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Banquet Server - Desert Diamond Casinos & Entertainment

Job ID:


Job Title:

Banquet Server

Company Name:

Desert Diamond Casinos & Entertainment


Sahuarita, Arizona 85629
United States

Date Posted:

Dec 12, 2016

Ending Date:

Feb 10, 2017

Type of Position:

Part Time


Food and Beverage

Job Description
Position Summary:
Under direct supervision of the Assistant Banquet Manager, takes food and beverage orders from the guests, prepares the beverages ordered and serves the guest. 

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
  • May presents menus, answers questions, and makes suggestions regarding food and service to patrons.
  • Performs cash register duties as needed.
  • Provide a positive dining experience for guests according to brand standards.
  • Serves courses from the kitchen and service bar areas.
  • Tends to patrons, responds to any additional requests, and determines when a meal had been completed.
  • Keeps floors and work area clean.
  • Sets up for events and strike/reset after the event.
  • Takes orders and prepares beverages for guests.
  • Responsible for the cleanliness and sanitation of the entire work area.
  • Performs any and all other duties as assigned including, but not limited to the following: seating guests, bussing and setting table, and keeping the floor clear of debris.
  • Maintains good communication with team members and maintains a positive and professional work environment.
  • Works in other areas of food and beverage as needed.
  • Contributes to a team effort and accomplishes related results as required.
  • Performs other duties as assigned.
Minimum Qualifications:
Education and Experience:
High School Degree or GED preferred, plus 1 year recent experience in Food & Beverage tableside service and/or bartending preferred. 
Must be able to obtain a Food Handlers card. 
Must be 19 years of age or older.  No felony, theft or stealing convictions.  
Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, tips certification, obtain and maintain gaming license and to include the following:
Knowledge, Abilities, Skills, and Certifications:
  • Knowledge of dining and food maintenance operations and guest service.
  • Knowledge of all menu items including entrees, side dishes, beverages and deserts.
  • Ability to communicate, read, and write clearly in basic English.
  • Ability to demonstrate outstanding guest service at all times.
  • Ability to service customers in a professional appearance and manner.
  • Ability to follow instructions and work in a stressful and busy environment.
  • Ability to obtain food handler’s certification within three months.
  • Skill in providing excellent guest service.
  • Skill in utilizing computer equipment and POS systems.
  • Ability to learn beverage service and bartend as needed.
  • Ability to train house persons and banquet staff.
Physical Demands:
While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl.  The employee must have the ability to move up to 100 pounds and frequently lift up to 50 pounds. Physical stamina and proper mental attitude to work under pressure at a fast pace are essential. Must have the mental fortitude to handle the pressures of multiple tasks while providing excellent guest service.
Work Environment:
Work is generally performed in the Casino’s banquet areas, outside areas, and kitchen area with exposure to heat, cold, fumes and steam and Casino setting with exposure to second-hand smoke and a high noise level.  Evening, graveyard, holiday and/or weekend work will be required.  Extended hours and irregular shifts will be required.
Additional Information
All applicants must be able to demonstrate their US work authorization during the employment verification process.

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Company Information
Desert Diamond Casinos & Entertainment
Fax: (520) 340-2154
Office hours are Monday - Friday, 8 a.m. to 5 p.m. No phone calls, please.

The Desert Diamond Casinos & Entertainment offers a convenient, memorable entertainment experience in Tucson, Sahuarita, and Why, Arizona. Amenities include unmatched gaming options, fine dining, the Monsoon Nightclub and world-class sporting events, music concerts and comedy sets at the Diamond Center. Desert Diamond Casinos & Entertainment also offers one of the region's finest convention centers and high-tech meeting facilities.

An enterprise of the Tohono O’odham Nation, Desert Diamond Casinos & Entertainment has been in the gaming and entertainment business for almost 30 years, beginning in 1985 with the opening of Papago Bingo in the Tucson area.

In 1993, the first Desert Diamond Casino was opened on Nogales Highway. Six years later, a smaller facility opened in Why, Arizona. The third Desert Diamond Casino near Sahuarita was opened in 2001. In 2007, the original casino on Nogales Highway was replaced with a new casino, hotel and convention center complex.

Desert Diamond Casinos & Entertainment Tucson offers over 1,000 slots, a poker room with the area's most competitive tournaments, live blackjack, high-stakes bingo and fabulous keno.The hotel located only minutes from the Tucson International Airport includes complimentary wireless internet access, a heated outdoor pool, jetted hydro-spa, patio seating with a fire pit, exercise facilities, coffee bar and lounge.

Desert Diamond Casinos & Entertainment Sahuarita offers hundreds of slots and live blackjack tables. Food & Beverage venues include three restaurants - the Agave Restaurant offering fine dining, the Diamond Buffet and the Diamond Grill, as well as the two cocktail lounges.

Desert Diamond Casinos & Entertainment Why is the perfect rest stop for travelers on their way to Puerto Peñasco (Rocky Point) or making the trek to western Arizona. Guests can play slots at the self-service gas station and fully stocked convenience store.

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