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Slot Shift Manager - Fantasy Springs Resort Casino

Job ID:

38773 | Gaming Industry Experience Required

Job Title:

Slot Shift Manager

Company:

Fantasy Springs Resort Casino

Location:

Indio, California 92203-3499
United States

Date Posted:

Dec 04, 2017

Ending Date:

Jan 13, 2018

Type of Position:

Full Time

Category:

Casino Tables, Slots, Sports, & Online Gaming

Job Description

General overall responsibility for the operational integrity of the Slot Department on an assigned shift.  Handles problems that may arise on the Slot Floor.  Works in conjunction with the Slot Technicians on assigned shift for upkeep of gaming devices and malfunctions.  Supervises and trains all Slot Staff under their direction.
 

RESPONSIBILITIES:

  • All job functions performed by Slot Supervisors and Slot Attendants.
  • Maintain regulatory compliance, specifically with departmental policies/procedures, MICS (Minimum Internal Control Standards) and TICS (Tribal Internal Control Standards).
  • Application of all Federal currency reporting requirements.
  • Oversee the supervision of all Slot floor activities and personnel for an assigned shift.
  • Supervise and train all Slot staff under their direction.
  • Maintain Customer Service standards on the slot floor. 
  • Utilize problem resolution skills to maintain good will and customer fulfillment.
  • Other duties as assigned.
 
SUPERVISORY RESPONSIBILITIES:                                                
Manages and evaluates designated Slot Supervisors and Slot Attendants, including but not limited to, disciplinary action and memos of commendation.
 
JOB REQUIREMENTS: 
  • Must be 21 years of age or older.
  • Must have High School Diploma or GED/equivalent.
  • Excellent customer service and interpersonal skills.
  • The ability to motivate staff through a teamwork approach.
  • Proven leadership skills that include delegating as needed.
  • Excellent communication skills, both written and oral.
  • Must have 3-5 years experience in Slot Operations with at least 1 year in a Supervisory capacity. 
  • Computer literate, previous SMS and ACSC experience preferred.
 
Work Environment:
Employees working the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.
 
Requirements

GAMING INDUSTRY EXPERIENCE IS REQUIRED


Division/Department : Fantasy Springs Resort Casino
Shift/Hours : Varies
Additional Information
Please apply online.

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Company Information

To Apply: Click on the "Apply Now" button and you will be redirected to our company online application which must be completed to be considered for this position.

Fantasy Springs Resort Casino
Cabazon Band of Mission Indians

84-245 Indio Springs Parkway
Indio, CA 92203-3499
Fax: (760) 238-5621
Web Site: www.fantasyspringsresort.com

How to apply by fax:
Please make sure to list which positions you are applying for:
FAX your resume to (760) 238-5621

Fantasy Springs Resort Casino is located on the reservation of the Cabazon Band of Mission Indians in southern California near the city of Indio, 22 miles east of Palm Springs and approximately 130 miles northeast of Los Angeles.
 
Fantasy Springs Resort Casino offers 2,000 slot and video poker machines, Bingo and 40 table games, which include Blackjack, Mini-Baccarat, California Craps, Jackpot Pai Gow, and Spanish 21.
 
The Resort offers 250 luxurious rooms with spectacular mountain views. Food and beverage venues include fine dining in The Bistro and casual dining or cocktails in JOY Asian Cuisine, POM, The Fresh Grill Buffet, The Pizza Kitchen, Lique, LIT bar & lounge, and the12th Floor Cocktail Lounge & Wine Bar. 
 
Guests can enjoy live entertainment from concerts to boxing in the Special Events Center and relax on the Eagle Falls Golf Course, a masterpiece with unique elevations and water features that is open for public play. 

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