Jobs at Isleta Resort & Casino

• Assistant Restaurant Manager (Food & Beverage)

  Responsible for monitoring, overseeing, and administering the day-to-day Restaurant and Banquets operations while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests. Ensures department is properly staffed and motivated to exceed the Isleta Resort and Casino’s goals and objectives. Ensures employee and guest compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Isleta Resort and Casino regulations, while maintaining and enforcing the Isleta Resort and Casino’s rules of play.

• Bartender (Bartender/Mixologist)

   Responsible for mixing and serving alcoholic and non-alcoholic beverages to guests 21 years of age or older. Responsible for maintaining a clean and attractive beverage service area. Must be able to handle all guest requests.

• Off Site Attendant (Food Service)

  Position Summary: Responsible for counter service and cooking at our Off-site snack bars, maintains the overall cleanliness of each food and beverage operation.

• Cook (Chefs/Kitchen)

  Isleta Resort & Casino is a premier destination offering a unique blend of elegance, modern amenities, and cultural richness. We are known for our diverse food outlets, including Embers, Tiwa, Daubers, Triple Sevens, Panda Express, Chili Ristra, Fat Burger, and our Banquet services. We invite you to join our dynamic culinary team and contribute to providing an exceptional dining experience for our guests.

• Food Attendant (Beverage) (Food & Beverage)

  Responsible for the setup, operation, and closing of all front and back of the house snack bar areas, including food preparation, food service and dining areas. Must be able to handle all guest requests.

• Food Attendant (Food & Beverage)

  Responsible for the setup, operation, and closing of all front of the house snack bar areas, including food preparation, food service and dining areas.  Must be able to handle all guest requests.

• Supervisor F & B (Food & Beverage)

  The primary responsibility is for efficient and proper operations of various food outlets including, but not limited Deli, Bingo, Fun Connection, Palace West, Employee Dining Room and Stewarding Operations. Exhibit knowledge of product lines, prices and full awareness of safety, Sanitary laws and regulations. Provides efficient and smooth customer service according to the standards required by the Isleta Resort and Casino. While promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.

• Sous Chef (Chefs/Kitchen)

  Directly supports the Restaurant Chef and/or Executive Chef. Responsible for the preparation of all food products for the Isleta Resort and Casino venues while ensuring all specifications and standards are satisfied. Directs, coordinates, and oversees the day-to-day Culinary and Stewarding Department’s operations, personnel, customer service, fiscal management, and administration while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests. Actively exercises managerial responsibility for all department internal controls and regulatory requirements. Ensures employee compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Resort and Casino regulations.

• Restaurant Manager - Embers (Food & Beverage)

  Responsible for efficient and proper operation of various food outlets including, but not limited to Triple Sevens, Deli, Banquets, Bingo Snack Bars, Tiwa, Embers, Floor Beverage Service, etc. Exhibits knowledge of product lines and prices and full awareness of safety and food sanitation laws and regulations. Provides efficient and smooth customer service according to the standards required by the Isleta Resort and Casino.

• Restaurant Manager - Panda Express (Food Service)

  Responsible for efficient and proper operation of various food outlets including, but not limited to Triple Sevens, Deli, Banquets, Bingo Snack Bars, Tiwa, Embers, Floor Beverage Service, etc. Exhibits knowledge of product lines and prices and full awareness of safety and food sanitation laws and regulations. Provides efficient and smooth customer service according to the standards required by the Isleta Resort and Casino.

• Heavy Duty Cleanier (Housekeeping)

  This position is responsible for the heavy-duty cleaning of the Isleta Resort and Casino.  These duties include floor stripping/refinishing, carpet cleaning, and extraction; this also includes the Spa areas.  Heavy Duty Technicians are responsible for areas that may not necessarily be maintained by the Custodial Porters.  This responsibility is extended primarily to the exterior perimeter of the building extending 10’ to 20’ out and including the compactor area.  All other exterior grounds and surrounding areas of the Isleta Resort and Casino are the responsibility of the Facilities Maintenance Department. Promotes and exhibits World Class Guest Service to all Isleta Resort and Casino employees and guests.

• Custodian (Housekeeping)

  Position Summary: Responsible for performing custodial and other miscellaneous duties to ensure the Isleta Resort and Casino’s buildings and facilities are maintained in a healthy, safe, and sanitary mannerwhile promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and  guests.

• Steward (Chefs/Kitchen)

  AGE REQUIREMENT:  16 years or olderPosition SummaryResponsible for preforming dishwashing, industrial pot washing services and cleaning while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests. Isleta Resort and Casino Guest Service AgreementAll Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.Essential Functions and Responsibilities: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. •    Performs dishwashing and pot washing duties.•    Kitchen and restaurant cleaning responsibilities•    Performs other kitchen duties, as required. •    Reports any violation of policy to the Chief Steward. •    Ensures dishes/pots are properly stacked and meet all the Isleta Resort and Casino’s standards of presentation and quality. •    Ensures safety and sanitation laws are strictly adhered to and reports any health related problems immediately to the Chief Steward. Promotes and ensures an open and welcoming atmosphere that promotes skill enhancement. •    Greets internal and external guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations through prompt, courteous, and efficient service. •    Gives basic instruction and information on all promotions and special events, as requested. •    Occasionally performs other duties as assigned. •    Trains others in all Stewarding related duties•    Maintains the standards for guest service as established for the company and for the Stewarding position. Accountability and Supervision•    NoneEducation and Experience•    High School Diploma and/or General Educational Degree (GED) equivalent, preferred.•    Three (3) months industrial dishwashing experience, preferred. Knowledge, Skills, and Abilities•    Must be able to take direction and feedback well.•    Must be able to accurately and successfully perform several tasks and meet deadlines under high levels of stress and with minimal supervision.•    Must possess strong organizational and time management skills.  •    Must possess a highly developed sense of customer service and interpersonal skills including high integrity and respect for individuals.•    Must possess and exhibit a positive attitude towards internal and external guests at all times.•    Must possess a strong commitment to the organizational goals and objectives while showing the utmost discretion and loyalty to the organization when dealing with confidential information and data. •    Must be able to work a flexible and varying schedule to include evenings, weekends, and holidays.•    Must be able to understand and execute oral and written instructions in English. •    Must be able to read and understand MSDS (Material Safety Data Sheets) as required by OSHA.

• Room Inspector (Housekeeping)

  Responsible for assisting Hotel-Housekeeping Management in conducting daily visual cleanliness and sanitation inspections on all turning hotel rooms prior to being released for sale. Promotes and exhibits World Class Guest Service to all the Isleta Resort and Casino employees and guests.   

• Hvac Tech Ii (Engineering/Maintenance)

  The objective of this position is to inspire and promote continuing education and on the job training. Responsible for performing basic repair and preventative maintenance for all HVAC equipment at company owned buildings in accordance with applicable codes and safety regulations, under close to moderate supervision. Must have previous training and work history in an HVAC discipline with a mechanical maintenance background. Equipment includes, but is not limited to air handlers, package units, chillers, cooling towers, boilers, compressors, pumps, refrigeration and freezer units. Knowledge of Tracer Summit System (TRANE) and/or other energy management systems would be helpful. Must have a willingness to learn, be trained and receive instruction based on company specific requirements.  All while promoting and exhibiting World Class Guest Service to Isleta Resort and Casino guests.

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