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Agent, Surveillance - Agua Caliente Casino Resort Spa & Spa Resort Casino

Job ID:

45885 | Gaming Industry Experience Required

Job Title:

Agent, Surveillance


Agua Caliente Casino Resort Spa & Spa Resort Casino


Palm Springs, California 92262
United States

Date Posted:

Oct 24, 2018

Ending Date:

Dec 16, 2018

Type of Position:

Full Time



Job Description

Responsible for the security and safety of guest, employees, cash and physical assets of the Casino. Protects against criminal activity.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)
Monitors the Casino and associated areas, including guest and employees via close circuit television and via direct observation to ensure compliance with law, regulations, policies and procedures.
Reports any irregularities to a Supervisor.
Documents illegal activities with video tape, written statements and other evidence to assist in investigations.
Interacts with Casino management, law enforcement and other regulatory agencies as required.
Stays current with information on known cheaters, counters and scams as well as employees engaging in illegal or internal control violations.




High School Diploma or G.E.D.
Minimum six to twelve months related experience in a gaming environment
Knowledge of criminal offenses and regulations concerning tribal and federal gaming licensing requirements and procedures.
Must have knowledge of all casino games, dealing procedures, counting methods and cheating techniques as well as internal controls.

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 miles, climbing , stairs and sitting at a desk/work station for the duration of the shift. Also may be subjected to a smoke filled environment.

Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and /or carry otherwise move goods weighing a minimum of 25lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Additional Information

Starting Salary:  $17.00 Per Hour


All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information

To be considered for this position you  must complete the  Employer Online Application via the company website.

Agua Caliente Casino Resort Spa • Spa Resort Casino Hotel
Rancho Mirage • Palm Springs

Agua Caliente Casino Resort Spa, a four-diamond resort in Rancho Mirage, and Spa Resort Casino in downtown Palm Springs offer the hottest slots, a variety of table games, and high-limit gaming, plus fine dining, shopping, relaxing spas and luxurious hotel rooms, all in a gorgeous resort setting.

Agua Caliente Casino Resort Spa in Rancho Mirage, California has been repeatedly voted "Best Casino" in reader's polls. It’s home to more than a thousand slots, a variety of table games, and a wildly popular 18-table non-smoking Poker room. The casino offers exciting lounge entertainment plus award-winning dining, adjacent to its luxury resort hotel. Guests can stay in style in 340 deluxe rooms and suites; enjoy a relaxing spa, pool and cabana complex, as well as a state-of-the-art conference center. The Show, a 2,000 seat entertainment venue completes this world-class destination.

Spa Resort Casino is located in the heart of downtown Palm Springs, California. The resort’s boutique hotel offers 229 newly remodeled guest rooms, and the world-famous Spa which offers natural hot mineral springs. Spa Resort Casino also offers the best in gaming with slots, table games and a private high-limit gaming room. The property features fine dining, live entertainment and dancing, all just steps away from the downtown shops and restaurants that make Palm Springs one of the America’s most adored resorts.

Both resorts are owned and operated by the Agua Caliente Band of Cahuilla Indians, which also owns the world-famous Indian Canyons and Tahquitz Canyon hiking trails, and Indian Canyons Golf Resort.