Jobs at Ho-Chunk Gaming Beloit

• Program Facility Manager (Engineering/Maintenance)

  Acts as consultant and reviewer to Business enterprises and the Department of Business on issues related to the facilities management program which ultimately enhances every interaction for our guests and employees; customer service is our top priority for both internal and external guests.

• Restaurant Site Manager (Food & Beverage)

  The Restaurant Site Manager is responsible for leading, managing and ensuring the overall profitability of assigned restaurant(s). The manager provides support to front and back of house team members to ensure our guests expectations are exceeded by adhering to service and product standards. The manager will work closely with the Executive or Sous Chef by providing menu recommendations to ensure achievement of planned sales and profitability. The manager is responsible for the appearance and presentation of the venue and experience provided by front of house staff.

• Executive Chef (Chefs/Kitchen)

  SUMMARY: The Executive Chef is responsible for monitoring all culinary standards within the operation including kitchen areas, food preparation, and management of menus. All of which ultimately enhances every interaction for our guests and employees; customer service is our top priority for both internal and external guests.

• Senior Manager Food & Beverage (Food & Beverage)

  Responsible for the food and beverage needs of the facility which ultimately enhances every interaction for our guests and employees; customer service is our top priority for both internal and external guests.

• Promotions Coordinator (Sales & Marketing)

  Responsible for coordination and implementation of promotions for gaming and non-gaming business enterprises; all of which ultimately enhances every interaction for our guests and employees; customer service is our top priority for both internal and external guests.

• Marketing Assistant (Sales & Marketing)

  This position will provide support services as assigned within the Marketing department, including but not limited to Advertising, Group Sales, Promotions, Public Relations, Entertainment and Players Club; all of which ultimately enhances every interaction for our guests and employees; customer service is our top priority for both internal and external guests.

• Executive Casino Host / Hostess Player Development (Sales & Marketing)

  The Executive Casino Host/Hostess is a vital component of the Player Development Team and the overall operational success of the Casino Marketing Team. The role of an Executive Casino Host/Hostess involves managing a group of around four hundred high-value VIP players for slots and table games. This includes promoting the brand, increasing customer loyalty, and driving the frequency and volume of play of all players in their book. They are required to contact their coded players regularly through various modes of communication such as text messages, emails, phone calls, and mail to invite and promote upcoming events and become the primary point of contact for their coded book of players. Additionally, they assist with room and dinner reservations, and ticket bookings for events and shows.

• Player Development Manager (Sales & Marketing)

  The Player Development Manager is responsible for leading and optimizing all facets of the Player Development Department, with direct oversight of Casino Hosts/Hostesses, Executive Casino Hosts/Hostesses, the Player Development Supervisor, and the National Casino Marketing Coordinator. This role is critical to achieving and surpassing annual goals in visitation, play, and guest spend across both gaming and non-gaming offerings. The Player Development Manager ensures the successful execution of VIP events, cultivates high-value guest relationships, and oversees programs that engage Junket Player Representatives and Bus Program Coordinators to drive regional and national traffic. The manager works cross-departmentally to enhance the guest experience and continuously evolves strategic plans to strengthen brand loyalty, increase revenue, and promote a culture of excellence.

• Slot Service Technician II (Slots/Electronic Games)

  This position is an intermediate technical position and will be primarily responsible for keeping the slot machines operational on a daily basis. This position involves intermediate slot machine repair and troubleshooting and is introduced to software verification, machine optioning and documentation of machine changes. The intermediate knowledge will ultimately enhance every interaction with our guests; customer service is our top priority for both internal and external guests.

• Security Shift Supervisor (Security)

  Responsible for the daily supervision and coordination of activities with regard to the overall security of the property which ultimately enhances every interaction for our guests and employees. Customer service is our top priority for both internal and external guests.

• Environmental Service Manager (Housekeeping)

  Responsible for the general housekeeping and appearance of the facility to ensure clean, orderly and attractive conditions which ultimately enhances every interaction for our guests and employees; customer service is our top priority for both internal and external guests.

• Receiving Warehouse Clerk (Operations)

  Responsible for the inspection of incoming and outgoing merchandise, distribution to the appropriate departments, and appropriate recordkeeping; all of which ultimately enhances every interaction for our guests and employees. Customer service is our top priority for both internal and external guests.

• Purchasing Agent (Operations)

  Responsible for the supervision of all Purchasing Department activities. Responsible for reducing costs on purchases and keeping departments advised of the status on merchandise ordered; which enhances every interaction for our guests and employees; customer service is our top priority for both internal and external guests.

• Market Research Analyst (Sales & Marketing)

  Responsible for establishing and tracking performance metrics, developing workforce related cost savings, and conducting financial, operational and related research to support strategic and business planning all of which ultimately enhances every interaction for our guests and employees; customer service is our top priority for both internal and external guests.

• Slot Bench Technician (Slots/Electronic Games)

  This position is responsible for assisting the operations division with service and repair support of all electrical and mechanical equipment to include electronic components and video monitor repair thus minimizing down time and maximizing guest satisfaction which will ultimately enhance every interaction for our guests and employees; customer service is our top priority for both internal and external guests.

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