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Fresh Grill Buffet Busser - Fantasy Springs Resort Casino

Job ID:

46809

Job Title:

Fresh Grill Buffet Busser

Company:

Fantasy Springs Resort Casino

Location:

Indio, California 92203
United States

Date Posted:

May 17, 2022

Ending Date:

Jun 26, 2022

Type of Position:

Full Time

Category:

Food and Beverage

Job Description

We strive to exceed the expectations of our members and guests. We do everything we can to entertain and serve each member/guest one at a time, making them feel as though we are here just for them.

 

Essential Duties and Responsibilities Include:

  • Provides fast, friendly, professional and responsive customer service to restaurant guests, food servers and restaurant host/hostess.
  • Adherence to schedule and attendance at all service staffs meeting.
  • To ensure water service is provided to all guests 1 to 2 minutes upon their arrival.
  • To ensure proper set up and maintenance of service station, tables, and common areas thought-out all dining rooms.
  • Maintains par levels of operating supplies (china, flatware, glassware and utensils), for each service station obtaining replacement stock from wash area and/or warehouse inventory in accordance with procedures.
  • To ensure that all silverware, glassware, flatware are polished, stocked, and set to service standards.
  • To ensure sufficient silverware and china are in the service station, according to business levels.  Always be fully prepared for concerts nights and turns based on business needs.
  • Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops and transports items to designated areas.
  • To assist servers in their duties (beverage orders, beverage refills, attend to guest needs) as required.
  • Monitor and resolves service issues for entire outlet according to service standards.
  • To provide personalized service during guest interactions.
  • Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
  • Recognizes Diamond & Emerald players and ensures they receive the appropriate service.
  • Know and promote current casino events and programs to be able to give guests directions to all casino areas.
  • Thank guests and invite them back and wish them luck in their play.

This position is not limited to those duties listed in the job description.  Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

Requirements
  • Must be at least 18 years of age
  • Food Workers Certificate (Food handler's card).
  • Must understand and speak English.
  • Excellent customer service/communication skills
  • Must be physically mobile with reasonable accommodation
  • Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
  • Able to tolerate second-hand smoke, noise, bright lights
  • Able to work at a fast pace in an often crowded/noisy environment
  • Must be able to maintain a neat, professional, well groomed appearance and uphold company appearance/dress standards
  • Must be able to lift and carry up to 35 lbs. (Glass racks, coffee urns, bins of flatware, supplies to restock service stations)
  • Must be able to lift trays with food (30 lbs.) above shoulder level
  • Must be able to pull or push 50 lbs. (Tables and chairs as required to provide appropriate seating arrangements for customers)

Work Environment:

Employees working the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

 

The Company provides its employees with a comprehensive benefits package which includes medical, dental, vision care, life insurance and a 401(k) Retirement Plan. In addition to these benefits you are entitled to paid time off (PTO), an employee assistance program (EAP) and more!

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information

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Fantasy Springs Resort Casino
Cabazon Band of Mission Indians

84-245 Indio Springs Parkway
Indio, CA 92203-3499
Fax: (760) 238-5621
https://www.fantasyspringsresort.com

Fantasy Springs Resort Casino is located on the reservation of the Cabazon Band of Mission Indians in southern California near the city of Indio, 22 miles east of Palm Springs and approximately 130 miles northeast of Los Angeles.
 
Fantasy Springs Resort Casino offers 2,000 slot and video poker machines, Bingo and 40 table games, which include Blackjack, Mini-Baccarat, California Craps, Jackpot Pai Gow, and Spanish 21.
 
The Resort offers 250 luxurious rooms with spectacular mountain views. Food and beverage venues include fine dining in The Bistro and casual dining or cocktails in JOY Asian Cuisine, POM, The Fresh Grill Buffet, The Pizza Kitchen, Lique , LIT bar & lounge, and the 12th Floor Cocktail Lounge & Wine Bar. 
 
Guests can enjoy live entertainment from concerts to boxing in the Special Events Center and relax on the Eagle Falls Golf Course, a masterpiece with unique elevations and water features that is open for public play.