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Host / Hostess / Cashier - Buffet - Tioga Downs Casino & Resort

Job ID:


Job Title:

Host / Hostess / Cashier - Buffet


Tioga Downs Casino & Resort


Nichols, New York 13812
United States

Date Posted:

May 08, 2018

Ending Date:

Jun 08, 2018

Type of Position:

Part Time


Food and Beverage

Job Description

The Host/Hostess/Cashier is responsible for providing Guests with a delightful dining experience from the initial reception until the final good-bye in accordance with the Company’s high standards of Guest Service 

  • Provide excellent guest service to both internal and external guests.
  • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
  • Responsible for receiving payment from food and beverage Guests in a prompt and courteous manner.
  • Accurately input and account for all revenue associated with the service or sale of food and beverage product in the Micros computer register.
  • Responsible for adhering to established cash control policies and procedures of the Company.
  • Responsible for initial cordial reception to the Guests upon arrival and/or the prompt courteous escort to a dining table.
  • Verifies reservations, if required, before seating Guests.
  • May initially handle guest complaints and notify Supervisor to resolve them quickly and courteously.
  • Assists in maintaining standards of health, safety, and sanitation.
  • Participates as a team member with, Food Servers, Bus Persons, Cooks, Supervisors and any pertinent Company Associates in producing a smoothly and efficiently run operation that meets the highest standards of Guest Service.
  • All other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • High School Diploma or GED required.
  • Previous cashier experience preferred.
  • Ability to quickly and accurately input guest selections into the Micros computer.

Ability to read and comprehend simple instructions, short correspondence, and memos.


  • Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. 
  • Ability to perform these operations using units of American money.


  • The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the Associate is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear.
  • The Associate must frequently lift and/or move up to 5 pounds. 
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


  • The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually moderate.
Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.  

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Company Information

Tioga Downs Casino Resort
2384 West River Rd.
Nichols NY, 13812 

Tioga Downs Casino Resort is located at the gateway to Finger Lakes Wine Country in New York. With 950 slot machines, 32 table games, including the World Series of Poker sanctioned Poker Room, it’s a gambler’s retreat.

Add in the best barbecue from around the country at Virgil’s Real Barbecue, fresh food at the County Fair Buffet grown in our garden and on local farms, headline concerts, live music from the best regional bands on the weekends and live racing all summer long and Tioga Downs is a sure bet for fun.

The property features a 161-room hotel, spa, P.J. Clarke’s Restaurant, swimming pools, a water slide and 33,000 square feet of meeting and convention space.

Tioga Downs Casino is the most inviting, entertaining and rewarding experience that the region has to offer. With the excitement of harness racing and the thrills of casino gaming in a friendly and casual atmosphere, this destination is rivaled by none.

Equal Opportunity Affirmative Action Employer
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