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Bike Officer - I - Agua Caliente Casinos

Job ID:


Job Title:

Bike Officer - I


Agua Caliente Casinos


Cathedral City, California 92234
United States

Date Posted:

Nov 11, 2020

Ending Date:

Feb 24, 2021

Type of Position:

Full Time



Job Description

The Bike Officer - I ensures the security and safety of the guests, team members, cash and physical assets of the Hotel and Casino.


Essential Duties and Responsibilities

  • Escort and provide perimeter safety for transfer of cash by armored service.
  • Ensures the safety of guests and employees of the hotel and casino operation.Performs first aid, CPR and the use of the AED, as required.
  • Works with local police, fire and emergency medical teams as necessary.
  • Accepts found property and tags for safe keeping. Assists in locating lost property.
  • Files reports if not found. Fosters and maintains positive player/house relations.
  • Accepts, records and notifies management of guest or employee complaints.
  • Removes individuals from the casino when directed by the General Manager or Security Management. 
  • Makes lawful citizens arrests for violations of the State or Tribal Law.
  • Protection of life and property through patrol and observation of the Spa Resort Casino and Hotel grounds.
  • Crime detection, prevention and suppression through investigation of suspicious circumstances and the elimination of the opportunity to commit crime; apprehension of offenders.
  • The initial investigation and reporting of criminal and non-criminal incidents. Escorts employees and customers to and from their vehicles, if requested.
  • The bicycle detail shall patrol the following areas. Hotel parking lots, employee parking lot, casino parking lot, administrative parking lot, Tribal Office, and Agua Caliente Gaming Commission Offices.
  • May be called for service at off site Tribal properties.



Qualification Requirements

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • High school diploma or GED.
  • Desirable to have experience in law enforcement, security, military, current Guard Card or 832 PC college classes.
  • Required to obtain a current CPR, AED and First Aid Certificate. The First Aid/CPR training is provided by the Security/Safety Coordinator.
  • Must be able to write clear and concise reports and be able to communicate without significant impediment or accent in English.
  • Must have experience in radio, telephone communications and dispatch.

Working Conditions/Physical Demands

  • To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1  mile, climbing stairs and sitting at a desk/work station for the duration of the shift.
  • Must be able to work in a smoke filled environment.
  • Must be able to work in a lighting subdued environment for extended periods of time. Must be able to work in extreme weather conditions to include extreme heat and cold weather.
  • Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.
  • Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.
Additional Information

Starting Salary:  $17.00 Per Hour


All applicants must be able to demonstrate their US work authorization during the employment verification process.  

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Agua Caliente Casinos
Rancho Mirage • Palm Springs • Cathedral City, CA

Agua Caliente Casinos are owned and operated by the Agua Caliente Band of Cahuilla Indians, which also owns the world-famous Indian Canyons and Tahquitz Canyon hiking trails, and Indian Canyons Golf Resort.

Agua Caliente Casino Resort Spa, a four-diamond resort in Rancho Mirage, and Spa Resort Casino in downtown Palm Springs offer the hottest slots, a variety of table games, and high-limit gaming, plus fine dining, shopping, relaxing spas and luxurious hotel rooms, all in a gorgeous resort setting.

Agua Caliente Casino Resort Spa in Rancho Mirage, California has been repeatedly voted "Best Casino" in reader's polls. It’s home to more than a thousand slots, a variety of table games, and a wildly popular 18-table non-smoking Poker room. The casino offers exciting lounge entertainment plus award-winning dining, adjacent to its luxury resort hotel. Guests can stay in style in 340 deluxe rooms and suites; enjoy a relaxing spa, pool and cabana complex, as well as a state-of-the-art conference center. The Show, a 2,000 seat entertainment venue completes this world-class destination.

Spa Resort Casino is located in the heart of downtown Palm Springs, California. The resort’s boutique hotel offers 229 newly remodeled guest rooms, and the world-famous Spa which offers natural hot mineral springs. Spa Resort Casino also offers the best in gaming with slots, table games and a private high-limit gaming room. The property features fine dining, live entertainment and dancing, all just steps away from the downtown shops and restaurants that make Palm Springs one of the America’s most adored resorts.

Agua Caliente Cathedral City is slated to open in the fall of 2020. The gaming floor will have 536 slot machines and 8 table games. The casino features several food and beverage venues, 360 Sports Cathedral City, Café One Eleven, and the classic coffee-house, Java Caliente which is open 24 hours a day.

The Agave Caliente Tequila Bar, which is attached to the 12,000-square-foot outdoor entertainment pavilion known as Agua Caliente Pavilion, overlooks the mountainous desert landscape. The Pavilion will host reoccurring live entertainment and events, and can be reserved year-round for private parties, weddings, charitable functions, etc.