December 3, 2023
Bally’s Dover
1131 North DuPont Highway
Dover, DE 19901
Responsible for ensuring hotel guest satisfaction by providing extraordinary customer service at the Front Desk in an extremely professional manner.
Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
This is a seasonal position for the harness racing season, which runs from Nov – Apr.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.
Responsible for the smooth and efficient operation of a redemption window. Accurately conduct cash, coin, and ticket transactions and redemption for gaming customers. Prepare applicable paperwork and comply with cash reporting requirements.
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All Work Requirements That May Be Inherent In The Position.
Responsible for the installation, maintenance, and repair of gaming equipment in the casino, including but not limited to video lottery terminals, currency and coin counting equipment, data system monitoring equipment, player tracking hardware and software, data card embossers, bill breakers, and jackpot kiosks.
Five or more years Microsoft Windows based PC support experience – MCP, Network+ and Security+ preferred.
Responsible to provide exceptional customer service to slot machine players in the casino, ensuring smooth and efficient operation of the gaming floor.
Responsible for warehousing and controlling of all merchandise, including distribution services to all areas of the property.
Compute, classify, record and verify numerical data for use in maintaining accounting records by performing the following:
Responsible for the smooth and efficient operation of the Cage, Vault, Main Bank and Marker Bank. Maintain tracking of coin and currency for Cage, Vaults, Main Bank and Marker Bank on approved logs. Count and verify all cash/coin/ticket transactions in all Cage areas and assist Cage Supervisor with all transactions within the department.
Responsible for maintenance and repair of facilities and systems.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Participates in the Count operations including the daily currency drops and subsequent currency processing. Responsible for the collection, sorting, counting and recording of gaming results and the overall operation and maintenance of the Count Room and currency counting equipment.
High school diploma or general education degree (GED), or one (1) year previous experience or training.
Entails operation and repair and maintenance of HVAC equipment and associated equipment including preventive maintenance program of entire hotel & casino property.
Responsible for building, erecting, installing, maintenance and repair of various facility constructing projects.
Prepare and organize the daily paperwork associated with the claiming of horses
Prepares quality food products in a timely manner and attractively presented in accordance with our standard recipes and plating instructions.
Responsible for preparation of all pantry food items, and responsible for maintaining a sanitary kitchen work station.
Race & Sports Ticket Writer at Bally’s Dover will exude professionalism and display friendly and superior customer service while providing rapid and accurate ticket selling and cashing services to the guests of the race and sports book.
Reports to work on time, as scheduled, in proper uniform with nametag, hat, bow tie and apron, and with a positive and cooperative attitude ready to serve the guests.
Cleans and maintains the property’s harness racing paddock, Ship-in barn & racing areas.
Ensure guests have an enjoyable dining experience by providing quality customer service with a smile. Required to take orders, serve food and drinks, and remove dinnerware from the table in a timely manner. Under the direction of the Assistant Manager secures funds, records non-gaming revenue, prepares deposits and conducts other monetary or control procedures as required in various restaurants.
Responsible for maintenance and repair of facilities and systems. Performs general manual labor (i.e. loading, unloading, lifting and moving materials, supplies, etc.).
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All Work Requirements That May Be Inherent In The Position.
Ensures that all kitchen employees produce a quality food product that is prepared in a timely manner and attractively presented in accordance with our standards
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Race & Sports Book Operations Supervisors at Bally’s Dover Casino Resort will exude professionalism and display friendly and superior customer service while supervising all operational aspects of the Race & Sports Book.
Race & Sports Book Operations Supervisors at Bally’s Dover Casino Resort will exude professionalism and display friendly and superior customer service while supervising all operational aspects of the Race & Sports Book.
Minimum 5 years’ experience with servers, system backups, system recovery, disaster recovery, H.A. solutions, budget planning, strategic planning, and contingency planning.
The above description denotes some of the specific characteristics which are necessary to perform the principal function of the job and are not intended to be a description of all work requirements that may be inherent in the position.
The above description denotes some of the specific characteristics which are necessary to perform the principal function of the job and are not intended to be a description of all work requirements that may be inherent in the position.
Leads the team responsible for cleaning and maintaining public space ensuring guest comfort, safety, and satisfaction.
Responsible for providing extraordinary customer service, parking and delivering customers’ vehicles in an extremely professional manner.
Prepares quality food products in a timely manner and attractively presented in accordance with our standard recipes and plating instructions.
To perform the job successfully, each individual should demonstrate the following:
Assist food servers in service process. Retrieve and stock inventory as needed. Proper set up/maintenance of restaurant service space
To create a positive guest experience by accurately maintaining the retail area, completing orders, serving customers, and process payments/cash handling for all retail items. These tasks are to be done in a professional, friendly, helpful, and timely manner resulting in the highest level of guest satisfaction.
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All The Work Requirements That May Be Inherent In The Position.
Responsible for cleaning hotel guest rooms and for providing exceptional customer service to all guests.
Responsible for the overall shift security of Bally’s Dover property and the safety of all patrons and employees while promoting and maintaining the utmost integrity and the highest caliber customer service to all patrons and employees.
Responsible for safeguarding the company’s assets and for the safety of guests and employees. Observes, monitors, and records activities occurring in the casino area and throughout the facility, recording observations as required.
Supervises team of Contact Center Reservation Sales Agents and Lead Agents
Thrives in a competitive environment that celebrates individual and team successes
Prepares quality food products in a timely manner and attractively presented in accordance with our standard recipes and plating instructions.
Ensure guests have an enjoyable dining experience by providing quality customer service with a smile. Required to take orders, serve food and drinks, and remove dinnerware from the table in a timely manner. Under the direction of the Assistant Manager secures funds, records non-gaming revenue, prepares deposits, and conducts other monetary or control procedures as required in various restaurants.
Responsible for preparation of all pantry food items, and responsible for maintaining a sanitary kitchen work station. Organize, set up, and produce all food requirements for private corporate and special events and normal operations. Prepares and produces all menu items to be served.
Services all customers at Walk-Up Coffee Kiosk “Sweet Perks” by taking orders from customers, accepting payment and making change, clean and organize eating areas, distribute food to customers, and serve drinks.
Operates POS systems to accept payment for parking, makes change and issues receipts or tickets.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Manages the activities and functions of assigned food outlets. Responsible for managing the budget, staffing, liquor cost, food cost, recycling program, as well the major focus of our Customer Express and Sterling Customer Service Program.
Responsible for the safe and efficient operation of the Front of House (FOH) during an assigned shift. Must be able to effectively manage and supervise operational activities such as providing training, planning, assigning, and directing work; appraise performance, provide meaningful input into rewarding and disciplining employees; and addressing complaints and resolving problems. Responsible for staff management, money management, reporting, sales goals, inter-office communications, and upholding company policies and procedures at all times.
Responsible for greeting guests at the door. The Host/ hostess seats and presents clean menus and wine menus to guests in a professional and friendly manner.
To be engaging with guest while providing efficient and accurate beverage service with a smile.
Responsible for ensuring that bartenders have essential and adequate supplies needed to provide exceptional service to our guests.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Enroll guests into Players Club. Communicate specific event and promotion information to all guests. Redeem comp dollars for merchandise to our guests and complete all duties associated with the redemptions.
Guards casino property against fire, theft, vandalism, and illegal entry, and safeguards all employees, guests and assets.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Minimum 3 years of experience required working with PCs, servers, and network operating systems.
Accountable to: Sugar Factory General Manager, Assistant Manager, Director of Food and Beverage
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Responsible for assisting in the management of the retail shops and upholding the high standards of the operation. Ensure excellent customer service, maximize financial return, and foster a great work environment.
Takes orders, mixes and serves alcoholic and non-alcoholic beverages according to established recipes and procedures for casino floor, restaurant servers, bars, and lounges.
Responsible for welcoming Hotel guests by providing extraordinary customer service in an extremely professional manner and assisting with luggage, packages, valet, or general inquiries.
Race & Sports Lead Ticket Sellers at Dover Downs will exude professionalism and display friendly and superior customer service while providing rapid and accurate ticket selling and cashing services to the guests of the race and sports book.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Responsible for safeguarding the company’s assets and for the safety of guests and employees. Observes, monitors, and records activities occurring in the casino area and throughout the facility, recording observations as required.
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All The Work Requirements That May Be Inherent In The Position.
Responsible for assisting the Director and Manager-Buyer of Purchasing in the direction, goals, and coordination of all Purchasing Department activities.
Responsible for providing exceptional customer service to all customers. Takes orders, prepares food products, serves customers, accepts payment, and makes change.
Promote and maintain the utmost integrity and the highest caliber customer service to all patrons/employees. This position will only be working the overnight shift 11 p.m. to 7 a.m.
Responsible for assisting in the operation of the retail shops and executing the standards for the brand they represent. Ensure excellent customer service, maximize financial return, and foster a great work environment.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Cleans and maintains the property’s public space – casino, lobbies, front drive, pool area, elevators – ensuring guest comfort, safety, and satisfaction.
Responsible for maintenance and repair of facilities and systems. Performs general manual labor (i.e. loading, unloading, lifting and moving materials, supplies, etc.).
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All The Work Requirements That May Be Inherent In The Position.
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