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Houseperson - Resorts World Catskills

Job ID:


Job Title:


Company Name:

Resorts World Catskills


Monticello, New York 12701
United States

Date Posted:

May 19, 2021

Ending Date:

Nov 19, 2021

Type of Position:

Full Time


Hotel Operations

Job Description

Position Overview:

The Houseperson is responsible for maintaining guestrooms, back of the house working areas and hotel premises in an attractive, clean and orderly manner.

Essential Functions:

  • Upholds and complies with 5-star standards at all times.
  • Cleans and maintains guest rooms and public spaces.
  • Vacuums and sweeps carpets and mop floors.
  • Cleans offices, staircases, locker rooms and outlets.
  • Provides assistance and support to room attendants and floor managers.
  • Cleans carpets and upholstered furniture.
  • Performs general cleaning of areas by washing walls, ceilings, moving and arranging furniture, cleaning windows glass tops, dusting polishing different surfaces, flipping mattresses etc.
  • Strips rooms upon request.
  • Receives deliveries and stocks supplies in closets and storage areas.
  • Organizes storage areas.
  • Moves banquet furniture and arranges meeting spaces as needed.
  • Operates housekeeping equipment such as: Shampoo machines, pressure washers, wet vacuums, snow blower, etc.
  • Removes trash to the garbage room and loading area.
  • Sorts, collects and redelivers linen to the floors.
  • Performs guest supply, cleaning supply, and linen inventory.
  • Delivers and retrieves items to guest rooms and other departments of the hotel.
  • Maintains flowers of the property as needed.
  • Greet guests by name, provide direction and ensure guest satisfaction at all times.
  • Performs other tasks as assigned.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information

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Resorts World Catskills
888 Resorts World Drive
Monticello, NY 12701
Ph: 1-833-586-9358

Located in the heart of New York’s Catskill region, Resorts World Catskills (RWC) Casino Resort offers guests unmatched experiences in excitement, entertainment, and luxury. The integrated casino resort includes an 18-story all-suite hotel, and a casino featuring 100,000 square feet of gaming action including 150 live Las-Vegas style table games, 1,600 state-of-the art slot machines, a poker room, private gaming salons and a 100-seat sportsbook lounge.

The casino resort also offers 10 varied bar and restaurant experiences, which includes an Italian steakhouse created by celebrity chef Scott Conant, and year-round live entertainment at the 2,500-seat RW Epicenter, casino bars and lounges.

The luxurious hotel located within Resorts World Catskills is comprised of 332 suites, the Crystal Life Spa, two indoor pools, and two fitness centers. The integrated casino resort also includes additional stay and play destinations on its campus, including The Alder, an adjacent 101-room lifestyle hotel featuring the first Topgolf Swing Suites in New York State, and Dos Gatos, a cantina-style Mexican eatery and the recently opened Kartrite Resort and Indoor Waterpark, and will be expanded to include a Rees Jones redesigned golf course.