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Administrative Assistant, Hotel Housekeeping

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Under the direction of the Director, Housekeeping, the Administrative Assistant holds responsibility for performing a wide range of office support activities for the Hotel Housekeeping department leadership and supporting team members to ensure an efficient operation. Projects a professional company image through in-person and phone interaction. Conducts quality assurance inspections, clerical, reception and project-based work as directed.
Enhances the overall team’s effectiveness through the execution of a variety of essential administrative duties requiring sensitivity, initiative and independent judgment. Supports all team’s priorities while facilitating the development of relevant policies and actions. Use independent judgment and initiative in the planning, organization, and performance of confidential and time sensitive administrative assignments

Essential Duties And Responsibilities

1.    Assists department management staff with general administrative tasks such as record keeping, copying, filing, organizing, scheduling, developing documents, answering and directing phones.  Procures all trade supplies, and capital expenditures for the entire department, petty cash transactions and reimbursements. Carries out day-to-day office administrative functions; ensures that all records and files are maintained and held securely and that the confidentiality of information is upheld.
2.    Maintains all information entered into department databases, including employee contact information, corrective action, guest complaints, daily sales, variances, leaves of absence, and complimentary meal reporting.
3.    Arranges and assists in planned meetings; prepares summaries of meetings and conferences, as needed or directed.
4.    Assists with payroll responsibilities, which include entering codes, weekly review of hours worked and ensuring employees are paid correctly.
5.    Controls asset tracking, including verification and disposition of assets.
6.    Organizes and maintains executive files and other confidential records and databases through document retention systems, to prepare the department for internal and external audits.
7.    Acts as a liaison for any visitors to the Hotel Housekeeping office, contacts the party and escorts them to their location.
8.    Performs other duties as assigned to support the efficient operation of the department.

Educational, Experience And Qualifications

  • High School Diploma or GED required.

  • Minimum of two (2) years related administrative experience required.

Knowledge, Skills And Abilities (Ksa)

  • Intermediate proficiency in Microsoft Outlook, Word and Excel is required.

  • Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills is mandatory.

  • Polished and professional demeanor in person, online and via phone with exceptional verbal and written communication skills, including strong spelling and grammatical skills.

  • Demonstrated maturity and poise; ability to employ perfect discretion with privileged information.

  • Above average clerical, typing and organizational skills is required.

  • Must be detail-orientated and able to work independently.

  • Must maintain a professional appearance.

Required Licenses, Certifications And Registrations

  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

  • No Driving Responsibilities: Role does not require a driver’s license or insurance.

Physical Requirements/ Working Conditions – Environment

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

  • Primary work environment is in a climate-controlled office setting.

  • Work requires travel to attend meetings, trade shows, and conferences.

  • Incumbents may be required to work evening, weekend and holiday shifts.

  • Must be able to work in a fast-paced, high-demand environment.

  • Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.

  • Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

  • Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

  • Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

  • Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.

  • Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

  • Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.

  • Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

  • The employee may be exposed to fumes or airborne particles including secondhand smoke.

 Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

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Yaamava’ Resort & Casino at San Manuel

777 San Manuel Boulevard

Highland, CA 92346

Casino Resort

Yaamava’ Resort & Casino at San Manuel

Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms. We are one of the top 10 largest casino resorts in the US.

Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.

The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resort each earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.

Our hotel features a 17-story tower with 432 guest rooms & suites. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.

Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.

At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.

Click here to see why you’ll want to work on our Team

Our benefits focus on five key areas of wellness - financial, emotional, physical, social, and occupational - because we know it takes more than a salary to thrive. The benefits under each category include everything from retirement, insurance and dental benefits to emotional wellness programs, home repair services, and much more. 

Our employees have the option to select the benefits that best support their lives and their wellness.

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