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Senior Cashier, Cage Operations

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Under the direction of the Supervisor, Training – Cage Operations, the Senior Cage Cashier is responsible for the overall smooth operation and training of the Cage and Cage Support area. This role is responsible for the training of frontline Cashiers on all Cage windows. This role is responsible for evaluating the progress of all new hires during their training period. This role is responsible for promoting growth in the fields of customer service, inter-department relations, and departmental relations for all Cashiers. Assists in ensuring all policies and procedures governed by the Gaming Commission’s Regulations (GCR’s) are implemented, enforced and adhered to. In addition, this role ensures the enterprise is in compliance with the Title-31 Bank Secrecy Act (BSA) and the Patriot Act as it pertains to Tribal Casinos. Complies with federal and state tax laws, as they pertain to tax withholding and information reporting on Forms W-2G, 1099MISC (W-9) and 1042S for patron wins and prizes paid.

Essential Duties And Responsibilities

1.    Ensures compliance with all regulatory requirements in all areas at all times.  Adheres to all audit and legal regulations/laws and practices.  Ensures San Manuel Entertainment Authority is compliant with BSA and Patriot Act as it pertains to Tribal Casinos. Maintains current knowledge of Internal Revenue Service and the State of California laws and regulations as they pertain to tax withholding and information.
2.    Inspects and monitors money, examining for counterfeit currency, coins, fraudulent identification, credit cards and monetary instruments.
3.    Identifies, prioritizes and resolves problems occurring during assigned shift and communicates important information to Cage Operations management on a timely basis. Assists in all areas of the cage when necessary.
4.    Assists with window counts; notifies shift Supervisor in event of a variance.  Participates in verifying all cash drawers for weekly and month end inventory.  Completes daily, random and special audits of cashier banks. Verifies various types of payouts.  Assists with design and preparation of instructional materials.
5.    Drives implementation and training of all policies and procedures; notifies team members of revisions to policies and procedures. Conducts new team member orientation/training for Cage Operations Line Cashiers and Support.  Evaluates capabilities and knowledge of their Trainee(s).  Completes all necessary related documentation in accordance with the established system of internal controls; processes necessary tax forms for required transactions.
6.    Performs other duties as assigned to support the efficient operation of the department.

Educational, Experience And Qualifications

  • High school diploma or GED required.

  • Minimum two (2) years of experience in high volume Cage Operations or equivalent required.

  • Minimum two (2) years of college level courses in accounting, business or equivalent preferred.

  • Required to possess comprehensive knowledge of all Policy and Procedures governed by the Gaming Commission Regulations.

Knowledge, Skills And Abilities (Ksa)

  • Proficient user of Microsoft Office Suite.

Required Licenses, Certifications And Registrations

  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

  • Select One of the Following: No Driving Responsibilities: Role does not require a driver’s license or insurance.

Physical Requirements/ Working Conditions – Environment

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

  • Primary work environment is in a climate-controlled office setting.

  • Work requires travel to attend meetings, trade shows, and conferences.

  • Incumbents may be required to work evening, weekend and holiday shifts.

  • Must be able to work in a fast-paced, high-demand environment.

  • Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.

  • Sedentary work: may involve sitting some of the time. May operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

  • Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

  • Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

  • Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.

  • Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

  • Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.

  • Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

  • The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

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Yaamava’ Resort & Casino at San Manuel

777 San Manuel Boulevard

Highland, CA 92346

Complexe Casino

Yaamava’ Resort & Casino at San Manuel

Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms. We are one of the top 10 largest casino resorts in the US.

Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.

The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resort each earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.

Our hotel features a 17-story tower with 432 guest rooms & suites. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.

Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.

At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.

Click here to see why you’ll want to work on our Team

Our benefits focus on five key areas of wellness - financial, emotional, physical, social, and occupational - because we know it takes more than a salary to thrive. The benefits under each category include everything from retirement, insurance and dental benefits to emotional wellness programs, home repair services, and much more. 

Our employees have the option to select the benefits that best support their lives and their wellness.

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