Jobs at Fantasy Springs Resort Casino

• Hotel Front Desk (Guest Services)

  The Front Desk Agents provide support, knowledge, and assistance as needed in all areas of customer service.

• Steward Deep Cleaner (Chefs/Kitchen)

  Responsible for maintaining Fantasy Springs Resort casino guest satisfaction with regards to food and food production. Carrying out the policies of the department and company. Performs any combination of duties to maintain kitchen work areas, restaurant equipment and utensils in a clean and orderly condition. Focuses on cleaning of all Kitchens and equipment, their operation, maintenance, cleanliness and chemical supplies. Assists in all areas of kitchens cleaning as assigned.

• Maintenance - Golf Course (Engineering/Maintenance)

  This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

• Floor Supervisor Table Games (Table Games)

  Under the direction of the Pit Manager, the Table Games Floor Person assists in the overall supervision of Table Games in a Pit or Pit Section. The Table Games Floor Person greets customers at the tables when accepting player club cards for tracking and acts as the arbiter for resolving customer complaints. 

• Slot Technician II (Slots/Electronic Games)

  Maintains the gaming devices in proper operating condition and is responsible for the effective implementation of the Gaming Device Department preventive maintenance program.

• Cook Joy (Chefs/Kitchen)

  Carry out the policies of the department and company. Responsible for preparation of food items according to specified standards. Assist in all areas of kitchen production. Help maintain proper sanitation in all areas. Help stock and rotate product.

• Public Safety Officer / EMT (Security)

  To safeguard Fantasy Springs Resort Casino and other Tribal property against fire, theft, vandalism, and illegal entry by performing escorts, public safety functions, and emergency medical calls as follows

• Dispatcher (Security)

  The Public Safety Dispatcher must have the ability to successfully multi-task in a variety of situations. The dispatcher has close contact with local law enforcement agency dispatchers, particularly during incidents that require professional medical or law enforcement intervention. The dispatcher provides detailed incident information to local authorities in order to assist in coordinating police, fire, and ambulatory response. The dispatcher maintains daily logs of activity throughout the property, including the issuance of keys, temporary badges, service calls for the maintenance department, and assisting with employee paycheck distribution. The dispatcher monitors all non-gaming cameras for suspicious activity, receives all visitor entry requests into Tribal Housing areas, and monitors/resets the fire alarm panel when activated.

• Reservationist (Guest Services)

  This position is not limited to the duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the company's business needs. 

• Bartender (Bartender/Mixologist)

  Bartenders are expected to deliver truly great service, and to create a warm and friendly atmosphere for our guests. Bartenders should be knowledgeable and familiar with all menu items, drink preparations, ingredients, and garnishes and be able to make recommendations to guests as well as offer suggestions and upsell where possible to maximize sales. Bartenders must work well as a team, maintain confidentiality and adhere to company policies and gaming regulations. Bartenders must ensure safe drinking standards are being met by recognizing the signs of intoxication, following safe alcoholic service practices, policies, and guidelines, and communicating with patrons and management to ensure everyone is having a great experience.

• Steward (Chefs/Kitchen)

  Responsible for maintaining Fantasy Springs Resort casino guest satisfaction with regards to food and food production. Carrying out the policies of the department and company. Performs any combination of duties to maintain kitchen work areas, restaurant equipment and utensils in a clean and orderly condition. Focuses on cleaning and preparing operation for continuous safe food service. Assists in all areas of kitchen production as assigned.

• Cage Cashier (Finance/Accounting)

  Executes monetary transactions for guests and is assigned to a front window. Maintain knowledge of Title 31, Tribal Internal Controls, Gaming Regulations, and departmental policy and procedures.

• Executive Host Casino (Sales & Marketing)

  The primary responsibility of the Player Development Executive is to effectively market, evaluate, recruit, establish, and maintain a professional relationship with new Southern California players. The Player Development Executive will develop and maintain superior relationships with guests by equal utilization of professionalism and personality. They will track and monitor guest feedback and participation on an ongoing basis to determine program effectiveness. Prepare, coordinate, host, and administer all complimentary and guest events.

• Casino Host (Sales & Marketing)

  Develop and maintain superior relationships with guests by equal utilization of professionalism and personality. Seek new and targeted players to inform them of the benefits of all player development programs. Prepare, coordinate, host/administer all complementary and guest events. Track and monitor guest feedback and participation on an ongoing basis to determine program effectiveness. Maintain high levels of guest service, professionalism, confidentiality, and discretion in all communication to and about guests.

• Dealer (Table Games)

  Deals assigned card games according to CBMI/Fantasy Springs Casino rules and regulations. 

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