Will assist in a variety of skilled and semi-skilled building repair and maintenance work for the entire facility, as well as interior and exterior surfaces, buildings, equipment, furniture, and fixtures.
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
Oversees the planning, implementation and execution of all Player Development Special Events (including Asian Bus promotions), ensuring that all run smoothly and in a timely manner, to effectively stimulate customer loyalty. Ensure PD activities are being held to a high standard and on a strict timeline to realize the highest quality. Prepares and analyze all data for Player Development special events, including bus performance reports. Develop and maintain superior relationships with guests. Execute CRM strategies including assisting players in making arrangements for hotel, restaurant reservation and other amenities. Performs all duties in accordance with regulatory, departmental and company policies and procedures.
The primary responsibility of the Player Development Executive is to effectively market, evaluate, recruit, establish, and maintain a professional relationship with new Southern California players. The Player Development Executive will develop and maintain superior relationships with guests by equal utilization of professionalism and personality. They will track and monitor guest feedback and participation on an ongoing basis to determine program effectiveness. Prepare, coordinate, host, and administer all complimentary and guest events.
Develop and maintain superior relationships with guests by equal utilization of professionalism and personality. Seek new and targeted players to inform them of the benefits of all player development programs. Prepare, coordinate, host/administer all complementary and guest events. Track and monitor guest feedback and participation on an ongoing basis to determine program effectiveness. Maintain high levels of guest service, professionalism, confidentiality, and discretion in all communication to and about guests.
EVS Supervisor will assist the EVS Manager in leading the EVS team, maintaining the cleanliness of the property to the establishment Fantasy Springs Standards.
Responsible for providing excellent guest service and support on the casino floor during Promotions and Special Events. Performs all duties in accordance with regulatory, departmental and company policies and procedures.
To safeguard Fantasy Springs Resort Casino and other Tribal property against fire, theft, vandalism, and illegal entry by performing escorts and public safety functions as follows:
Carry out the policies of the department and company. Responsible for preparation of food items according to specified standards. Assist in all areas of kitchen production. Help maintain proper sanitation in all areas. Help stock and rotate product.
Executes monetary transactions for guests and is assigned to a front window. Maintain knowledge of Title 31, Tribal Internal Controls, Gaming Regulations, and departmental policy and procedures.
Keep maintenance program for lanes, equipment, and front end to ensure of minimal breakdowns. Adjust and repair automatic pin-spotting machines and scoring communication equipment.
Room Service Servers are expected to deliver truly a level of great service to create memorable experience for our guests. Servers must work well as a team, maintain confidentiality and adhere to company policies and gaming regulations. Servers provide food and beverage service to guests in accordance with Room Service standards/specifications.
To assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, to maintain Fantasy Springs Resort Casino’s high standards of quality.