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Officer - Security
(Security)
The primary responsibility of the Officer - Security is to provide for the safety and protection of guests, team members, and company property. Anticipates potential problems and seeks ways to prevent disruption, injuries, and prohibited conduct from occurring on company premises. Responds to emergency situations as requested and takes appropriate steps to rectify problems and at the same time minimize hotel liability. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
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EMT Officer
(Security)
The primary role of this position is as a Security Officer. The Security/EMT Officer is responsible for the safety of the guests, employees and visitors, and the security and control of the casino’s property and its assets. The Officer will also provide EMT support for any medical emergencies that may occur and provide initial response for all medical incidents.
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EDR Line Cook
(Chefs/Kitchen)
The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
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Teleservices Agent
(Guest Services)
Job Overview: 2:30pm-11:00pm &4:30pm-1am (Shift subject to change based on business needs) THIS POSITION IS NOT REMOTE, reports to Montgomery, Al.
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Player Services Representative
(Sales & Marketing)
The Player Services Representative assists in executing property promotions in order to maximize the profits of the gaming facility, giving correct change, accurately counting and recording assigned funds, verifying and documenting personal information for all transactions. Player Services Representatives are responsible for performing high volume cash and non-cash transactions with guests and team members in a courteous, accurate, and timely manner; Computes all monetary transactions, maintains accurate transactions and auditable balancing practices. The beginning and end of shifts count down and balance amounts to impress the bank.
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IT Tech II
(Technology/IT)
IT Technician II provides technical and end user training on the following Application Systems, Gaming, Point of Sale, Property Management, Financial Applications, and other installed Application Systems. Assist other IT technicians in maintaining a working knowledge of Microsoft SQL, Current Microsoft Windows OS, Microsoft Windows Server (2008 to Current OS) and Microsoft Office Professional (up to current application version).
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Teleservices Agent II
(Guest Services)
Within Wind Creek, the Teleservices Agent II is the first point of contact and sets the tone for all guest experiences. The Teleservices Agent II works in a digital omni channel environment answering multiple forms of communication including inbound and outbound calls, SMS messages, chat messages and emails for all Wind Creek properties. The Teleservices Agent II utilizes multiple systems to provide information to callers. Agents will also identify and take action for any opportunities to sell and book reservations at the Wind Creek properties. These individuals actively promote the properties and amenities on each call to leave the caller with as much information about Wind Creek Hospitality as possible. The Teleservices Agent II is also responsible for all Spa, Special Events and Host reservations. These individuals work with each property’s marketing teams to secure VIP reservations with elevated amenities as requested. The Teleservices Agent II must be able to proactively problem solve and look at alternative solutions to fulfill all guest needs.
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Food Hall Attendant
(Chefs/Kitchen)
The Attendant provides excellent service by taking and serving food and beverage orders to customers. The Attendant processes food and beverage transactions using cash, comps, coupons, and credit cards.
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Security Officer I
(Security)
The focus of a Security Officer I is to approach and check identification of any person seeking to enter a Wind Creek Hospitality facility who appears to be under the age of 30 years. The Security Officer I walks the gaming floor and other areas on property. May transport guests in company vehicles. The Security Officer I is responsible for the security and safety of guests, team members and visitors. The Security Officer I is also responsible for the security and safeguarding of the casino’s property and assets. When posted at doors, acts as “first point of contact” with guests, greeting them as they enter the casino. This position involves a high level of guest contact and customer service.
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EMT Officer
(Security)
The primary role of this position is as a Security Officer. The Security/EMT Officer is responsible for the safety of the guests, employees and visitors, and the security and control of the casino’s property and its assets. The Officer will also provide EMT support for any medical emergencies that may occur and provide initial response for all medical incidents.
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Teller
(Finance/Accounting)
The Cashier is responsible giving correct change, accurately counting and recording assigned funds, verifying and documenting personal information for all transactions. Cashiers are responsible for performing high volume cash and non-cash transactions with guests and team members in a courteous, accurate, and timely manner; compute all monetary transactions, maintains accurate transactions and auditable balancing practices. The beginning and end of shifts count down and balance amounts to the impress bank.
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Business Analyst (Property Management Systems)
(Technology/IT)
The Business Analyst of Management Systems will work as a self-starter who is capable of identifying system needs through integration with end users, create project plans based upon requirements and timelines which they have gathered, able to lead small projects from end to end, play a key role as the power user communicating between end users and strong technical developers, and is able to work across multiple initiatives simultaneously. Additionally, this individual will work extensively with field users to know and understand their business needs and anticipate technology solutions to assist in delivering sound systems solutions.
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Beverage Barback
(Food & Beverage)
The Barback shall procure and stock alcoholic and nonalcoholic products as well as other consumables related to the distribution of food and beverages to guests throughout the gaming facility.
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Pool Service Attendant
(Recreation/Entertainment)
The Pool Service Attendant is responsible for the overall guest experience at the pool including, but not limited to: greeting all guests, maintaining cleanliness, ensuring guests are comfortable, assisting guest with towel and chair needs, taking food and beverage (alcohol and non-alcohol drinks) orders, and stocking and preparing pool supplies for guests on a continuous basis. The Pool Service Attendant will provide oversight of the pool to ensure all guests are using the pool area safely, while also ensuring the guests food and beverage needs are maintained. The Pool Service Attendant is a seasonal position; once the pool season ends, the Pool Service Attendant will be given an opportunity to transfer into the Beverage Department.
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Food Hall Prep Cook
(Chefs/Kitchen)
The Prep Cook is responsible for the timely preparation of all cold prep items including but not limited to: salad and sandwich dressings, dipping sauces, marinations, canapés, hors d’oeuvres, buffet displays and knowledge of banquets salad and dessert presentation. Assembles food onto plates according to written specifications, adhering to quality standards. Exercises proper handling of food items and maintain an organized work area including all refrigeration and storage areas.
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