Open Access and Confidential Sample Resumes


Open Access

Jane Doe
1234 Main Street, Buffalo NY 96578 • 212-555-5555 • E-mail: Jane@yahoo.com
Career Objective: To secure a position as an Information Systems Project Manager where my knowledge and skills in IT solutions implementation and customer service can be applied.

Professional Profile:

  • Solutions-driven professional with extensive experience in project management and designing/ implementing technical solutions for Fortune 500 companies.

  • Customer-focused, highly organized self-starter with effective customer-service skills and demonstrated ability to manage technical projects, communicate solution strategies and provide technical expertise, support, and training to employees and customers.

  • Willing to travel extensively.

    • Areas of Expertise:

  • Business Needs Assessment
  • Product Implementation
  • Project Management
  • Training

    • Systems Experience and Proficiencies:
  • Client Server Technologies
  • Network Concepts
  • Relational Databases
  • Web-Based Technologies
  • Windows 2003 Server
  • Windows XP

    • Professional Experience:
    Information Systems Administrator, Company X, Buffalo, NY, 2002 to 2006

  • Promoted from Lead Systems Programmer
  • Collaborated with client team to define corporate strategy based on business goals and strategic initiatives; developed creative and profitable solutions for internal/external clients.
  • Administered organization-wide needs-assessment; identified critical training needs and requirements.
  • Oversaw software platform design and custom solution delivery for multimillion-dollar accounts.
  • Defined and directed project goals, objectives, critical success factors, milestones, and risks.
  • Communicated detailed product knowledge to support consulting engagements.
  • Collaborated with internal departmental team members to ensure successful implementation of solutions; trained and assisted associate services staff.

    • Lead Systems Programmer, Company Y, Niagara Falls, NY, 2000 to 2002

  • Managed technical support for company departments, including system diagnostics and technical problem resolution.
  • Conducted ongoing training for company staff on departmental systems

    • Systems User Support Representative, Company Y, Niagara Falls, NY, 1998 to 2000

  • Diagnosed and resolved emmployee technical problems and system conflicts.
  • Excelled at troubleshooting and configuration of Internet software products.
  • Trained new hires.

    • Education and Training:

  • Bachelor of Science Information Technology, State University of New York, NY (June 1998)
  • Information Systems Programmer Training Program, New York Hi-Tech Center, Niagara, NY
  • Project Management (PMI Certification Curriculum)
  • Microsoft Windows NT, 2000 & 2003 Server

    • License(s):
    New York Gaming License

    Certification(s):
    Certificate in Direct Marketing

    Language(s):
    English, French and Spanish

    Minimum Salary Requirement(s):
    $75,000 - $90, 000

    Relocation Option(s):
    USA - Nevada, New Jersey


    Confidential Format

    This is a confidential resume, therefore you cannot view identifying information and career Timeline information may be somewhat less specific.

    ID Number: #1234

    Professional Profile/Career Objective:

    To secure a position as an Information Systems Project Manager where my knowledge and skills in IT solutions implementation and customer service can be applied.

    Professional Experience:

    Native American Casino, Southwest US                   1/02-Present
    Job Title: Information Systems Administrator
    Description of Responsibilities:

    • Collaborated with client team to define corporate strategy based on business goals and strategic initiatives; developed creative and profitable solutions for internal/external clients.
    • Administered organization-wide needs-assessment; identified critical training needs and requirements.
    • Oversaw software platform design and custom solution delivery for multimillion-dollar accounts.
    • Defined and directed project goals, objectives, critical success factors, milestones, and risks.
    • Communicated detailed product knowledge to support consulting engagements.
    • Collaborated with internal departmental team members to ensure successful implementation of solutions; trained and assisted associate services staff.

    Midwest Casino                   1/98-12/02
    Job Title: Lead Systems Programmer
    Description of Responsibilities:

    • Managed technical support for company departments, including system diagnostics and technical problem resolution.
    • Conducted ongoing training for company staff on departmental systems

    Other Applicable Skills/Accomplishments:
    • Client Server Technologies
    • Network Concepts
    • Relational Databases
    • Web-Based Technologies
    • Windows 2003 Server
    • Windows XP

    Educational Degree(s):
    Bachelor of Science inInformation Technology, 1998, NYU

    License(s):
    Key Gaming License

    Certification(s):
    Certificate in Direct Marketing

    Languages(s):
    English, French and Spanish

    Minimum Salary Requirement(s):
    $75,000 - $90, 000

    Relocation Option(s):
    USA - Nevada, New Jersey