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Transportation Services Assistant Manager

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Description

Are you looking to elevate your leadership skills? Come join our premier casino resort and entertainment destination as an Assistant Transportation Manager ensuring all guests have a memorable experience. Enjoy weekly pay, on-site clinics, and health benefits.

Job Overview: Assists manager in overseeing the daily activities of valet and shuttle bus operations to ensure the highest quality of guest service, in accordance with department and company policies and procedures. Ensures that vehicles are parked and returned to guests efficiently and without damage or theft to guest property.

Empower Your Future: The Work You’ll Lead:

  • Assigns tasks and disseminates pertinent information to supervisors.
  • Handles and resolves guest and team member concerns and complaints through proper channels.
  • Monitors valet activities to ensure that security procedures are followed.
  • Analyzes and recommends staffing levels based on business needs. Oversees scheduling.
  • Analyzes traffic conditions in valet operational areas and recommends improvements or revisions of procedures to promote effectiveness.
  • Hires and trains department team members. Conducts performance appraisals on direct reports. Reviews performance appraisals for indirect reports.
  • Prepares or reviews reports pertaining to team member performance, i.e., attendance, accidents, variances, damage, and thefts, and recommends disciplinary action. Maintains necessary documentation in personnel files.
  • Reviews and edits weekly payroll for valet and shuttle team members.
  • Occasional tasks

Required Experience:

  • Any combination of post-high school education and/or supervisory experience in transportation to equal three years.
  • Valid Class B (CDL) driver’s license and good driving record required (Or obtain within 6 months of hire)
  • Ability to drive both manual and automatic transmission vehicles.
  • Basic word processing and spreadsheet computer software skills.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Be the Experience. Be Bold. Be Mystic.

Qualifications

Licenses and Certifications
  • Required

    Class A Drivers License

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Mystic Lake Casino Hotel

2400 Mystic Lake Casino Hotel

Prior Lake, MN 55372

Casino et Hôtel
Géré par Shakopee Mdewakanton Sioux Community

Mystic Lake Casino Hotel

IT'S YOUR TIME TO SHINE

APPLY TODAY

Mystic Lake Casino located in Prior Lake, MN. Mystic Lake offers a luxurious hotel, an indoor atrium pool and seven unique restaurants, including an award-winning buffet. Mystic Lake is conveniently located 25 minutes from downtown Minneapolis, Mall of America and the airport. The 125,000 square foot casino features 4,000 slots and 100 table games.

In 2018, Mystic Lake opened Mystic Lake Center, a new event space and hotel tower. Offering state-of-the-art technology, this 70,000- square-foot venue hosts groups of all sizes for conferences, expos, weddings and other events. With 766 new and renovated modern hotel rooms, Mystic Lake is one of the largest hotels in the Twin Cities area.

We believe our team members' talent, hard work, dedication and excellent guest service are the keys to the casino's success. 

We reward our team members with a great benefits package that includes a competitive wage, shift differentials, 401(k), free uniforms (includes laundering), free beverages and discounted meals while working, discounted gas (8 cents off per gallon) at SDCS Convenience Store, and discounted Dakotah! Sport & Fitness health club membership.  In addition, full time team members are eligible for medical and dental insurance, 3 weeks paid time off your first year, discounted on-site daycare, on-site pharmacy, on-site quick clinic, and tuition reimbursement.

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