Working in a Casino: Do you make the cut?
Working in a casino can be a fun and exciting job, but it isn’t for everyone. If you are interested to see if you have what it takes and want to find out how to get hired, keep reading.
Minimum requirements for working in the gaming industry:
You must be 18 or 21 years of age—The minimum age requirements to work in a casino is age 18; however many casinos will require employees to be age 21. Because each casino has different requirements, Job Seekers should check with the property prior to submitting an application.
You must have at least a high school education—Casinos usually require candidates to have a high school diploma or GED, however certain positions will require special skills and education. For example, a Dealer may be required to have training at a Gaming/Dealing school; whereas Gaming Managers will typically need to possess a Bachelor’s Degree in a financial, business, gaming/hospitality-related field. Helpful skills include good guest/customer relations, adept math skills and money handling experience, and patience.
You must pass a thorough background check—Due to the large amounts of money handled in casinos, they are very strict about employee records. Employees must pass an extensive background check, including a background check and drug test. Casinos have a zero tolerance policy with regard to felonies and drug use, so those with a criminal record should seek employment elsewhere.
You must obtain a gaming license— Casino workers (even those not working on the gaming floor) must be licensed by a state regulatory agency, such as a state casino control board or gaming commission. The application process includes providing photo identification, paying a fee, and filling out several forms. Obtaining a gaming license goes hand-in-hand with the background check, as those who do not have a clean record will not be able to obtain a gaming license.
What to expect in terms of work environment:
It can be a high-stress environment—Casinos have a fast-faced work environment. Some individuals might find this exciting; others may find it stressful.
It is noisy and loud—Workers can expect to hear a lot of noise from slot machines, loud voices, music or live entertainment, which may be distracting for some individuals.
Secondhand smoke is everywhere—Employees must also be willing to expose themselves to potentially harmful elements, such as tobacco smoke, since smoking is permitted at many facilities.
The work can be physically demanding—Some gaming services occupations are physically demanding. Gaming dealers spend most of their shift standing behind a table. Managers and supervisors are constantly walking up and down the casino floor. On the other hand, those working a desk job, such as a Data Input Clerk, may have to sit for an entire shift.
Employees will work nights, weekends, and even holidays—Casinos are open 24 hours a day, 7 days a week, so employees should have open availability and expect to work any shift.
Tips for getting hired when new to the industry: Those who have previously worked in a gaming or hospitality environment with a good work record will have a better chance at getting hired. Those who have never worked in a casino before will need to demonstrate that they possess all of the skills/knowledge required for the sought-after position, to overcome the lack of experience.
Start with entry level openings—Job Seekers who do not possess a college degree applicable to the diverse departments found in the gaming-hospitality and technology industry, and do have previous related work experience, may need to start with an entry-level position such as Data Entry Clerk, Marketing Representative, Accounting Clerk, Restaurant Host, Greeter or Server, Housekeeper, or Front Desk Clerk, which will allow them to get their foot in the door. It is easier to move up in the company once management learns that you are reliable, hard-working and dedicated to exceeding the requirements of your position.
Follow rules and read all instructions, starting now—Casinos are strictly regulated, so you want to show from the beginning that you can follow rules and procedures. Make sure to read all directions carefully and follow all instructions when applying for jobs.
If you think you have what it takes to work in casino-gaming/hospitality, gaming technology & manufacturing industry, or the related regulatory agencies and vendor/suppliers, please visit the Casino Careers job search page to find openings in your area, and post a resume.
Be sure to clearly define your career objective and provide information about your experience and applicable knowledge and skills relative to the positions you are seeking.
Amanda Hopkins is a member of the Casino Careers, LLC Recruitment Team. She specializes in identifying resources to publicize career opportunities enabling qualified candidates to connect with Employers seeking their expertise. Amanda possesses a Bachelor of Arts in Mass Communications and was Editor-in-Chief of The Voice at Bloomsburg University in PA.