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Admin Assistant Hotel Sales

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Position Summary

The Administrative Assistant provides administrative support for the Director of Hotel Sales, Group Sales Managers, Catering Sales Managers and Convention Services Manager and Assistant Manager.

Supervision Exercised

Reports to the Hotel Manager of Sales/Group Sales and serves the Group Sales Managers and Catering Sales Managers.

Major Duties And Responsibilities

  1. Follows approved hotel sales and Sandia Resort SOP’s.
  2. Actively participates in daily “Stand-up” meetings.
  3. Greets and directs visitors, and when appropriate conduct positive and memorable property tours to clients as requested.  Responsible for developing and maintaining positive and appropriate relationships with clients and Guests.
  4. Answers, screens, and routes telephone calls; maintains log of inquiries as required.
  5. Assists Managers with site tours and FAMs.
  6. Performs a range of operational support activities to include, but not limited to: establishing, maintaining and updating files, records, certificates, and other documents.
  7. Schedules interviews and appointments for staff.
  8. Maintain par in amenity/collateral storage closet. Re-orders amenities and collateral materials as required.
  9. Prepares meeting and wedding sales packets.
  10. Using the MMS Purchasing system, orders, stocks, and distributes supplies.
  11. Processes purchase requisitions to pay approved invoices, maintains purchase requisition log for easy reference.
  12. Performs bookkeeping functions and maintains budget spreadsheets.
  13. Enters and updates account, contacts, booking information and check sleeping room and meeting space availability. 
  14. Assists Managers when necessary by utilizing the Cendyne E-proposal.
  15.  Regularly checks Cvent and Starcite lead internet sites and assigns leads and inquires appropriately.
  16. Generates weekly and monthly sales reports and meeting minutes.
  17. Handles “turnover” for events from Sales Managers and distributes required copies to Convention Services, Reservations, Accounting or other related departments.
  18. E-mailing blast campaigns and Excel data base management
  19. Assists Executive Assistant with Reception Responsibilities.
  20. Helps operations team when required.
  21. May be asked to perform miscellaneous job-related duties as assigned.
  22. Must be flexible with possible changes in work hours and/or days as business dictates.

Knowledge, Skills And Abilities

  1. Operational skills with Personal Computers and Microsoft Office 2007 to include Word, Excel, Powerpoint, Outlook. Familiar with Delphi operations & support systems.
  2. Knowledge of Kronos, SMS and Publisher software and systems preferred.
  3. Ability to communicate effectively, both orally and in writing.
  4. Skills in organizing and coordinating work, ability to work without direct supervision.
  5. Ability to understand and follow specific instructions and procedures.
  6. Ability to perform simple accounting procedures.
  7. Ability to maintain calendars and schedule appointments.
  8. Ability to maintain confidentiality of records and information.
  9. Skill in the use of operating copiers, printers and scanners.

Minimum Qualifications, Education And Experience


  1. High School Diploma, GED certification or equivalent.
  2. Minimum one (1) year of experience that is directly related to the duties and responsibilities specified.
  3. Must possess and maintain a valid, unrestricted New Mexico Driver’s License.

Licensing Status

Must be able to successfully pass a stringent background investigation.

Will require a post-offer, pre-employment and random drug screening.

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Sandia Resort & Casino

30 Rainbow Road, NE

Albuquerque, NM 87113

Casino Resort

Sandia Resort & Casino

The Sandia Resort and Casino is situated on the Northeast corner of Interstate 25 and Tramway Road in Albuquerque, New Mexico. Since it first opened in 1994, The Sandia Resort and Casino has undergone extensive developments to its property to provide a truly all-inclusive and luxurious experience for visitors.

Owned and operated by the Pueblo of Sandia, it was the very first Indian casino in New Mexico at its opening. Now there are approximately 25 tribal casinos in the state, including Sandia.

The goal was to create an upscale experience that was close to home for New Mexicans, while encompassing Southwestern pride and culture for out-of-state visitors. With friendly customer service and opulent amenities, this goal was not only realized, it made Sandia Resort & Casino the best place for entertainment in the state.

The Vegas-style casino floor offers 140,000 square feet of your favorite games, including more than 2,300 slots, Blackjack, Craps, Roulette, Mini Baccarat, Pai Gow Poker, Three Card Poker, Bingo, Live Keno, and the state's largest non-smoking Poker room.

This is only the tip of the iceberg in regards to all that Sandia Casino has to offer. With the addition of the hotel in 2005, and another expansion in 2014 to add the golf pavilion and parking garage, Sandia Resort & Casino slowly became much more than just a place to game.

Visitors from all over the nation can now get lost in the lights and sounds of the casino floor, relax at the luxurious Green Reed Spa, dive into the outdoor pool, tee off on the 18-hole championship golf course, listen to their favorite singer at the amphitheater, dine at any of the numerous restaurants, bars, and lounges, get married to their best friend, and spend the night in one of the grand, luxury suites – all available onsite.

Come say hello to New Mexico’s best place to play – Sandia Resort & Casino!