Jobs at Wind Creek Chicago Southland

• Table Games Dealer (Table Games)

  The primary responsibility of the Table Games Dealer is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue.

• Grounds Tech I (Engineering/Maintenance)

  The Grounds Technician I performs routine and extensive preventative maintenance and repair procedures as directed on grounds, parking garage, turf grass, shrubs, trees, and other plants, including courtyards; care and maintenance of fences, roadways, driveways, parking lots, pavements, walkways, amphitheater, ponds, fountains; and, related work to support operations to sustain Casino buildings, and infrastructure.

• Banquets Bartender (Catering/Banquet)

  The Bartender shall mix and serve alcoholic and nonalcoholic drinks to customers.

• Main Banker (Finance/Accounting)

  The Main Banker must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately managing large currency transactions. The Main Banker must be initiative-taking, well organized and able to keep accurate records. This position reports to the Player Services Supervisor.

• Cage & Player Services Representative (Finance/Accounting)

  The Cage & Player Services Representative assists in executing property promotions to maximize the profits of the gaming facility, giving correct change, accurately counting, and recording assigned funds, verifying, and documenting personal information for all transactions conducted by the Player Services Department (Cage Cashiering, Credit, & Players Club). Player Services Representatives are responsible for performing high volume cash and non-cash transactions with guests and team members in a courteous, accurate, and prompt manner; Computes all monetary transactions, keeps accurate transactions and auditable balancing practices. The beginning and end of shifts count down and balance amounts to impress the bank. This position reports to the Player Services Supervisor.

• Surveillance Agent I (Surveillance)

  The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.

• Casino Host (Asian Marketing) (Sales & Marketing)

  The primary responsibility of the Casino Host – Asian Marketing is to acquire, develop, and maintain relationships with VIP customers within the Asian market that lead to increased revenues for the company. This position is responsible for cultivating new business, maintaining assigned accounts, and providing personalized guest service while promoting Wind Creek Casino. All duties are performed in accordance with departmental and WCH's policies, practices, and procedures.

• Table Games Dealer School (Entry-Level / No Experience Needed) (Table Games)

  Become a Table Games Dealer at WIND CREEK CASINO – Make Lots of Money!No dealing experience needed—Wind Creek will teach you! We are looking for the following three skills:

• Specialty Restaurant Manager - Asian Restaurant (Chefs/Kitchen)

  The Specialty Restaurant Manager projects a sense of passion and urgency towards delivery of excellent guest service and quality products. The Manager instills in the staff the same sense of passion and urgency for excellent guest service and quality products.  The Manager interacts with guests and staff with a sense of calmness and desire to resolve issues amicably and to a point where all parties win.  The Manager proactively takes control of front-of-house operations and hires, trains, develops, coaches, re-assigns, acts as Maitre D, and terminates staff as required and consistent with the WCHGA Expectations Guide in order to deliver a level of guest service and a food outlet experience unmatched by any competitor.  This position reports to the Director of Food and Beverage.

• Soft Count Attendant (Finance/Accounting)

  The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling monetary assets of the company during Drop/Count. Must be competent, dependable, and trustworthy.

• F&B Supervisor (Food & Beverage)

  The Food and Beverage Supervisor is responsible for effectively using all assigned food and beverage personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. Ensures that guest’s service needs in the restaurant and beverage areas are identified and implements programs designed to ensure proper guest service.  Provides leadership and direction for assigned employees in the restaurant/beverage areas and supports all Casino initiatives throughout the property.

• Banquet Captain (Catering/Banquet)

  The Captain is responsible for providing friendly and efficient service of food and beverage items to all guests.

• Poker Dealer (Table Games)

  The primary responsibility of the Poker Dealer is to proficiently, courteously, and accurately deal the game of Poker to customers. Dealers must provide a positive unmatched guest experience through the delivery of superior guest service while maintaining a sound understanding of game play, rules, internal controls and gaming standards. They will encourage repeat business, while maintaining game integrity. All duties are to be performed in accordance with departmental and Wind Creek policies, practices, and procedures.

• Training & Development Specialist - Bilingual (Human Resources)

  Under general direction from the Human Resources Director and/or Manager, identifies, schedules, and coordinates brand-training programs. Facilitates New Hire Orientation bi-weekly or as needed. Facilitates brand training programs that drive brand strategy and recognition for the business. Develops new curriculum and edits existing brand training programs such as training workbooks, demonstration models, multimedia visual aids, refresher training, etc. Meets with department managers and staff to discuss ways to create brand awareness and promote and integrate brand customer service into the employee culture.  Works with Human Resources Director and/or Manager to track, measure, and monitor the completion and effectiveness of development and training programs to ensure alignment with business and tribal development strategies.

• Server (Oyster Bar) (Food & Beverage)

  The Oyster Bar Server will serve the bar and surrounding tables providing friendly and efficient food and beverage to all guests in the Oyster Bar.

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