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Player Development Host - Fantasy Springs Resort Casino

Job ID:


Job Title:

Player Development Host

Company Name:

Fantasy Springs Resort Casino


Indio, California 92203
United States

Date Posted:

Oct 10, 2018

Ending Date:

Nov 08, 2018

Type of Position:

Full Time



Job Description

Develop and maintain superior relationships with guests by equal utilization of professionalism and personality.  Seek new and targeted players to inform them of the benefits of all player development programs.  Prepare, coordinate, host/administer all complementary and guest events.  Track and monitor guest feedback and participation on an on-going basis to determine program effectiveness.  Maintain high levels of guest service, professionalism, confidentiality, and discretion in all communication to and about guests.



  • Use computer database to identify target players.
  • Speak with players in person or on telephone to market promotions and events.
  • Walk through casino to identify registered players and prospective players.
  • Develop, maintain, and analyze database for opportunities and productivity.
  • Approve and monitor comp issuance based on player performance.
  • Attend player events, interact with invited players, and provide guest service in a professional and courteous manner.
  • This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company




Must be 21 years of age or older.

  • High School Diploma or GED/equivalent.
  • Excellent communication skills and friendly, outgoing personality required. 
  • Must be a proven self-starter, flexible, versatile and responsible. 
  • Must be able to work all schedules, all days and all shifts. Complete flexibility is required. 
  • Prior customer service and sales experience preferred.
  • One or more years related experience and/or training, or equivalent combination of education and experience.



The noise level in the work environment is usually moderate.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information
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Fantasy Springs Resort Casino
Cabazon Band of Mission Indians

84-245 Indio Springs Parkway
Indio, CA 92203-3499
Fax: (760) 238-5621
Web Site:

Fantasy Springs Resort Casino is located on the reservation of the Cabazon Band of Mission Indians in southern California near the city of Indio, 22 miles east of Palm Springs and approximately 130 miles northeast of Los Angeles.
Fantasy Springs Resort Casino offers 2,000 slot and video poker machines, Bingo and 40 table games, which include Blackjack, Mini-Baccarat, California Craps, Jackpot Pai Gow, and Spanish 21.
The Resort offers 250 luxurious rooms with spectacular mountain views. Food and beverage venues include fine dining in The Bistro and casual dining or cocktails in JOY Asian Cuisine, POM, The Fresh Grill Buffet, The Pizza Kitchen, Lique , LIT bar & lounge, and the12th Floor Cocktail Lounge & Wine Bar. 
Guests can enjoy live entertainment from concerts to boxing in the Special Events Center and relax on the Eagle Falls Golf Course, a masterpiece with unique elevations and water features that is open for public play.