, a pizza/pastry/coffee shop, the deli or NINE18Bar. Local, live entertainment is available at NINE18Bar, on Friday/Saturday at 9 p.m.
A 17,000 square foot event center hosts receptions, parties and meetings.
 
Osage Casino – Sand Springs is located at 301 Blackjack Drive, Sand Springs, and features 491 electronic games and video poker, with 16 flat screen TVs at TheBar sports bar. The café/restaurant serves breakfast, lunch and dinner. Local, live entertainment is available at TheBar, Sand Springs, on Friday/Saturday at 8 p.m.
 
Osage Casino – Bartlesville is located at 222 Allen Road, and offers 449 electronic games, 6 table games. The property features a buffet, deli and NINE18 Bar. Local, live entertainment is available at NINE18Bar, on Friday/Saturday at 9 p.m.

Osage Casino Hotel – Skiatook is located at 5591 West Rogers Boulevard with 318 electronic games, a bar and Players Club. The Fiery Grille restaurant opens at 11 a.m. daily. The Tin Pint Bar features video poker, monthly drink specials and large screen TVs.
The 33-room hotel includes a fitness center, outdoor climate controlled pool with underwater speakers, hot tub, 2,500 square feet of meeting space. Hotel guests enjoy a free breakfast buffet.
The OC convenience store is open 24 hours, 7 days per week with 16 fueling stations, a beer cave and food.

Osage Casino Hotel – Ponca City is located at 6464 State Highway 60, offers 345 electronic games, 6 tables games and is open 24 hours, 7 days a week. The Salted Fork restaurant seats 60 people. The CopperTap Bar has large screen TVs, video poker.
The 55-room hotel includes a fitness center, outdoor climate controlled pool with underwater speakers, hot tub, 2,500 square feet of meeting space. Hotel guests enjoy a free breakfast buffet.
The OC convenience store is open 24 hours, 7 days per week with 16 fueling stations, a beer cave and food.

Osage Casino – Hominy is located at 39 Deer Ave., a few miles north of Hominy and was the first casino opened under Osage Nation Gaming in 2002. The casino offers 204 electronic games. The Jackpot Bar &Grill serves food and beer. The casino is open 10 am – 2 am, Sunday-Tuesday; and 10 am – 4 am, Wednesday – Saturday.
 
Osage Casino - Pawhuska is located at 2017 East 15th Street & Hwy 99. The casino offers 168 electronic games. Casino hours are 10 am – 2 a.m., Sunday – Wednesday and 10 am – 4 am, Thursday-Saturday.