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Systems Engineer - Gun Lake Casino

Job ID:

47044 | Gaming Industry Experience Required

Job Title:

Systems Engineer


Gun Lake Casino


Wayland, Michigan 49348
United States

Date Posted:

Dec 14, 2017

Ending Date:

Jan 18, 2018

Type of Position:

Full Time


Information Technology

Job Description
Gun Lake Casino Systems Engineer’s core responsibilities are planning, building, deploying, maintaining, and optimization of servers, applications, databases, and data storage. There will also be responsibilities for providing a full range of administration services for production infrastructure. The engineering role requires the ability to specify technical solutions that are optimized to meet Gun Lake Casino requirements for availability, performance, capacity, security, and budget. The scope of these solutions are not limited to Microsoft products. They include non-Microsoft applications, server hardware, networked storage and network infrastructure, as well as gaming software and host security.

Essential Functions:
  • Responsible for practicing, supporting, and promoting Gun Lake Casino’s service standards at all times.
  • Design, implementation, and administration with Windows Server versions 2003/2008/2012.
  • Responsible for practicing, supporting, and promoting Gun Lake Casino’s service standards at all times.
  • Act as point of technical escalation for all significant technical issues. Reporting project status and technical issues to the Director of IT.
  • Responsible for writing and implementing documentation for Windows Systems process and procedure, to include all gaming related hardware and software systems.
  • Establishment and maintenance of technical procedures, configuration standards and troubleshooting methodologies.
  • Ensuring system monitoring configuration is optimized, driving proactive maintenance activities, ensuring security patching is scheduled and executed according to industry best practice.


Minimum Qualifications:
  • In-depth knowledge of core Windows technologies including Active Directory, DNS, group policies, etc. is required. Experience working with Microsoft applications, including but not limited to SQL Server, Exchange, and Sharepoint, System Center Suite of products.
  • 5-7 years of casino gaming IT experience specializing in Systems Administration across a range of environments and direct experience in a Windows/LAN-based Enterprise environment.
  • Cisco UCS Systems design and implementation experience.
  • VMWare ESX / Microsoft Hyper-V experience a must.
  • High level of analysis/troubleshooting in Windows 2003/2008/2012 Servers.
  • Operational experience in core MS Enterprise applications (Exchange, SCCM, SCOM, SCSM, IIS).
  • Well-developed communications skills – oral, written, and listening.  Produce written documentation with clearly organized thoughts. Explain information in a clear and understandable manner to non-technical team members.
  • Demonstrate self-motivation in managing projects, self-training initiatives (self-study, industry forum membership & participation, etc.)
  • This position has no direct reports, however will provide advice to IT management in regard to training and skills development activities, and recruitment.
  • Position requires twenty-four (24) hour per day availability, daily work schedule.
Physical Requirements:
  • Must be able to sit for the duration of the shift.
  • Manual dexterity to operate job related equipment.
  • Ability to lift up to 50 lbs. with or without assistance.
Work Conditions:
  • Work is typically in an office environment.
  • Tasks may be performed from a sitting or non-sitting position in a confined area.
  • Team Members may be required to stand, walk, lift, reach, push, pull and grasp.
  • These tasks include the maintenance and care of assigned area. 
  • Work may entail trained chemical usage.
  • May be exposed to second hand smoke.
  • Constant contact with fellow Team Members and Guests.
Additional Information
Full-time team members get great benefits including:  Paid vacation, personal days, free shift meals and company provided uniforms
Insurance benefits, including:  Medical, Dental, Vision and Basic Life Insurance

You can also opt into more benefits, like:  Short-term disability, Long-term disability, Additional life insurance for you, your spouse, and your children, Critical illness, Accidental Hospitalization insurance, 401k plan including pre-tax and post-tax deferral, Company match 401k, Flexible spending account for medical reimbursement and dependent care.

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information
Gun Lake Casino
1123 129th Avenue
Wayland, MI, 49348

Web Site:

Gun Lake Casino is the leading provider of gaming and entertainment to the residents of West Michigan, located off Exit 61 on U.S. 131, halfway between Grand Rapids and Kalamazoo. The casino features over 2,000 slot machines, 42 table games, a food court including Johnny Rockets and Villa Pizza, Sandhill Cafe a 225-seat restaurant, Harvest Buffet a 300-seat buffet along with bars, lounges, and live entertainment.
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