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Table Games Dealer - Harrah's Cherokee Valley River Casino & Hotel

Job ID:

48988 | Gaming Industry Experience Required

Job Title:

Table Games Dealer

Company:

Harrah's Cherokee Valley River Casino & Hotel

Location:

Murphy, North Carolina 28906
United States

Date Posted:

Feb 25, 2019

Ending Date:

Mar 25, 2019

Type of Position:

Part Time

Category:

Casino Tables, Slots, Sports, & Online Gaming

Job Description

The Table Games Dealer efficiently deals table games as assigned and provides a courteous and entertaining experience for Harrah’s Cherokee Valley River Casino & Hotel guests.

 

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values

  • Deal one or more games in order to provide guests with courteous and accurate service and promotes an entertaining environment; maintain department standards of games productivity

  • Provide gaming instructions to guests when requested or as assigned in order to encourage gaming activity

  • Demonstrate superior customer service skills by displaying outlined service behaviors at all times

  • Maintain an upbeat and positive attitude, create positive energy with gestures and sustain enthusiasm from one interaction to the next

  • Initiate courteous and friendly conversations with guests

  • Informed of daily information; build relationships by greeting guests with a warm, friendly verbal greeting

  • Possess money-handling skills, count large sums of cash and exchange for table chips

  • Possess a thorough working knowledge of all casino games certified to deal

  • Documented strong knowledge of department policies and procedures including those pertaining to Federal and Regulatory laws and guidelines

  • Check for satisfaction and effectively resolve service breakdowns when they exist

  • Exercise appropriate discretion in identifying situations that require management attention

  • Provide game protection by keeping visual contact of all guests and game layout, and reporting any suspicious activity to the immediate supervisor

  • Act as a role model; always present oneself as a credit to Harrah’s Cherokee Valley River Casino & Hotel

  • Promote Total Rewards programs and card membership

  • Create an atmosphere of luck and celebrates guest’s wins

  • Provide a warm farewell and thanks guests for visiting

  • Delight our guests with outstanding service

  • Adhere to regulatory, departmental and company policies/procedures in an ethical manner

Requirements

GAMING INDUSTRY EXPERIENCE IS REQUIRED

  • Knowledge of 2 major games (Craps, Roulette, Blackjack or Baccarat) required
  • Six months live dealing experience required
  • High School Diploma or GED required

Must demonstrate the following essential knowledge and skills:

  • Excellent oral communication skills

  • Must be able to communicate with coworkers, supervisors and guests

  • Strong Math skills

  • Attention to detail

  • Neat, professional appearance with excellent personal hygiene

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

  • Must be able to operate in stressful situations

  • Must be able to lift 30 pounds

  • Must stand for long periods of time

  • Must be able to maneuver to all areas of casino

  • Must be able to stoop, bend, reach, kneel, twist and grip items

  • Must be able to respond to visual and aural cues

  • Must be able to read, write, speak and  understand English

  • Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke

  • Must be able to work a flexible schedule including weekends, evenings and holidays

Additional Information

Click Here to See How Beautiful Murphy, NC is!

 

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information


Harrah's Cherokee Valley River Casino & Hotel
777 Casino Parkway
Murphy, NC 28906
Ph: 828-422-7777
Website: https://www.caesars.com/harrahs-cherokee-valley-river

 

Harrah's Valley River Casino & Hotel features 50,000 square feet of gaming space with more than 1,000 slots and 70 traditional table games like mini baccarat, blackjack, craps, roulette, Mississippi Stud, three-card poker and more.
 

The River Tower offers plush comfort on seven stories, with 300 well-appointed non-smoking rooms. The Food Market, conveniently located right off the casino floor, offers great tasting selections from Nathans Famous®, Panda Express®, Earl of Sandwich®, and Starbucks®. The casino bar offers a full assortment of beverages.
 

An enterprise of the Eastern Band of Cherokee Indians, Harrah's Cherokee Valley River Casino & Hotel is located near Murphy, North Carolina.