Jobs at Wind Creek Chicago Southland

• Banquet House Attendant (Catering/Banquet)

  The Banquet House Attendant is responsible for the physical set-up and turnovers of all banquet events. They will follow specific Banquet Event Orders to ensure accuracy for the set-up. The Banquet House Attendant will maintain the cleanliness and eye appeal of the banquet space. They will assist in maintaining the AAA Four Diamond Standards. The Banquet House Attendant will always conduct their selves in a manner which supports the guiding principles of our expectation guide.  They are responsible for the execution of the directives formulated by the Banquet Manager to achieve maximum operating results and obtain guest satisfaction.

• Prep Cook - Steakhouse (Chefs/Kitchen)

  The Prep Cook is responsible for the timely preparation of food items according to recipes and quality standards.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards when required. Exercises proper handling of food items and maintain an organized work area including all refrigeration and storage areas.

• Spa Attendant (Female Amenities) (Spa)

  The Spa Attendant is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the female side of the spa.

• Room Attendant (Housekeeping)

  The Hotel Housekeeping Room Attendant play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.

• Spa Manager (Spa)

  The Spa Manager is responsible for the overall coordination and execution of spa activities in accordance with the Wind Creek Hospitality Purpose, Values, and Expectations Guide.  The Spa Manager supervises and assures delivery of an exceptional spa experience to guests. The Spa Manager inspires staff to deliver five-diamond guest service at all times.  The Spa Manager provides sincere service to guests and co-workers through actions that display self-confidence, grace and courtesy. The Spa Manager is responsible for assuring that departmental objectives are attained.

• Security Dispatcher (Security)

  The Security Dispatcher is responsible for communication between the casino and security officers. The dispatcher is essentially the “go-to person” for the entire facility, communication hub, help desk and general receptionist for back-of-the-house. Contact comes via radio, telephone, window access and walk-in. This position involves a high level of guest contact and customer service.

• Surveillance Agent I (Surveillance)

  The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.

• F&B Attendant - Food Bazaar (Food & Beverage)

  The F&B Attendant is responsible for providing friendly and efficient service of food and beverage items to all guests. The F&B Attendants for the Food Bazaar are also responsible for clearing and re-setting tables.

• Table Games Experienced Dealer (Table Games)

  The primary responsibility of the Table Games Dealer is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue.

• Line Cook - Steakhouse (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

• Banquets Server (Catering/Banquet)

  The Banquet Server is responsible for providing friendly and efficient service of food and beverage items to all guests in a banquet setting situation.

• Casino Host - Bilingual (Spanish) (Sales & Marketing)

  The primary responsibility of the Casino Host is to acquire, develop, and maintain relationships with VIP customers that lead to increased revenues for the company, with a particular focus on the Hispanic market. All duties are to be performed in accordance with departmental and WCH’s policies, practices, and procedures

• Executive Steward (Chefs/Kitchen)

  The Executive Steward oversees and directs the entire stewarding operation to ensure the highest standards of cleanliness, sanitation, and organization across all food and beverage venues. This role manages stewarding staff, maintains inventory of cleaning supplies and equipment, and ensures all kitchen and back-of-house areas meet health, safety, and hygiene regulations. The Executive Steward collaborates closely with the culinary and food & beverage teams to support efficient service, optimize workflow, and uphold operational excellence. Responsible for budgeting, training, scheduling, and enforcing procedures, the Executive Steward plays a key leadership role in maintaining a safe, efficient, and well-organized working environment.

• Grounds Tech I (Engineering/Maintenance)

  The Grounds Technician I performs routine and extensive preventative maintenance and repair procedures as directed on grounds, parking garage, turf grass, shrubs, trees, and other plants, including courtyards; care and maintenance of fences, roadways, driveways, parking lots, pavements, walkways, amphitheater, ponds, fountains; and, related work to support operations to sustain Casino buildings, and infrastructure.

• F&B Manager (Food & Beverage)

  The Food and Beverage Manager projects a sense of passion and urgency towards the delivery of excellent guest service and quality products. The Manager interacts with guests and staff with a sense of calmness and a desire to resolve problems amicably and to a point where all parties win.  The Manager shall proactively take control of front-of-house operations and hire, train, develop, coach, re-assign, and terminate staff as required and consistent with the WCH Expectations Guide to deliver a level of guest service and a food outlet experience unmatched by any competitor.

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