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Cage Cashier - Potawatomi Hotel & Casino

Job ID:


Job Title:

Cage Cashier


Potawatomi Hotel & Casino


Milwaukee, Wisconsin 53233
United States

Date Posted:

Nov 06, 2018

Ending Date:

Dec 06, 2018

Type of Position:

Full Time


Accounting & Finance

Job Description

The Cage Cashier contributes to our continued business success by providing unsurpassed guest service, personal and professional dedication to our Mission, Vision, and Values, and demonstrating a high level of integrity and ethical standards.  


Principal Duties and Responsibilities (*Essential Functions)

  1. *Provide sole responsibility and accountability for all monetary instruments and transactions in assigned window.  
  2. *Assist guests by redeeming slot machine tickets/vouchers for cash; selling table games chips and redeeming table games chips for cash; performing currency exchanges; cashing guests’ checks; and processing credit card cash advances and debit card withdrawals. 
  3. *Use several different software applications and electronic equipment, including a point-of sale system, to process, track, report, and balance transactions performed.
  4. *Complete all Title 31 and tax process paperwork.
  5. *Receive payments and process Poker tournament buy-ins and pay out winnings.  
  6. *Take in-person and telephone guest reservations for bingo games including explaining seating chart to guest, and filling out required paperwork. 
  7. *Process Bus tour payments and Heart of Canal Street donations.
  8. *Disburse requested monies to gaming operations team members according to established guidelines.  
  9. *Manage assigned window including counting/balancing cash and transactional instruments at end of shift.
  10. *Transport even exchanges to cages and vault.
  11. Provide ultimate guest service by maintaining a professional, positive, and courteous attitude. 
  12. Perform job duties in full compliance with departmental Internal Controls, policies, procedures and regulations.
  13. Perform other duties as assigned.  


  1. A high school diploma or equivalent and 1 year of cash handling experience are required.
  2. The ability to perform intermediate math skills and proficiently use a calculator.
  3. Office skills must include the ability to use standard office equipment and basic knowledge of Microsoft Office. Previous experience using a point-of-sale (POS) system preferred. 
  4. The ability to maintain discretion in handling confidential information.  
  5. The ability to interact with guests and team members in a professional manner. 
  6. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
  7. The ability to stand in one place for the duration of the shift.
  8. While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, and move for duration of scheduled shift.  The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member may occasionally be required to lift or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.   

Working Conditions
The noise level is usually moderate to loud.  When on the casino floor the noise level increases. The facility is not smoke free. 


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Additional Information

Starting Salary:  $11.62 Per Hour + Tips


Potawatomi Hotel & Casino (PH&C), owned by the Forest County Potawatomi tribe, is one of the most comprehensive, state-of-the-art entertainment properties in the Midwest, including slot machines, table games, poker tables, bingo, off-track-betting, a theater, event center, award-winning restaurants, full-service catering, and a luxury hotel, with a variety of business meeting and special occasion venues.  

In addition to being the premier entertainment destination in the Midwest, PH&C sets the bar high for responsible citizenship through its dedication to charitable giving, responsible gambling, and sustainability.   PH&C operates on growth-oriented Mission, Vision, and Values statements that emphasize providing opportunities, being the premier entertainment destination in the Midwest, and most importantly, acting with integrity in everything that we do.  

All applicants must be able to demonstrate their US work authorization during the employment verification process.  

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Company Information

Applicants who click on the "Apply Now" button will be directed to this position on our company Career page. To be considered you must develop your Profile and you must complete our Employment Application.

Potawatomi Hotel & Casino
1721 W. Canal Street
Milwaukee, WI 53233
Phone: 1-800-PAYSBIG
Web Site: 

Potawatomi Hotel & Casino, located in downtown Milwaukee, WI. is one of two casinos owned and operated by the Forest County Potawatomi Community.

With 100 table games, 3,000 slot machines, a 1,440-seat Bingo Hall, Poker Room and Off-Track Betting Room, the Casino offers thrilling action 24/7. The Casino also has a 500-seat theater, seven unique restaurants and over 60,000 square feet of banquet space. Plus, our new 19-story, 381-room hotel is now open. 
Must be at least 18 years of age to apply. We support a safe, healthy and drug-free work environment through background checks and pre-employment drug testing.

As authorized by Federal Law, Forest County Potawatomi Community reserves the right to exercise preference for qualified Tribal/Indian members in connection with all job postings.
We like to reward and recognize team members for a job well done. So, we offer some awesome perks, like festival tickets, tickets to sporting events and more, as well as team member-only amenities, including our on-site dining area and fitness center.

Check out all of the benefits we offer:
-  Medical
-  Dental
-  Vision Care
-  Prescription
-  Basic Life and Accident Death Dismemberment Insurance
-  Short Term Disability
-  Flexible Spending Account
-  Free On-site Workplace Health Clinic
-  Employee Assistance Program
-  401K Retirement Services
-  Competitive Wages
-  Paid time off
-  Free parking
-  Free uniforms
-  Wellness Program
-  Fitness Center
-  Free or discounted tickets to area attractions, festivals and events
-  Guest Service Award program
-  Team Member of the Month and Team Member of the Year programs
-  Paid training and advancement opportunities
-  Team member appreciation events ...and much more!