Steakhouse Restaurant Manager - Agua Caliente Casino Resort Spa & Spa Resort Casino
Steakhouse Restaurant Manager
Agua Caliente Casino Resort Spa & Spa Resort Casino
Rancho Mirage, California 92270
Nov 11, 2017
Jan 09, 2018
Type of Position:
Food and Beverage
JOB DESCRIPTION SUMMARY
Overall responsibility for managing the operation of a restaurant including customer satisfaction, the development and growth of team members, sales and profits. Manages the restaurant in accordance with established company standards, policies and procedures. Optimizes profits by controlling food, beverage and labor costs. Increases sales by ensuring guest satisfaction and prompt problem resolution. Staffs, trains and develops team members through orientations, ongoing feedback, establishment of performance expectations and by conducting performance reviews.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)
• Makes self highly visible in the restaurant during peak meal periods.
• Handles all guest requests, concerns or disputes in a hands-on and professional manner.
• Supervision of all staff including: selection, training, performance reviews, counseling and discipline.
• Schedule staffing levels to insure adequate coverage.
• Review business volume to enhance revenue while maintaining and/or reducing costs.
• Analysis and preparation of reports, forecasts and budgets.
• May be assigned to supervise all food and beverage areas, at the direction of the Director of Food and
Beverage or above.
• F&B supervisor
• Restaurant team members
GAMING EXPERIENCE NOT REQUIRED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
EDUCATION and/or EXPERIENCE
Associates college degree or higher preferred or 10 years experience in restaurant management with a High School diploma or GED. Five years minimum restaurant management experience as a manager or general manager of a full service restaurant. Possess a Riverside County Department of Environmental Health Food Handlers Certificate. Leadership ability, good public relations skills; understands and complies with all company and departmental rules and regulations. Ability to organize/prioritize, meet deadlines, work with minimal supervision and multiple interruptions, exercise judgment and adapt instructions/directions from one assignment to another. Communicate effectively both verbally and in writing, in English, to provide clear direction, instruction and guidance to staff. Mathematical skills necessary to analyze reports, prepare forecasts and budgets.
WORKING CONDITIONS/PHYSICAL DEMANDS
To perform this job successfully, the individual must me able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Also may be subjected to a smoke filled environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.
To be considered for this position you
must complete the
Employer Online Application via the company website.
Agua Caliente Casino Resort Spa • Spa Resort Casino Hotel
Rancho Mirage • Palm Springs
HotWaterCasino.com • SpaResortCasino.com
Agua Caliente Casino Resort Spa, a four-diamond resort in Rancho Mirage, and Spa Resort Casino in downtown Palm Springs offer the hottest slots, a variety of table games, and high-limit gaming, plus fine dining, shopping, relaxing spas and luxurious hotel rooms, all in a gorgeous resort setting.
Agua Caliente Casino Resort Spa in Rancho Mirage, California has been repeatedly voted "Best Casino" in reader's polls. It’s home to more than a thousand slots, a variety of table games, and a wildly popular 18-table non-smoking Poker room. The casino offers exciting lounge entertainment plus award-winning dining, adjacent to its luxury resort hotel. Guests can stay in style in 340 deluxe rooms and suites; enjoy a relaxing spa, pool and cabana complex, as well as a state-of-the-art conference center. The Show, a 2,000 seat entertainment venue completes this world-class destination.
Spa Resort Casino is located in the heart of downtown Palm Springs, California. The resort’s boutique hotel offers 229 newly remodeled guest rooms, and the world-famous Spa which offers natural hot mineral springs. Spa Resort Casino also offers the best in gaming with slots, table games and a private high-limit gaming room. The property features fine dining, live entertainment and dancing, all just steps away from the downtown shops and restaurants that make Palm Springs one of the America’s most adored resorts.
Both resorts are owned and operated by the Agua Caliente Band of Cahuilla Indians, which also owns the world-famous Indian Canyons and Tahquitz Canyon hiking trails, and Indian Canyons Golf Resort.