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Poker Shift Supervisor - Snoqualmie Casino

Job ID:

44906 | Gaming Industry Experience Required

Job Title:

Poker Shift Supervisor

Company:

Snoqualmie Casino

Location:

Snoqualmie, Washington 98065
United States

Date Posted:

Apr 27, 2017

Ending Date:

Jun 18, 2017

Type of Position:

Full Time

Category:

Casino Tables, Slots, Sports, & Online Gaming

Job Description
Snoqualmie Casino is looking for team members that are passionate about guest service, and demand excellence.

Sound like a challenge you’re capable of? If you love taking care of people, know how to keep things fun, yet professional, and can deliver an experience that’s Above it All! Then we want you on our team!


THE EXCEPTIONAL ENTERTAINMENT EXPERIENCE

We’re building a legacy at Snoqualmie Casino by providing our guests an Exceptional Entertainment Experience. Team Members at every level have made the commitment to deliver on this promise every chance they can. The guest service practices that support this promise are:
  • We appreciate that our guests have selected Snoqualmie Casino as their choice for entertainment.
  • Support other team members – help them be successful in their jobs.
  • Understand that when we’re on the floor we’re on stage.
  • We deliver our promise to every guest on every visit.

 

PURPOSE

To ensure the integrity of the games assigned and enforce all Poker policies and procedures.

To promote positive team member and guest relations.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Enforce regulatory, departmental, and company policies and procedures
  • Keep current all company and departmental software applications
  • Accountable for all departmental tasks within a specific time frame
  • Provide leadership and direct the Poker staff within a certain time frame
  • Work in direct cooperation with gaming regulators, surveillance, security, accounting and other departments as needed
  • Ensure compliance with Title 31 and the Bank Secrecy Act
  • Monitor and evaluate the Poker staff regularly to meet performance standards
  • Enthusiastically support, actively promote and demonstrate superior customer service in accordance with departmental / company standards and programs
  • Ensure game integrity, protect company assets, and assist guests in understanding the rules
  • Monitor staffing levels and schedule (planning, assigning and directing work) to meet business needs.
  • Utilize the chain of command to report information that may affect company goals
  • Reward and discipline the Poker staff as needed
  • Monitor and ensure accurate guest ratings
  • Greet and seat Poker players. Run the board, start and break games as needed.
  • Set the dealer rotation and ensure that it is run as fairly as possible.
  • Other duties as assigned
Requirements

GAMING INDUSTRY EXPERIENCE IS REQUIRED

REQUIREMENTS
Education and Experience:
  • High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
  • Six (6) months Poker dealing experience in a casino.
  • Six (6) months Poker Supervisor experience in a casino.

Snoqualmie Casino exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO).

Pre-Employment Drug Testing is required for all positions and you must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission.
Additional Information
$53,206.40 annually + benefits

All applicants must be able to demonstrate their US work authorization during the employment verification process.  

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Company Information
All candidates must complete the Employer Online Application to be considered.

Snoqualmie Casino
37500 SE North Bend Way
Snoqualmie, WA 98065
Phone: 425-888-1234
Website:
www.snocasino.com/careers 

Snoqualmie Casino 
is Seattle’s closest full-service casino, located just 30 minutes from downtown. Nestled in a spectacular Northwest setting, Snoqualmie Casino combines breathtaking views in a sophisticated gaming setting complete with 54 classic table games – including Blackjack, Roulette and Baccarat – 1,700 state-of-the-art slot machines and a 5-table poker room.

Snoqualmie Casino also serves up high quality amenities such as a cigar lounge, popular concert venue featuring all-star acts and diverse dining in five restaurants.

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