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Chip Runner - Maryland - Live! Casino Hotel Maryland

Job ID:

50404

Job Title:

Chip Runner - Maryland

Company:

Live! Casino Hotel Maryland

Location:

Hanover, Maryland 21076
United States

Date Posted:

Nov 06, 2020

Ending Date:

Feb 25, 2021

Type of Position:

Full Time

Category:

Casino Tables, Slots, Sports, & Online Gaming

Job Description

The Chip Runner enhances the operation of the room by providing exemplary customer service by assisting with the redemption and sale of chips to guests, internal and external.

 

Responsibilities

Core Values

  • CLEAN- Must make the property shine and look impeccable while maintaining a neat, CLEAN and crisp personal appearance.
  • SAFE- Must make guests feel SAFE and comfortable through creating a worry-free, carefree experience.
  • FAST- Provide FAST and efficient service with accuracy.  Meet service time requirements and anticipate guest needs.
  • FRIENDLY- Greet guest with FRIENDLY welcomes, making eye contact and smiling.  Use H.E.A.R.T. steps to ease guests concerns.  Say thank you to departing guests.
  • FUN- Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

  • Providing exemplary customer service with a professional demeanor.
  • Redemption and sale of cash and chips to guests.
  • Assisting guest with seating and chip distribution.
  • Filling dealer trays.
  • Assisting dealers and supervisors in the starting, combining, and breaking of games.
  • Complying with company policies and procedures, internal controls, and Title 31. 
  • Ensuring the safety and security of internal and external guests by notifying management of any suspicious or unusual activities.
  • Attending training and meetings when required.
  • Living the Live! 5 core values on a daily basis.
  • Maintaining the cleanliness of work area, including the collection of chip trays and returning them to designated areas.
  • Other duties as assigned.
Requirements

Job Requirements

  • Providing exemplary customer service with a professional demeanor.
  • Redemption and sale of cash and chips to guests.
  • Assisting guest with seating and chip distribution.
  • Filling dealer trays.
  • Assisting dealers and supervisors in the starting, combining, and breaking of games.
  • Complying with company policies and procedures, internal controls, and Title 31.
  • Ensuring the safety and security of internal and external guests by notifying management of any suspicious or unusual activities.
  • Attending training and meetings when required.
  • Living the Live! 5 core values daily.
  • Maintaining the cleanliness of work area, including the collection of chip trays and returning them to designated areas.
  • Other duties as assigned.

Educational Requirements

  • A high school diploma or GED equivalent
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements

  • Standing 50%
  • Walking 50%
  • Repetitive hand motions
  • Use of stairs and elevators

Working Conditions

  • 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.
  • Office environment
Additional Information

Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Maryland.

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Company Information
Please click on Apply Now to submit your Casino Careers resume and you will be directed to our Career Page where you must complete our Employment Application to be considered.

Live! Casino & Hotel Maryland

7002 Arundel Mills Circle #7777
Hanover, MD 21076
Website:
https://www.livecasinohotel.com

Live! Casino & Hotel Maryland is located in the Washington DC/Baltimore corridor at Arundel Mills. Open 24/7, the $500+ million Maryland Live! Casino is one of the largest commercial casinos in the country. The property features more than 200 live action table games, including a Poker Room; approximately 4,000 slot machines, two High Limit rooms, and the Orchid Gaming & Smoking Patio.

Guests can enjoy five-star accommodations including The Live! Lofts boutique hotel, located just minutes from the Casino.  The Live! features 250 guest rooms and suites, and approximately 3,400-square-feet of meeting and banquet space.

A variety of irresistible dining options include the Zagat-rated #1 steakhouse The Prime Rib®; David’s, featuring global cuisine; Bobby’s Burger Palace, from celebrated chef Bobby Flay; The Cheesecake Factory®; Luk Fu and 8 at Luk Fu, serving authentic sushi and Asian cuisine; Morty’s Deli; Latin cuisine at En Vivo; Phillips® Seafood Express; and Luckies, offering Starbucks coffee, pastries, and Italian gelato; and a sizzling nightlife, including nightly entertainment at Live! Center Stage; the R Bar; and The Lobby Bar at David’s.

Other first-class amenities include the Shop Live! retail store; a bus lounge, and a secure covered 5,000-space parking garage with valet service, free self-parking and direct elevator access to the casino floor. Maryland Live! Casino is owned and operated by an affiliate of The Cordish Companies.

A 4,000-seat Event Center, opening in two phases, features 40,000-square-feet of meeting and banquet space, and a performance venue with a regular lineup of headline entertainment completes the Live! experience.
 
We offer competitive salaries, generous benefits and unlimited career potential.  Our benefits are effective on the first of the month following 60-days of employment.