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Human Resources Supervisor - Resorts World Casino New York

Job ID:


Job Title:

Human Resources Supervisor


Resorts World Casino New York


Jamaica , New York 11420
United States

Date Posted:

Mar 06, 2017

Ending Date:

Aug 30, 2017

Type of Position:

Full Time


Human Resources

Job Description
Job Description
Responsible for overseeing the employee relations, training and recruiting efforts within the company.  Monitors all hiring and recruiting processes for compliance with all local, state, and federal laws along with New York Gaming Commission, Union and company policies and standards. Oversees all screening, referral and placement of eligible applicants. Networks with local and regional organizations for candidate referrals. Oversees the licensing process on new hires, re-hires, and renewals to ensure proper execution and compliance.  Acts as a liaison with Federal and State employment and service agencies.  Organizes, develops and implements training programs. Provides guidance to all staff within departments and partners to develop comprehensive programs specific to their areas of expertise.  Manage the administrative department workload. In conjunction with Human Resources Manager, seeks opportunities to resolve non-grievance and grievance based issues on adhering to company policies and procedures. Effectively communicates employee policies and procedures. Ensuring employees have a secure and objective area to address their concerns. Handles sensitive issues with employees with respect, diplomacy, and confidentiality including responding appropriately and effectively. Works with Vice President of Human Resources on employee recognition programs and events to promote overall work moral.

Essential Duties
Consults on employee relations cases including but not limited to union grievances, request for information from unions or legal cases. Responsible for supervising the hiring and licensing process.  Supervise and provide direction to the Representatives, Coordinators and Generalists in Human Resources. Attends periodic meetings and training sessions. Participates in local Human Resources associations. Communicates employment-related information.  Ensures compliance with Federal and State posting requirements. Ensures proper requisitioning and follow-up paper work in compliance.  Maintains on-going inventory on all items and alerts appropriate personnel of shortages.  Complies with all company policies, procedures, internal controls and government regulations. 
Job Requirements
Physical and Mental
Ability to stand, stoop, bend, lift, reach, sit and walk.  Ability to lift at least 25 lbs.  Ability to communicate effectively in English, both orally and in writing.  Ability to add, subtract, multiply a divide with or without a calculator. Ability to sit at a desk for extended periods of time.  Ability to walk the property to observe and be available to employees.  Ability to work long hours frequently.  Ability to formulate and communicate ideas.  Ability to think analytically, logically and to make independent decisions
Work/Educational Experience
Must have a Bachelor’s degree or at least three (3) years related experience.  Must have excellent PC skills.  Must be knowledgeable in all state and federal laws and regulations pertaining to labor and the hiring process.  Significant experience in candidate recruiting, Strong analytical, written and oral communication skills. Mathematical aptitude required. Must be congenial, persuasive and a team player.  Minimum 18 years old and have the ability to obtain appropriate license pursuant to NY State Lottery regulations.
Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.  

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Company Information
Resorts World Casino New York City
110-00 Rockaway Blvd
Jamaica, NY 11420
Hours of Operation: Daily from 10:00 AM – 6:00 AM EST

Resorts World Casino New York City provides guests with world-class gaming, exquisite dining and unique entertainment experiences. Located in Queens, NY, we have over 5,000 slot machines and electronic table games. The casino operates daily from 8am - 4am. In addition to our expansive gaming facilities, guests can enjoy fine dining at RW Prime Steakhouse and Wine Bar. 
With the largest HDTV in Queens, our 16’ x 28’ screen at the center of Bar360 displays the night’s top sporting events, and free live entertainment. On our third floor Central Park Casino level, big-ticketed events happen live in the 70,000-square-foot event space.
With properties across the globe, the Genting Group (parent company of Resorts World Casino New York City) is the international leader of gaming, entertainment and tourism. 

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