Jobs at Wind Creek Hospitality

• Banquet House Attendant (Catering/Banquet)

  The Banquet House Attendant is responsible for the physical set-up and turnovers of all banquet events. They will follow specific Banquet Event Orders to ensure accuracy for the set-up. The Banquet House Attendant will maintain the cleanliness and eye appeal of the banquet space. They will assist in maintaining the AAA Four Diamond Standards. The Banquet House Attendant will always conduct their selves in a manner which supports the guiding principles of our expectation guide.  They are responsible for the execution of the directives formulated by the Banquet Manager to achieve maximum operating results and obtain guest satisfaction.

• Prep Cook - Steakhouse (Chefs/Kitchen)

  The Prep Cook is responsible for the timely preparation of food items according to recipes and quality standards.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards when required. Exercises proper handling of food items and maintain an organized work area including all refrigeration and storage areas.

• Spa Attendant (Female Amenities) (Spa)

  The Spa Attendant is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the female side of the spa.

• Room Attendant (Housekeeping)

  The Hotel Housekeeping Room Attendant play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.

• Spa Manager (Spa)

  The Spa Manager is responsible for the overall coordination and execution of spa activities in accordance with the Wind Creek Hospitality Purpose, Values, and Expectations Guide.  The Spa Manager supervises and assures delivery of an exceptional spa experience to guests. The Spa Manager inspires staff to deliver five-diamond guest service at all times.  The Spa Manager provides sincere service to guests and co-workers through actions that display self-confidence, grace and courtesy. The Spa Manager is responsible for assuring that departmental objectives are attained.

• Security Dispatcher (Security)

  The Security Dispatcher is responsible for communication between the casino and security officers. The dispatcher is essentially the “go-to person” for the entire facility, communication hub, help desk and general receptionist for back-of-the-house. Contact comes via radio, telephone, window access and walk-in. This position involves a high level of guest contact and customer service.

• Surveillance Agent I (Surveillance)

  The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.

• F&B Attendant - Food Bazaar (Food & Beverage)

  The F&B Attendant is responsible for providing friendly and efficient service of food and beverage items to all guests. The F&B Attendants for the Food Bazaar are also responsible for clearing and re-setting tables.

• Massage Therapist (Spa)

  The Massage Therapist performs professional body massage and treatments. Must possess a thorough knowledge of the body, have excellent massage techniques, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.  

• EMT Officer (Security)

  The primary role of this position is as a Security Officer. The Security/EMT Officer is responsible for the safety of the guests, employees and visitors, and the security and control of the casino’s property and its assets. The Officer will also provide EMT support for any medical emergencies that may occur and provide initial response for all medical incidents.

• EDR Line Cook (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

• Teleservices Agent (Guest Services)

  Job Overview: 2:30pm-11:00pm &4:30pm-1am (Shift subject to change based on business needs) THIS POSITION IS NOT REMOTE, reports to Montgomery, Al.

• F&B Supervisor (Food & Beverage)

  The Food and Beverage Supervisor is responsible for effective use of all assigned restaurant and/or beverage personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. Ensures that guest’s service needs in the restaurant and beverage areas are identified and implements programs designed to ensure proper guest service.  Provides leadership and direction for assigned employees in the restaurant/beverage areas and supports all Casino initiatives throughout the property.

• Attendant - EDR (Chefs/Kitchen)

  The Attendant provides excellent service by taking and serving food and beverage orders to customers. The Attendant processes food and beverage transactions using cash, comps, coupons, and credit cards.

• Grounds Tech I (Engineering/Maintenance)

  The Grounds Technician I performs routine and extensive preventative maintenance and repair procedures as directed on grounds, turf grass, pavements, walkways, amphitheater, ponds, swimming pools and fountains. This is an entry level position.

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