Jobs at Wind Creek Hospitality

• Officer - Security (Security)

  The primary responsibility of the Officer - Security is to provide for the safety and protection of guests, team members, and company property.  Anticipates potential problems and seeks ways to prevent disruption, injuries, and prohibited conduct from occurring on company premises.  Responds to emergency situations as requested and takes appropriate steps to rectify problems and at the same time minimize hotel liability.  All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Surveillance Agent II (Surveillance)

  The Surveillance Agent II is responsible for observing, documenting, and reporting activities associated with gaming operations; adherence to regulatory requirements and procedures; and following approved surveillance department procedures.  The Surveillance Agent II will also assist members of casino management in the resolution of customer or employee related disputes. In the absence of the Surveillance Supervisor, the Surveillance Agent II will also be responsible for supervising, overseeing, administratively directing, coordinating, monitoring and implementing all activities within the Surveillance Department.

• Promotions Supervisor (Sales & Marketing)

  The Promotions Supervisor assists in the creation, development, implementation, and execution of all promotional and special events for Wind Creek. This position will also assist in the effective management, tracking, and reporting of promotional and special events and provide additional support to the management team overall.

• Main Banker (Finance/Accounting)

  The Main Banker must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately managing large currency transactions. The Main Banker must be initiative-taking, well organized and able to keep accurate records. This position reports to the Player Services Supervisor.

• Cage & Player Services Representative (Sales & Marketing)

  The Cage & Player Services Representative assists in executing property promotions to maximize the profits of the gaming facility, giving correct change, accurately counting, and recording assigned funds, verifying, and documenting personal information for all transactions conducted by the Player Services Department (Cage Cashiering, Credit, & Players Club). Player Services Representatives are responsible for performing high volume cash and non-cash transactions with guests and team members in a courteous, accurate, and prompt manner; Computes all monetary transactions, keeps accurate transactions and auditable balancing practices. The beginning and end of shifts count down and balance amounts to impress the bank. This position reports to the Player Services Supervisor.

• Security Supervisor (Security)

  The Security Supervisor supervises the team of Security Officers. The Security Supervisors are responsible for the security functions of the property to ensure a safe and secure environment for all guests and employees.

• Surveillance Agent I (Surveillance)

  The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.

• Casino Host (Asian Marketing) (Sales & Marketing)

  The primary responsibility of the Casino Host is to acquire, develop and maintain relationships with VIP customers that lead to increased revenues for the company. All duties are to be performed in accordance with departmental and WCH’s policies, practices, and procedures

• Senior Internal Auditor (Internal Audit)

  The primary responsibility of the Senior Auditor is to plan, supervise and perform assigned audits and special projects in diverse and complex operational and functional areas, working independently but under the direction of the Internal Audit Manager.  All duties are to be performed in accordance with departmental policies, practices, and procedures.

• Maintenance Tech III - HVAC Mechanic (Engineering/Maintenance)

  The Facilities Maintenance Supervisor provides supervisory level work assignments. Chiefly, acts as coach, trainer, and leader building skill levels of all on crew by example and demonstration. Frequently performs routine and extensive preventative maintenance and repair procedures on Hotel and Casino buildings, mechanical equipment and utility systems. This position is a Shift Supervisor level position.

• EVS & Grounds Manager (Engineering/Maintenance)

  The EVS Grounds Manager will oversee all aspects of environmental services (EVS) for the property. This oversight will include requirements analysis, resource acquisition, employee training and assignment, quality inspection and control, administration, planning, and budgeting

• Teleservices Agent (Guest Services)

  Job Overview: 2:30pm-11:00pm &4:30pm-1am (Shift subject to change based on business needs) THIS POSITION IS NOT REMOTE, reports to Montgomery, Al.

• Poker Dealer (Table Games)

  The primary responsibility of the Poker Dealer is to proficiently, courteously, and accurately deal the game of Poker to customers. Dealers must provide a positive unmatched guest experience through the delivery of superior guest service while maintaining a sound understanding of game play, rules, internal controls and gaming standards. They will encourage repeat business, while maintaining game integrity. All duties are to be performed in accordance with departmental and Wind Creek policies, practices, and procedures.

• Grounds Tech II (Engineering/Maintenance)

  The Grounds Technician II performs routine and extensive preventative maintenance and repair procedures as directed on grounds, turf grass, pavements, walkways, amphitheater, ponds, swimming pools and fountains.

• Main Tech II (Engineering/Maintenance)

  The Maintenance Technician II performs routine and extensive preventative maintenance and repair procedures on buildings, mechanical equipment and utility systems. This is a Journeyman level position.

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