Asian/Sushi Restaurant Greeter/Hostess - Live! Casino Hotel Maryland
Asian/Sushi Restaurant Greeter/Hostess
Live! Casino Hotel Maryland
Hanover, Maryland 21076
May 02, 2019
Jun 30, 2019
Type of Position:
Food and Beverage
About Us and our F&B Service Culture
In Food and Beverage, we sincerely embrace the communities and cultures where we live, appreciate the values diversity brings, actively learn from others, and in turn, warmly share our knowledge and experiences with colleagues and guests.
We highly value and show appreciation to individuals who strive to always do their best in all that they do, who are motivated by self-esteem and teamwork, and who treat others with fairness and respect. We require and admire integrity, honesty and accountability as measures of strength in our character and welcome and hold close those who live these qualities in their personal and professional lives.
Most importantly, we are a company that practices caring. Every one of our team members needs to feel that they are cared about and that they genuinely extend their own care to all,… be they guests or colleagues, strangers or friends. We believe that when you spend time, enjoying what you do, with people and in a place you care about, you will discover just how important you are in making a difference in the success of our livelihoods and in the health of our spirit.
•CLEAN - Must make the property shine and look impeccable while maintaining a neat, CLEAN and crisp personal appearance.
•SAFE - Must make guests feel SAFE and comfortable through creating a worry-free, carefree experience.
•FAST - Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
•FRIENDLY - Greet guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guests concerns. Say thank you to departing guests.
•FUN - Work passionately as a team to create a FUN experience both for everyone who works and plays here.
SCOPE AND MAIN PURPOSE OF JOB:
The Asian Restaurant Host(ess) is responsible for greeting and thanking restaurant guests with a positive, friendly attitude, ensuring guests are seated in a timely manner; Engaging guests throughout service and seeing that guests' needs are anticipated and communicated.
•Engages guests and communicates venue concept.
•Handles phone, personally greets, seats, thanks and welcomes back guests.
•Assigns wait staff to service guests.
•Keeps track of seat availability in restaurant.
•Assist wait staff including ordering and cash handling functions.
•Assist with clearing and resetting tables.
•Responsible for cleaning and maintaining host area, steps, and entrance to restaurant.
•Other duties as assigned.
GAMING INDUSTRY EXPERIENCE IS PREFERRED
•A high school diploma or equivalent GED is preferred.
•One (1) year of restaurant experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
•Knowledge of Asiatic Culture Service Etiquette, including Japanese preferred. Excellent Product knowledge of Asiatic foods/beverages and preparation preferred.
•Ability to communicate in English and fluently in another Asian language (Chinese, Japanese, Korean, Vietnamese or other...)
•Knowledge of or ability to learn sanitation laws and health regulations.
•Ability to communicate and perform assigned duties under pressure.
•Ability to perform in an interruptive environment.
•Loud, high-energy 24-hour work environment.
•Standing and walking for duration of shift.
•Repetitive lifting up to 25 pounds.
•Bending, stooping and squatting.
•Due to the casino environment, frequent exposure to “adult” language.
•Flexible working schedule to include weekends and holidays.
•Working in a team environment.
•You will work in an environment where smoking is allowed.
•You will be exposed to alcohol, smoke, bright lights, and noise.
•You will need to walk up and down stairs to the Casino floor.
•You will work in 24/7 high energy casinos with over 300,000 square feet of gaming, hotel and entertainment space.
Starting Salary: $13.00 Per Hour
Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Maryland.
Live! Casino & Hotel Maryland
Live! Casino & Hotel Maryland is located in the Washington DC/Baltimore corridor at Arundel Mills. Open 24/7, the $500+ million Maryland Live! Casino is one of the largest commercial casinos in the country. The property features more than 200 live action table games, including a Poker Room; approximately 4,000 slot machines, two High Limit rooms, and the Orchid Gaming & Smoking Patio.
Guests can enjoy five-star accommodations including The Live! Lofts boutique hotel, located just minutes from the Casino. The Live! features 250 guest rooms and suites, and approximately 3,400-square-feet of meeting and banquet space.
A variety of irresistible dining options include the Zagat-rated #1 steakhouse The Prime Rib®; David’s, featuring global cuisine; Bobby’s Burger Palace, from celebrated chef Bobby Flay; The Cheesecake Factory®; Luk Fu and 8 at Luk Fu, serving authentic sushi and Asian cuisine; Morty’s Deli; Latin cuisine at En Vivo; Phillips® Seafood Express; and Luckies, offering Starbucks coffee, pastries, and Italian gelato; and a sizzling nightlife, including nightly entertainment at Live! Center Stage; the R Bar; and The Lobby Bar at David’s.
Other first-class amenities include the Shop Live! retail store; a bus lounge, and a secure covered 5,000-space parking garage with valet service, free self-parking and direct elevator access to the casino floor. Maryland Live! Casino is owned and operated by an affiliate of The Cordish Companies.
A 4,000-seat Event Center, opening in two phases, features 40,000-square-feet of meeting and banquet space, and a performance venue with a regular lineup of headline entertainment completes the Live! experience.
We offer competitive salaries, generous benefits and unlimited career potential. Our benefits are effective on the first of the month following 60-days of employment.