The Food and Beverage Supervisor is responsible for effective use of all assigned restaurant and/or beverage personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. Ensures that guest’s service needs in the restaurant and beverage areas are identified and implements programs designed to ensure proper guest service. Provides leadership and direction for assigned employees in the restaurant/beverage areas and supports all Casino initiatives throughout the property.
Front Services Runners play a vital role in making guests feel welcome and important by ensuring that their cars are parked and retrieved with friendly, courteous and expedient service. Runners are also responsible for handling the guest’s luggage, ensuring that guests are comfortable and satisfied in their room upon arrival.
The focus of a Security Officer I is to approach and check identification of any person seeking to enter a Wind Creek Hospitality facility who appears to be under the age of 30 years. The Security Officer I walks the gaming floor and other areas on property. May transport guests in company vehicles. The Security Officer I is responsible for the security and safety of guests, team members and visitors. The Security Officer I is also responsible for the security and safeguarding of the casino’s property and assets. When posted at doors, acts as “first point of contact” with guests, greeting them as they enter the casino. This position involves a high level of guest contact and customer service.
The primary role of this position is as a Security Officer. The Security/EMT Officer is responsible for the safety of the guests, employees and visitors, and the security and control of the casino’s property and its assets. The Officer will also provide EMT support for any medical emergencies that may occur and provide initial response for all medical incidents.
The Bartender shall mix and serve alcoholic and nonalcoholic drinks to customers seated at Gaming Machines or bar areas throughout the gaming facilities
The Hotel Housekeeping Room Attendant play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.
The Steakhouse Back Waiter is responsible for clearing and re-setting tables. The Steakhouse Back Waiter also stocks side stations and assists with the service of food to guests.
The Hotel House Attendant performs an array of tasks that make guests feel welcome and important, most notably by maintaining clean corridors, delivering guest request items and restocking supplies/equipment.
The Prep Cook is responsible for the timely preparation of all cold prep items including but not limited to: salad and sandwich dressings, dipping sauces, marinations, canapés, hors d’oeuvres, buffet displays and knowledge of banquets salad and dessert presentation. Assembles food onto plates according to written specifications, adhering to quality standards. Exercises proper handling of food items and maintain an organized work area including all refrigeration and storage areas.