Food Server- Virgil's - Tioga Downs Casino & Resort
Food Server- Virgil's
Tioga Downs Casino & Resort
Nichols, New York 13812
Apr 11, 2019
Apr 30, 2019
Type of Position:
Food and Beverage
Responsible for providing dining service to all customers in an efficient, courteous and professional manner displaying a high standard of customer service.
Provide excellent guest service to both internal and external guests.
Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
Responsible for prompt, efficient and courteous service of food and beverages to restaurant customers in accordance with venue standards.
Performs necessary tasks to service customers, i.e. taking and filling all food and drink orders and assisting in maintaining customers dining area in a clean and neat manner.
Monitors customer needs on a continual basis ensuring all requests will be promptly fulfilled.
Demonstrates superior product knowledge for all food and beverage items available to our guests.
Suggestively upsells food and beverage products to build guests’ average check.
Coordinates back server and busser to ensure excellent service for all guests in their station.
Presents check to table and ensures payment of all food and beverage items ordered.
Performs as a team member with venue Hosts, Supervisors, Food Servers, Bus People and Kitchen Staff in producing a smoothly and efficiently run operation.
Assists other restaurant personnel with maintenance (side work, opening/closing duties) as necessary.
All other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School Diploma or GED required. Previous food server experience preferred.
Strong organizational and interpersonal skills required.
Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Associate is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. The Associate frequently is required to stand and walk.
The Associate is frequently required to lift up to 25 lb. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to loud. Live or recorded entertainment may increase the noise level.
Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of New York.
Tioga Downs Casino Resort
2384 West River Rd.
Nichols NY, 13812
Tioga Downs Casino Resort is located at the gateway to Finger Lakes Wine Country in New York. With 950 slot machines, 32 table games, including the World Series of Poker sanctioned Poker Room, it’s a gambler’s retreat.
Add in the best barbecue from around the country at Virgil’s Real Barbecue, fresh food at the County Fair Buffet grown in our garden and on local farms, headline concerts, live music from the best regional bands on the weekends and live racing all summer long and Tioga Downs is a sure bet for fun.
The property features a 161-room hotel, spa, P.J. Clarke’s Restaurant, swimming pools, a water slide and 33,000 square feet of meeting and convention space.
Tioga Downs Casino is the most inviting, entertaining and rewarding experience that the region has to offer. With the excitement of harness racing and the thrills of casino gaming in a friendly and casual atmosphere, this destination is rivaled by none.
Equal Opportunity Affirmative Action Employer