Protects company assets and provides a safe environment for employees and guests. This position requires a welcoming disposition and both strong communication and interactive skills, as this is the first Osage Casino Employee to greet visitors and answer phones.
Responsible for distributing banks to internal guests of internal departments as well as dropping these banks with accuracy. Protects company assets issued to them while dealing with guests, in an efficient and courteous manner.
Under direct supervision of the Front Desk Supervisor, welcomes and serves guests in a courteous, efficient and friendly manner. Completes check in and check out for guests. Maintains guest confidentiality of all information.
Under general supervision of the Sous Chef, maintains an efficient food operation by preparing, prepping hot and cold food items in accordance with production requirements, recipes and established safety policies and procedures.
Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support and service to club members and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Club Osage, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Protects company assets while dealing with the public in an efficient and courteous manner
The Patrol Attendant position will patrol the non-gaming areas of the casino grounds which may include walking, answering guest questions, communicating company rules, and ensuring the safety of guests and their belongings. The Patrol Attendant will also monitor the property for any medical incidents, suspicious or criminal activity, property issues or potential problems. The Patrol Attendant will communicate information to security for an immediate response.
The Organizational Project Manager is responsible for directing and managing the diverse and complicated projects, initiatives and activities of the Chief Officers as assigned. This position will act as the primary point of contact for both internal and external customers. Assists and represents the Chief Officers in all interactions with external and internal personnel. Assists with the development and implementation of organizational vision, strategies, goals and objectives. Professionally handles diverse activities, events, issues and oversees management and staff as directed. Responsible for scheduling, coordinating and completing all work as assigned to ensure efficient and effective support for multiple staff, Chief Officers and casino departments. The Organizational Project Manager will manage a variety of special projects for the Chief Executive Officer. Performs all duties in accordance with Company core values, the objectives of the Osage Nation, internal policies, procedures and controls, as well, as applicable laws and gaming regulations.
Under general supervision of the Food and Beverage Manager, manages day-to-day supervision of food and beverage operations which includes point of sale transactions, quality, guest satisfaction, and inventory of stock.
Under general supervision of the Front Desk Assistant Manager, oversees the activities of the front desk, valet/transportation and reservations for guests.
Deal the games currently being dealt at Osage Casinos, such as Blackjack, Roulette, Pai Gow Poker and Crapsand newer games as implemented. Responsible for ensuring maximum customer satisfaction by exhibiting efficiency in dealing the assigned game and displaying a friendly and outgoing personality.
Under general supervision of the Director of Finance, accomplishes the objectives of the Accounting & Finance Department by assisting in managing all functions required to assure maximum return on company assets, establishing policies, procedures, controls with detailed audit trails, and reporting systems. Ensures all Accounting & Finance functions and programs are maintained in accordance with Generally Accepted Accounting Principles.
This position is responsible for providing extensive information to operational leaders across the company in order to assist them in decision-making. Understands, researches, and analyzes electronic games, tables, financial statements, marketing efforts, labor, capital projects, and special projects as necessary. Promoting and maintaining the credibility of the department is always essential.
The AML/CFT Compliance Officer is responsible for leading and overseeing the Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) program ensuring adherence to all related regulations by monitoring transactions, identifying, and investigating suspicious activity, filing necessary reports, and conducting customer due diligence. This position will provide strategic oversight for AML, BSA and OFAC policy compliance and will work with senior management and operations to manage AML, CDD/EDD and KYC policies and practices to ensure compliance with the Bank Secrecy Act.