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Restaurant Server - Osage Casinos

Job ID:

47650

Job Title:

Restaurant Server

Company:

Osage Casinos

Location:

Skiatook , Oklahoma 74070
United States

Date Posted:

Nov 14, 2018

Ending Date:

Nov 19, 2018

Type of Position:

Full Time

Category:

Food and Beverage

Job Description

This position is responsible for taking orders and serving food, alcoholic and/or non-alcoholic beverages. Responsible for proper settlement of all transactions at point of sale. Responsible for providing friendly and professional service to every guest encountered.


GUEST SERVICES

  • Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.
  • Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.

DEPARTMENT OPERATIONS

  • Takes orders and serves food, alcoholic beverages and/or non-alcoholic beverages according to established recipes and procedures.
  • Uses a cash register/POS terminal and accurately maintains all cash and credit card transactions at the register.
  • Balances all money transactions and paperwork.
  • Provides timely food and drink service in a friendly and courteous manner.
  • Provides timely seating and escorts guests to a table in a friendly and courteous manner.
  • Keeps assigned areas clean and clear of empty drink containers and trash.
  • Constantly looks for service opportunities.
  • Maintains a proper, complete, and clean uniform.
  • Uses all available resources to complete essential duties and responsibilities.

REGULATORY COMPLIANCE

  • Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
  • Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.

BUSINESS GROWTH/DEVELOPMENT

  • May be required to prepare detailed daily, weekly, and monthly operating reports as required by the reporting senior.

COMMUNICATION

  • Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.
  • Effectively communicates concerns and information to supervisor and listens to communication from supervisor.
  • Effectively relates ideas for improvements to supervisor and management in accordance with chain of command.
  • Performs all other related and compatible duties as assigned.
Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Individual must be at least 18 years of age.

 

EDUCATION and/or EXPERIENCE

High School Diploma/GED required. Gaming, Hospitality, Food, Beverage or Customer Service industry preferred. Previous experience in a high volume food service operation or bar is preferred. Cash handling experience or previous POS usage is helpful.

 

EMPLOYMENT AUTHORIZATION, WORK CARDS

Must be able to provide the following cards or work authorization documents: All documents required to show the incumbent is eligible to work in the United States. Required to pass a drug test and obtain and maintain a gaming license to work in a casino from the Osage Nation. It is the responsibility of the employee to have all appropriate document(s) current and valid at all times.

  • Osage Nation Gaming License
  • Food Handler’s Permit
  • Oklahoma ABLE Commission Server’s License and Alcohol Compliance Education Test Passage

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. Employee must be able to stand for long periods of time. The employee must be able to lift at least 20 lbs and push, pull, or drag up to 50 lbs. The employee must be able to engage in repetitive motion using wrists, fingers and hands.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee is regularly exposed to fumes or airborne particles, including second-hand environmental smoke. The noise level in the work environment is moderate to high. Employee may be exposed to chemicals, risks associated with working in industrial kitchen (heat, burn, spills). The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult people.

Additional Information

Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Oklahoma.

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Company Information


Please click on the Apply Now button and you will be redirected to our Career Page.  To be considered for this position you must complete our Company Employment Application.

Osage Casino – Human Resources
1211 W 36th St N
Tulsa, OK  74127
Web Site: http://www.osagecasinos.com

Osage Casinos are the largest economic enterprise of the Osage Nation. Osage Casinos operate in Tulsa, Sand Springs, Bartlesville, Skiatook, Ponca City, Hominy and Pawhuska. Osage Casinos has 3,042 electronic games at 7 locations. Guests 18 and over are welcome.
 
Osage Casino – Tulsa is located at 36 Street North off the L.L. Tisdale Parkway. The tribe invested $160 million into the new facility which opened in August 2018.  It features a 247,000 square-foot gaming floor with 1,500 electronic games and 16 table games. The resort also has a 141-room hotel with an event space, a 4,000 square-foot brewery, and a new parking garage. In addition, Osage Casino Tulsa has a 6,000-square-foot outdoor entertainment area with a 120,000-gallon pool, a fire pit, a poolside bar and a 15-person hot tub.


Osage Casino – Sand Springs is located at 301 Blackjack Drive, Sand Springs, and features 491 electronic games and video poker, with 16 flat screen TVs at TheBar sports bar. The café/restaurant serves breakfast, lunch and dinner. Local, live entertainment is available at TheBar, Sand Springs, on Friday/Saturday at 8 p.m.
 
Osage Casino – Bartlesville is located at 222 Allen Road, and offers 449 electronic games, 6 table games. The property features a buffet, deli and NINE18 Bar. Local, live entertainment is available at NINE18Bar, on Friday/Saturday at 9 p.m.

Osage Casino Hotel – Skiatook is located at 5591 West Rogers Boulevard with 318 electronic games, a bar and Players Club. The Fiery Grille restaurant opens at 11 a.m. daily. The Tin Pint Bar features video poker, monthly drink specials and large screen TVs.
The 33-room hotel includes a fitness center, outdoor climate controlled pool with underwater speakers, hot tub, 2,500 square feet of meeting space. Hotel guests enjoy a free breakfast buffet.
The OC convenience store is open 24 hours, 7 days per week with 16 fueling stations, a beer cave and food.

Osage Casino Hotel – Ponca City is located at 6464 State Highway 60, offers 345 electronic games, 6 tables games and is open 24 hours, 7 days a week. The Salted Fork restaurant seats 60 people. The CopperTap Bar has large screen TVs, video poker.
The 55-room hotel includes a fitness center, outdoor climate controlled pool with underwater speakers, hot tub, 2,500 square feet of meeting space. Hotel guests enjoy a free breakfast buffet.
The OC convenience store is open 24 hours, 7 days per week with 16 fueling stations, a beer cave and food.

Osage Casino – Hominy is located at 39 Deer Ave., a few miles north of Hominy and was the first casino opened under Osage Nation Gaming in 2002. The casino offers 204 electronic games. The Jackpot Bar &Grill serves food and beer. The casino is open 10 am – 2 am, Sunday-Tuesday; and 10 am – 4 am, Wednesday – Saturday.
 
Osage Casino - Pawhuska is located at 2017 East 15th Street & Hwy 99. The casino offers 168 electronic games. Casino hours are 10 am – 2 a.m., Sunday – Wednesday and 10 am – 4 am, Thursday-Saturday.