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Field Service Technician - Interblock USA L.C.

Job ID:


Job Title:

Field Service Technician


Interblock USA L.C.


Las Vegas, Nevada 89119
United States

Date Posted:

Mar 30, 2017

Ending Date:

Apr 29, 2017

Type of Position:

Full Time


Information Technology

Job Description
Interblock is the fastest growing company in the gaming industry and we are hiring now!

We offer fantastic benefits and a company vehicle. You offer the work ethic, clean driving record and ability to get licensed by various regulatory agencies.

People with IT backgrounds usually excel in the field service technician position.

  • Connects and powers up product
  • Sets the product per preset game/product specified settings
  • Carry out activities related to installation, preparation, removal, conversion, service, maintenance and upgrading of gaming systems and equipment in the field
  • Perform all prep tests including assurance hardware, firmware and system interfaces are accurate and functional
  • Respond to customer issues, relaying to senior technician when needed
  • Document repair, preventative maintenance , machine prep, standard power analysis and pre-site work
  • Identify and coordinate ordering of parts when needed
  • Follow documentation, policies and procedures and perform tasks without supervision
  • Troubleshoot while tracking and reporting issues to management
  • Educate customers on basic game functionality
  • Maintain a positive image of Interblock with co-workers and Interblock’s customers
  • Work in a team oriented environment
  • Adapt to various jurisdictions and interface with compliance officers
  • Travel to customer sites as required
  • Perform other duties assigned by management team
Required Skills Knowledge, Skills and Abilities:
  • Operating Systems – Windows XP, 7, 8, 10
  • Networking Protocols / Theory
  • The position requires lifting of up to 50 lb. on a frequent basis, kneeling, crouching and standing.
  • Clear driving record
  • Must be able to travel
  • Must be able to pass all background tests and drug testing
Additional Information
$20 to $25 per hour

Medical, Dental, Vision Insurance and 401(k)

All applicants must be able to demonstrate their US work authorization during the employment verification process.  

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Company Information
Interblock USA L.C.
Las Vegas, NV 89119

Interblock is a worldwide recognized producer of multiplayer gaming machines: roulette, blackjack, sic bo, craps, keno, bingo and video games. Electromechanical and electronic gaming solutions by Interblock guarantee casinos, arcades and gambling lounges worldwide superior product performance and their guests a gaming experience to be remembered!

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