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IT Service Manager
(Technology/IT)
At Ko-Kwel Casino Resort, great guest experiences and smooth operations depend on technology that’s reliable, secure, and supported with care. The IT Service Manager in Medford is the on-site leader who makes sure our local IT team delivers consistent, friendly, and responsive support, so team members can do their work without tech getting in the way. This role connects the day-to-day needs of the site with the broader IT organization, helping keep systems stable, compliant, and ready for what’s next.
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