Under general supervision of the Sous Chef, maintains an efficient food operation by preparing, prepping hot and cold food items in accordance with production requirements, recipes and established safety policies and procedures.
Under general supervision of the Property Hotel Managers, with technical direction from the Director of Hotel Operations, provides direction and leadership in the management, control, and operations of the Hotel. Responsible for the pre-opening and management of the hotel operations, and staff to ensure efficient and profitable operation. When needed will assist all/any Osage Hotel properties as dictated by Director of Hotel Operations.
Under the supervision of IT Infrastructure Manager, responsible for theimplementation and operations of IT network technology infrastructures which includes data center, network and server services, telephony, service monitoring, servers, and related software. This position is operationally responsible for ensuring the availability, integrity, and security for IT systems and IT infrastructure.
Under direct supervision of the Front Desk Supervisor, welcomes and serves guests in a courteous, efficient and friendly manner. Completes check in and check out for guests. Maintains guest confidentiality of all information.
The Executive Housekeeper serves as the primary floor leader and supervisor for the Housekeeping Department. This position is responsible for overseeing the daily operations of room attendants and laundry staff to ensure the highest standards of cleanliness, guest satisfaction, and operational excellence throughout the casino resort. The ideal candidate leads by example, coordinates daily assignments, conducts inspections, resolves operational issues, and supports the Housekeeping Manager in achieving departmental goals.
Protects company assets and provides a safe environment for employees and guests. Supervises shift operations as assigned by the reporting senior including, but not limited to: providing leadership to assigned staff, ensuring effective internal and external communications, exercising appropriate judgment and decision-making skills, and ensuring that all departmental and staff activities are monitored and performed as efficiently and effectively as possible.
The Regional Hotel & Revenue Manager is responsible for overseeing the operational, financial, and guest service performance of multiple hotel properties for Osage Casinos. This position provides strategic leadership to property hotel management teams, ensuring the delivery of exceptional hospitality experiences, achievement of revenue and profitability goals, compliance with company and regulatory standards, and the development of high-performing teams. The Regional Hotel Manager drives operational excellence, supports business growth initiatives, and ensures consistency in service, quality, and brand standards across all properties.
This position is responsible for taking orders and serving alcoholic and/or non-alcoholic beverages. Responsible for providing friendly and professional service to every guest encountered.
Responsible for supporting and executing all activities of the Title31 /BSA/AML compliance program, including regulatory requirements under the Bank Secrecy Act, Office of the Foreign Assets Control (OFAC), and the USA Patriot Act. This role supports ongoing monitoring, reporting, investigations, and compliance efforts to ensure effective and efficient operation of the AML compliance program, and Title 31 compliance program.
Provides 2nd level support for service requests reported to the Service Desk. Responsibilities include assessment, triage, research, and resolution of service requests regarding the use of application software products and/or infrastructure components. Support includes installation and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve problems. The position’s responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment.
Deal the games currently being dealt at Osage Casinos, such as Blackjack, Roulette, Pai Gow Poker and Crapsand newer games as implemented. Responsible for ensuring maximum customer satisfaction by exhibiting efficiency in dealing the assigned game and displaying a friendly and outgoing personality.
Under the supervision of the Food and Beverage Supervisor, the Restaurant Host greets guests, monitor’s restaurant server table seating rotation, seats guests with menus, silverware, drinks and special seating accommodations. The host is responsible for understanding and promoting monthly Casino promotions and daily restaurant specials to ensure that all guests have an enjoyable experience.
Responsible for retrieval of currency boxes and table game drop boxes, emptying drop boxes once they are delivered to the count room and ensuring accuracy of daily count operations.
Under direct supervision of the EVS Supervisor, the EVS Attendant is responsible for cleanliness of all property public areas both inside and outside the casino. Responsibilities include vacuuming, mopping, window washing, restroom cleaning, trash removal, office cleaning, back of house area cleaning, exterior cleaning of electronic games, re-stocking supply shelves, and completes other duties as assigned.