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Banquet Server / Setup - Cliff Castle Casino Hotel

Job ID:


Job Title:

Banquet Server / Setup


Cliff Castle Casino Hotel


Camp Verde, Arizona 86322
United States

Date Posted:

Dec 03, 2018

Ending Date:

Jan 31, 2019

Type of Position:

Full Time, Part Time, On Call


Food and Beverage

Job Description

The Banquet Server is responsible for the successful set-up, break down and servicing of banquets, functions and meetings while providing superior guest service.

Duties and Responsibilities:  Specific areas of responsibility included, but not limited to: 

  • Provide assistance to banquet captain in the serving of guests during banquet functions and all special events to ensure a positive guest experience.
  • Set up banquet room as requested by the supervisor to include glassware, service ware, linen, tables, buffet set up, portable bars or special requests.
  • After the function, reset banquet room in accordance with the supervisor’s specifications to ensure readiness of the room for other functions.
  • Ensure proper handling and storage of equipment during set-up and breakdown to minimize wear and tear.
  • Notify Banquet Captain of incidents or conflicts that affect normal business operation or guest services.
  • Able to use the POS System for Portable Bars.
  • Achieve and maintain a maximum level of service and satisfaction.
  • Attention to cleanliness of the Front and Back of the House.
  • Attend all meetings and training as required.
  • Perform other functions that as assigned.

Mandatory Requirements:

  • Must be at least 19 years of age.
  • Must possess excellent communication skills and guest service
  • Ability to work in a fast pace atmosphere
  • Must maintain a professional appearance
  • Must possess the physical and mental stamina to perform responsibilities.
  • Must be physically able to stand and walk for long periods.
  • Ability to frequently lift and/or move up to 50 lbs.
  • Must possess mature judgment and the ability to apply common sense reasoning to a variety of situations
  • Ability to read and comprehend simple instructions and correspondence.
  • Must be able to work when required including weekends, holidays, evenings and special events
  • Ability to obtain a valid Gaming License.
  • Must have employment eligibility in the U.S.
  • Must attend State, Federal, Tribal, Casino and Department mandatory training and pass any applicable testing.
Additional Information

Starting Salary:  $8.50 Per Hour + Tips (Serving) / $10.50 Per Hour (Setup)


Full-Time, Part-Time and On-Call Positions Available

***The Yavapai-Apache Nation owns Cliff Castle Casino. As a result of this ownership, preferential hiring will go in the following order: Yavapai-Apache Members, Yavapai-Apache Children, Yavapai-Apache Spouse, Other Native Americans enrolled in a federally recognized tribe and Veterans.***

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information

Cliff Castle Casino Hotel
555 Middle Verde Road
Camp Verde AZ, 86322

Cliff Castle Casino Hotel is a family friendly destination located an hour north of Phoenix on I-17 just south of Sedona in Camp Verde, AZ.  It is proudly owned and operated by the Yavapai-Apache Nation. The casino features 8 Las Vegas-style Blackjack games, 5 live Poker games, 665 slot machines and year-round, world-class entertainment in the Dragonfly Nightclub and the Stargazer Pavilion.

The 6-story hotel tower offers guests 122 luxury suites, king rooms, double-queen rooms, a pool, multi-purpose conference rooms, coffee shop, retail outlet and a 300 space parking garage. 

The casino hotel also features a 20-lane bowling center, Kids Quest supervised child care and an arcade.  Guests can enjoy fine dining at Storytellers Steakhouse and family dining in Mountain Springs buffet, Johnny Rockets-The Ultimate Hamburger or grab a quick bite at Three Sisters open 24/7.